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Hotel Indigo Williamsburg - Brooklyn, an IHG Hotel

3.5 star property
Hotel with a 24-hour fitness centre, in the vicinity of Brooklyn Bridge
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo Williamsburg - Brooklyn, an IHG Hotel

Suite, 1 King Bed, Balcony, City View | View from room
Seasonal outdoor pool, open 10:00 AM to 6:00 PM, pool umbrellas
Bar (on property)
Meeting facility
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Pool
    Pool
  • Housekeeping
    Housekeeping
The price is AU$432
includes taxes & fees
16 Dec - 17 Dec

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Premium Room, 1 King Bed, Accessible (Communications)

Premium bedding, memory-foam beds, in-room safe, desk

Premium Room, 1 King Bed, Accessible (Communications)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Memory foam bed
Private bathroom
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, City View

Premium bedding, memory-foam beds, in-room safe, desk

Premium Room, 1 King Bed, Balcony, City View

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Memory foam bed
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Memory foam bed
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Balcony

Premium bedding, memory-foam beds, in-room safe, desk

Premium Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Memory foam bed
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Memory foam bed
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Memory foam bed
Private bathroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (Communications)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Memory foam bed
Private bathroom
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Communications)

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 2 Double Beds, Accessible (Communications)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Memory foam bed
Private bathroom
  • 47 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Memory foam bed
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

View from room

Premium Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Memory foam bed
Private bathroom
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Premium bedding, memory-foam beds, in-room safe, desk

Premium Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Memory foam bed
Private bathroom
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Accessible (Communications)

Premium bedding, memory-foam beds, in-room safe, desk

Premium Room, 2 Double Beds, Accessible (Communications)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Memory foam bed
Private bathroom
  • 47 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

Premium bedding, memory-foam beds, in-room safe, desk

Suite, 1 King Bed, Accessible (Communications)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, City View

Suite, 1 King Bed, Balcony, City View

Suite, 1 King Bed, Balcony, City View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
  • 96 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed, Balcony

Premium bedding, memory-foam beds, in-room safe, desk

Premium Room, 1 Queen Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Memory foam bed
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

View from room

Standard Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Memory foam bed
Private bathroom
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Premium bedding, memory-foam beds, in-room safe, desk

Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
Smart TV
Premium bedding
Memory foam bed
Blackout curtains
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, memory-foam beds, in-room safe, desk

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Memory foam bed
Private bathroom
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Loft)

Premium bedding, memory-foam beds, in-room safe, desk

Suite, 1 King Bed (Loft)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Memory foam bed
Private bathroom
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Communications Accessible)

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 2 Double Beds, Roll-in Shower (Communications Accessible)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Memory foam bed
Private bathroom
  • 47 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
500 Metropolitan Ave, Brooklyn, NY, 11211

What's nearby

  • Barclays Center Brooklyn - 6 min drive - 5.0 km
  • New York University - 7 min drive - 5.0 km
  • Brooklyn Bridge - 9 min drive - 6.6 km
  • Grand Central Terminal - 10 min drive - 7.3 km
  • Times Square - 11 min drive - 8.3 km

Getting around

  • Metropolitan Av. Station - 1 min walk
  • Brooklyn Flatbush Avenue Station - 6 min drive
  • LaGuardia Airport (LGA) - 20 min drive

Restaurants

  • ‪Montesacro Pinseria - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪The West - ‬4 min walk
  • ‪Bagelsmith - ‬3 min walk
  • ‪H&H Reserve - ‬1 min walk

About this property

Hotel Indigo Williamsburg - Brooklyn, an IHG Hotel

Hotel near Brooklyn Bridge
Located close to Barclays Center Brooklyn, Hotel Indigo Williamsburg - Brooklyn, an IHG Hotel provides a terrace, a garden and dry cleaning/laundry services. Be sure to enjoy a meal at ALIYA, the on-site restaurant. Free in-room WiFi is available to all guests, along with a 24-hour gym and a conference centre.
Other perks include:
  • A seasonal outdoor pool with sunloungers, pool umbrellas and a lifeguard on site
  • Full breakfast (surcharge), free bike hire and self-parking (surcharge)
  • A computer station, a porter/bellboy and a vending machine
  • Wedding services, meeting rooms and a lift
  • Guest reviews speak highly of the pool, helpful staff and proximity to public transport
Room features
All 187 rooms boast comforts, such as premium bedding and laptop-compatible safes, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and deep-soaking baths
  • 43-inch Smart TVs with Netflix and premium channels
  • Mini fridges, coffee/tea makers and heating

