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Element New York Times Square West

3.0 star property
Pet-friendly hotel connected to the convention centre in Manhattan with free breakfast
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Element New York Times Square West

Rooftop terrace
Interior
1 bedroom, pillow-top beds, in-room safe, desk
Exterior
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning
The price is AU$213
includes taxes & fees
5 Jan - 6 Jan 2025

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 1 King Bed, City View

Fitness facility

Deluxe Room, 1 King Bed, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Fitness facility

Traditional Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

1 bedroom, pillow-top beds, in-room safe, desk

Junior Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, City View

1 bedroom, pillow-top beds, in-room safe, desk

Studio, 1 King Bed, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Fitness facility

Traditional Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | Lobby

Suite, 1 Bedroom, City View

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
  • 49.6 sq m
  • City view
  • Sleeps 2
  • 1 King Bed
Bar (on property)

Hyatt Place New York City/Times Square

Breakfast included
Pet-friendly
Free WiFi
Restaurant
8.2 out of 10, Very good, (1952)
The price is AU$224
includes taxes & fees
16 Jan - 17 Jan 2025
Hyatt Place New York City/Times Square
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About the area

Map
311 West 39th Street, New York, NY, 10018

What's nearby

  • Times Square - 6 min walk - 0.5 km
  • Broadway - 7 min walk - 0.6 km
  • Madison Square Garden - 7 min walk - 0.7 km
  • Empire State Building - 15 min walk - 1.3 km
  • Rockefeller Center - 18 min walk - 1.5 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 2 min walk
  • Penn Station - 9 min walk
  • John F. Kennedy International Airport (JFK) - 57 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Carlo's Bake Shop - ‬2 min walk
  • ‪Beer Authority - ‬2 min walk
  • ‪Angelina Bakery NYC - ‬1 min walk
  • ‪Dear Irving on Hudson - ‬2 min walk

About this property

Element New York Times Square West

Hotel near Times Square
A short walk from Madison Square Garden and Macy's, Element New York Times Square West provides a free breakfast buffet, a corner/local shop and a rooftop terrace. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a 24-hour gym.
Other perks include:
  • Free bike hire, ATM/banking services and meeting rooms
  • A lift, a porter/bellboy and coffee/tea in reception
  • A TV in reception, smoke-free property and luggage storage
  • Guest reviews give top marks for the central location and helpful staff
Room features
All 411 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch LCD TVs with premium channels
  • Wardrobes/cupboards, kitchenettes and full-sized fridge/freezers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available from 7:00 AM to midnight (USD 72 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per pet, per day (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 18 kg per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Off site parking fee: USD 72 per day (0.2 mi away; open 7:00 AM to midnight)
  • Pet fee: USD 50 per pet, per day (maximum USD150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Element Aparthotel New York Times Square West
Element New York Times Square West
Element New York Times Square West Hotel New York City
Element New York Times Square West Aparthotel
Element Times Square West Aparthotel
Element Times Square West

Frequently asked questions

Is Element New York Times Square West pet-friendly?

Yes, Element New York Times Square West allows cats and dogs (limit 1 total) with a maximum weight of up to 18 kg per pet. There's a fee of USD 50 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Element New York Times Square West?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Element New York Times Square West on 5 Jan 2025 start from AU$212.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Element New York Times Square West?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Element New York Times Square West?

Checkout is at noon.

Where is Element New York Times Square West located?

Located in Manhattan, this hotel is within a 10-minute walk of New York Times Building, Times Square and Broadway. Madison Square Garden and Bryant Park are also within 10 minutes. 42 St. - Port Authority Bus Terminal Station is only a 2-minute walk and 34 St. - Penn Station is 6 minutes.

Reviews

8.2

Very good

Rating 10 - Excellent. 958 out of 2104 reviews" "
Rating 8 - Good. 657 out of 2104 reviews" "
Rating 6 - Okay. 283 out of 2104 reviews" "
Rating 4 - Poor. 105 out of 2104 reviews" "
Rating 2 - Terrible. 101 out of 2104 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Heather

Stayed 2 nights in Nov 2024

6/10 Okay

Ashley, Chardon

Travelled with partner
Liked: Cleanliness, staff & service
Room was tight but what you’d expect for nyc. Only 2 of 3 elevators were working. We were staying on the 36th floor, so we had to wait 10-15 minutes for the elevator to even stop on our floor & in some cases was too full to get on. However, during busier times they did have a serviceman overriding the stops to expedite the wait time a little bit. Location is great! This hotel is only a 3 minute walk from Port Authority where we took the subway to a Q70 bus stop which is free to LaGuardia Airport. So for $2.90 we were able to get from the airport to the hotel in 30 minutes, which you can’t beat! The happy hour with free beer and wine was much appreciated Monday through Thursdays as a pregame to our nights out. Bathrooms were nice. Staff was friendly.
Stayed 4 nights in Dec 2024

8/10 Good

Marilyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Elevator issues/repair
Stayed 3 nights in Dec 2024

