Hotel Hayden

4.0 star property
Hotel with a 24-hour fitness centre, a short walk to Madison Square Garden
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Hayden

Breakfast area
View from property
Lobby sitting area
Lobby
Egyptian cotton sheets, premium bedding, in-room safe, desk

Reviews

7.4 out of 10

Good

Popular amenities

  • Parking available
  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Laundry
  • Gym
The price is AU$325
includes taxes & fees
16 Jan - 17 Jan 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

Superior Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Designer toiletries
Bathrobes
Hairdryer
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Chelsea)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Sofa bed - double
Egyptian cotton bed sheets
Premium bedding
Designer toiletries
Bathrobes
  • Sleeps 4
  • 1 King Bed

Superior Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Designer toiletries
Bathrobes
Hairdryer
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Designer toiletries
Bathrobes
Hairdryer
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Chelsea)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Designer toiletries
Bathrobes
Hairdryer
  • Sleeps 4
  • 1 King Bed

Superior Room, 2 Double Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Designer toiletries
Bathrobes
Hairdryer
  • Sleeps 4
  • 2 Double Beds
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About the area

Map
127 West 28th Street, New York, NY, 10001

What's nearby

  • Madison Square Garden - 6 min walk
  • Empire State Building - 10 min walk
  • Times Square - 14 min walk
  • Broadway - 15 min walk
  • Grand Central Terminal - 3 min drive

Getting around

  • 28 St. Station (7th Av.) - 2 min walk
  • New York W 32nd St. Station - 6 min walk
  • John F. Kennedy International Airport (JFK) - 52 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Skirt Steak - ‬3 min walk
  • ‪Ajisen Ramen - ‬3 min walk
  • ‪The Fleur Room - ‬2 min walk
  • ‪Barn Joo Nomad - ‬2 min walk

About this property

Hotel Hayden

Upscale hotel near Madison Square Garden
A short walk from Macy's and Empire State Building, Hotel Hayden provides a garden, dry cleaning/laundry services and a 24-hour gym. Free in-room WiFi and a 24-hour business centre are available to all guests.
Other perks include:
  • Self-parking (surcharge), tour/ticket information and 1 meeting room
  • A banquet hall, smoke-free property and free newspapers
  • Luggage storage, a porter/bellboy and a front desk safe
  • Guest reviews give top marks for the helpful staff and location
Room features
All 122 rooms boast comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Bathrooms with designer toiletries and showers
  • 43-inch flat-screen TVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 50 per night)
  • Wheelchair-accessible parking available

Family friendly

  • Laundry facilities
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75.00, per accommodation, per stay, plus a deposit of USD 75.00 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 11 kg per pet

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 42.46 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • In-room coffee
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: USD 50 per night
  • Pet deposit: USD 75.00 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Hayden New York
Hayden New York
Hotel Hayden Hotel
Hotel Hayden New York
Hotel Hayden Hotel New York

Frequently asked questions

Is Hotel Hayden pet-friendly?

Yes, Hotel Hayden allows cats and dogs with a maximum weight of up to 11 kg per pet. There's a deposit of USD 75.00 per day and a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hotel Hayden?

As of 18 Dec 2024, prices found for a 1-night stay for 2 adults at Hotel Hayden on 16 Jan 2025 start from AU$258.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Hayden?

Self-parking is available for USD 50 per night.

What time is check-in at Hotel Hayden?

Check-in start time: 3:00 PM; check-in end time: 5:30 AM.

What time is check-out at Hotel Hayden?

Checkout is at noon.

Where is Hotel Hayden located?

Located in Manhattan, this hotel is within a 10-minute walk of Madison Square Garden, 5th Avenue and Macy's. Empire State Building and Times Square are also within 15 minutes. 28 St. Station (7th Av.) and 28 St. Station (Broadway) are within a 5-minute walk.

Reviews

7.4

Good

Rating 10 - Excellent. 318 out of 1000 reviews" "
Rating 8 - Good. 312 out of 1000 reviews" "
Rating 6 - Okay. 192 out of 1000 reviews" "
Rating 4 - Poor. 96 out of 1000 reviews" "
Rating 2 - Terrible. 82 out of 1000 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Mark

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very polite. The hotel was clean. The parking was difficult but not the hotels fault. The extra $50 charge at the end I didn’t know about was a surprise. But good location for what we wanted and a fair price.
Stayed 1 night in Dec 2024

10/10 Excellent

Stephen, Rock Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Location. Ambiance
Stayed 2 nights in Nov 2024

8/10 Good

Gabi

Stayed 1 night in Nov 2024

2/10 Terrible

david

Stayed 2 nights in Nov 2024

8/10 Good

Harry

Stayed 1 night in Nov 2024

8/10 Good

AKSHAY

Travelled with family
Liked: Cleanliness, staff & service
Enjoyed our stay
Stayed 1 night in Nov 2024

4/10 Poor

Zayd

Disliked: Amenities, property conditions & facilities
Online it advertises on site parking available for $60 a night. Granted it’s only a 3 minute walk away but it is not on site. No only that but you have to pay every time you enter and exit the car park. So only $60 a night if you park your car and leave it as if it’s in jail there. Otherwise it’s way more. Would not have booked this place if that was made clear.
Stayed 2 nights in Nov 2024

6/10 Okay

Dawn or Garrett

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

6/10 Okay

Christopher

Liked: Staff & service
Room was blistering hot when I got in and the AC took forever to kick on so I just had to sit there and sweat. I don’t understand why the room thermostat was set to max heat. Stay besides that was fine, no shower door which was a bit off but it was fine. One of the main two lights in the bathroom was broken so had to use a flashlight to really see my face to shave. Overall it was fine, wouldn’t be against staying again but definitely wouldn’t opt for it.
Stayed 1 night in Nov 2024

4/10 Poor

Jonathan

Liked: Cleanliness
Disliked: Property conditions & facilities
Heat in room. Turned it way down/opened the windows and could not get comfortable
Stayed 1 night in Nov 2024

2/10 Terrible

Tamara

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Yizhen

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Jenny, Keene

Travelled with family
The bathroom wasn’t great the half shower left the floor very wet and water pressure wasn’t very good
Stayed 1 night in Nov 2024

4/10 Poor

John

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
AC did not work in our room. Room service sent an engineer to fix. He opened the wall panel and reset the unit. It worked for a while then stopped and never came back on. No fitted sheets on the bed. Door knob falling off in the bathroom. NO FAN IN THE BATHROOM. Continental breakfast only, very simple, not very good. Not impressed at all especially for the weekend prices!!!
Stayed 2 nights in Nov 2024

4/10 Poor

Sean

Disliked: Staff & service, property conditions & facilities
Room had many things that were broken and management and the building took 3 days to make one repair.
Stayed 4 nights in Nov 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near everything I needed for my short visit
Stayed 2 nights in Oct 2024

10/10 Excellent

Anupama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations were amazing. All details were taken care of. Room had every amenity. Bed could be better. wall needs to be painted. Accommodating staff. Simple process.
Stayed 1 night in Oct 2024

8/10 Good

Edward J.

Travelled with partner
Clean room, average hotel room but met expectations just fine for the price. Attentive staff and easy check in. Good central location easy to access multiple subways
Stayed 1 night in Oct 2024

8/10 Good

Sheila

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 1 night in Oct 2024

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Excellent location close to Penn Station, close to the subway, beautiful street with the flower shops, the room was vey clean and comfortable, coffee with the fresh pastry in the morning, very quiet, has elevators. I definitely recommend..
Stayed 1 night in Oct 2024

6/10 Okay

Anthony

Travelled with family
Liked: Staff & service
I understand they offer continental breakfast but the quality and selection was disappointing .
Stayed 2 nights in Oct 2024

8/10 Good

Vivian

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice, efficient, and welcoming atmosphere. Because of some construction on site, we missed the Mykonos restaurant on the roof but are looking forward to dining there again on another occasion. The continental breakfast was a bit skimpy for someone like my husband who likes eggs and/or granola, but it was fine for me who just drinks coffee and eats a small yogurt.
Stayed 2 nights in Oct 2024

2/10 Terrible

Liam

Stayed 1 night in Jun 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay, staff were helpful and the room was lovely.
Stayed 2 nights in Aug 2024

6/10 Okay

Mark

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Staff was not helpful. Room was not clean.
Stayed 6 nights in Sep 2024

General hotel information

Reasons to Book
Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0