8/10 Good

Bobra, Boca Raton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Right in the heart of Times Square. Breakfast was adequate to get us going in the morning. Issue was that we needed foam instead of feather pillows, and it took 5 requests over two days to get them. Big problem with the room was the heater. It was freezing cold outside, BUT the heater, no matter what temperature you set was either stifling hot or off. We had to keep cycling it on and off, which wasn't convenient for a good night's sleep. NOOOO water pressure in the shower. Also, one of the elevators was broken so the wait was long, but they alerted us to this before we chose a room, so they offered us second floor, which we took, and we ended up just using stairs, once we used it once to get our suitcases upstairs. If you are on a budget, and want to stay IN Times Square, we would recommend, but know this is not luxury.
Stayed 3 nights in Dec 2024

6/10 Okay

Mary

Travelled with family
Liked: Cleanliness
My daughter and I literally seen a man getting beat up outside our window.
Stayed 3 nights in Dec 2024

6/10 Okay

Justine

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed at this property many times and it’s gone down hill. Staff are inattentive and disorganized. There are usually not enough lifts and on was out of action this time leading to long frustrating waits and overcrowded lifts just to get too or from the room. The breakfast is carnage and poor, of the 3 breakfasts I could have I went out for 2, after the first breakfast I could not face it again. You pay a premium for this hotel and it is not value for money, I would go as far to say it’s totally overpriced for what it offers
Stayed 3 nights in Dec 2024

10/10 Excellent

Gladis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, very comfortable and clean room, I will come back again
Stayed 1 night in Dec 2024

2/10 Terrible

Nicholas

Liked: Staff & service
Disliked: Property conditions & facilities
3 out of 3 elevators were not working. Family of 4 had to use the stairs every time.
Stayed 1 night in Dec 2024

10/10 Excellent

Ricardo

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Everything was just in place. Breakfast was awesome. Hope the elevator's reparation to be complete soon. Cheers!
Stayed 4 nights in Nov 2024

8/10 Good

Bridget Fanning

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a great property if you want to be a short distance to many landmarks!
Stayed 2 nights in Dec 2024

10/10 Excellent

Jaroslaw, STATAN ISLAND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All went well.
Stayed 4 nights in Nov 2024

2/10 Terrible

Michael

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hell on earth. Stranded on my floor by broken elevators. Shabby room. Just awful.
Stayed 1 night in Dec 2024

10/10 Excellent

Jeannette, PHILADELPHIA

Stayed 1 night in Nov 2024

2/10 Terrible

Isabel, las vegas

Travelled with family
Liked: Cleanliness, amenities
Excellent room amazing view of the Empire State Building. Great hotel EXcept- the elevator one was broken and of the two you have to wait 15-30 minutes for a ride terrible especially being on the 39th floor horrible. Staff do not care and really dont want to hear people’s complaints. Everyone was annoyed about this. Everything else was great
Stayed 2 nights in Nov 2024

10/10 Excellent

Susan, Matthews

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Everything was within walking distance and the neighborhood was safe
Stayed 3 nights in Nov 2024

6/10 Okay

Farnoush

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024

4/10 Poor

James A

Travelled with family
Disliked: Property conditions & facilities
Elevator very bad not one not working at all second two didn’t operate correctly We had to walk down from the 33 floor to get out of the building Elevator problems
Stayed 4 nights in Nov 2024

10/10 Excellent

joseph

Stayed 1 night in Nov 2024

8/10 Good

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Fine hotel, but the elevator situation added a stress that wasn't needed.
Stayed 3 nights in Nov 2024

10/10 Excellent

Dianne, Bonne Bay Pond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Rooftop patio is beautiful. Location was perfect and close to many amenities in walking distance.
Stayed 3 nights in Nov 2024

10/10 Excellent

Carmen, Camuy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Good breakfast in NY near Broadway and Times Square
Stayed 4 nights in Nov 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Umesh

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
It is very good location but staff was not good at bar
Stayed 2 nights in Nov 2024

6/10 Okay

Richard

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property was mostly fine. The kitchenettes were a huge plus. The neighborhood is a little iffy as there are a ton of homeless on 39th. Proximity to time square and subway was good. What was disqualifying was that one of the three elevators was out of service for our entire stay. As a result we ended up mostly having to take the stairs up and down from our room as the wait for elevators could take upwards of 20 mins during busy times like breakfast or dinner. We ended up having to carry our luggage and two small children down seven flights of stairs to make sure we didn’t miss our flight. If the elevators were all working I could recommend but as long as they are under renovation, I would steer clear.
Stayed 5 nights in Nov 2024

2/10 Terrible

Melody

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Many other better hotels nearby don’t choose this hotel.Terribly noisy!!! house keepers shut every door like this is no other person there!!!! waiting 10-20 minutes For the elevator.Actually the elevator doesn’t work so we uses stairs because that waiting time was too much!!!No one comes to peak up luggage at the reception!!! Customer service is terrible like zero.
Stayed 4 nights in Nov 2024

General hotel information

Reasons to Book
Nice Bathroom & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.0