Languages

Chinese (Mandarin), English, French, Italian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (USD 37 per day)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: USD 35 for adults and USD 35 for children
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • ALIYA

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Computer station
  • Conference centre (20,000 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with premium channels
  • IPod dock
  • Netflix

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities will be closed during November, December, January, February, March and April:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 23 kg per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 40.17 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately USD 35 for adults and from USD 35 for children
  • Covered self-parking fee: USD 37 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo Williamsburg Brooklyn
Hotel Indigo Williamsburg Brooklyn
Indigo Williamsburg Brooklyn
Hotel Hotel Indigo Williamsburg - Brooklyn Brooklyn
Brooklyn Hotel Indigo Williamsburg - Brooklyn Hotel
Hotel Hotel Indigo Williamsburg - Brooklyn
Hotel Indigo Williamsburg - Brooklyn Brooklyn
Hotel Indigo
Indigo
Indigo Williamsburg Brooklyn
Hotel Indigo Williamsburg - Brooklyn, an IHG Hotel Hotel
Hotel Indigo Williamsburg - Brooklyn, an IHG Hotel Brooklyn

Frequently asked questions

Does Hotel Indigo Williamsburg - Brooklyn, an IHG Hotel have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM to 6:00 PM.

How much does it cost to stay at Hotel Indigo Williamsburg - Brooklyn, an IHG Hotel?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Indigo Williamsburg - Brooklyn, an IHG Hotel on 16 Dec 2024 start from AU$370.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Indigo Williamsburg - Brooklyn, an IHG Hotel pet-friendly?

Yes, this hotel allows dogs with a maximum weight of up to 23 kg per pet. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hotel Indigo Williamsburg - Brooklyn, an IHG Hotel?

Self-parking is available for USD 37 per day. Limited spots are available.

What time is check-in at Hotel Indigo Williamsburg - Brooklyn, an IHG Hotel?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Indigo Williamsburg - Brooklyn, an IHG Hotel?

Checkout is at 11:00 AM.

Where is Hotel Indigo Williamsburg - Brooklyn, an IHG Hotel located?

Situated in the historical district, this hotel is 2.8 mi (4.5 km) from Brooklyn Bridge, and within 6 mi (10 km) of Barclays Center Brooklyn and Prospect Park. Times Square is 5.1 mi (8.2 km) away. Metropolitan Av. Station is only a 2-minute walk and Lorimer St. Station (Metropolitan St.) is 3 minutes.

Hotel Indigo Williamsburg - Brooklyn, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 330 out of 643 reviews" "
Rating 8 - Good. 130 out of 643 reviews" "
Rating 6 - Okay. 90 out of 643 reviews" "
Rating 4 - Poor. 44 out of 643 reviews" "
Rating 2 - Terrible. 49 out of 643 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Nikki

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
There was no hot water in the building due to a gas leak. Hot water is a standard amenity and clients should be compensated for the inability to access it. I had planned to work at the hotel until my afternoon flight out, but there wifi was terrible. The staff said the wifi is terrible, but corporate has done nothing to fix it. The positives: the room was comfortable, clean and the staff was really great, but corporate needs to remedy some major issues. I feel bad for the hard working staff that is doing their best to accommodate their guests with these controllable issues.
Stayed 1 night in Nov 2024

4/10 Poor

MIGUEL, SANTO DOMINGO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Haylee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really big rooms for a hotel, we loved our stay
Stayed 2 nights in Nov 2024

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
I’m a frequent traveler and stay at hotels several times a year and have for years. I’ve never left a bad review, but felt compelled to leave this one so people don’t pay for something without knowing that it’s not worth it. Staff at the front desk did their job that was about it no warmth, not welcoming or helpful. The building is extremely tired. Our unit was clearly not well maintain the flooring has been worn out in areas and the thermostat although new has this peculiar feature where the HVAC vent in the main room points directly to the thermostat, which causes it to cycle on/off. It should be aimed towards the window area, and for some reason the HVAC wouldn’t turn on when the thermostat was turned up until I flipped the breaker to reset the system. Sound insulation is poor - could hear hall noise all day and night as well as from the elevator. The telephone system has no way to dim the LED screen which stays on all the time. If you’re a sensitive sleeper to light, the solution is put it underneath the table or put a towel over top of your phone. Similarly, the alarm clock is also not able to turn the illumination off. The area where the hotel is located is not a particularly attractive area so all in all there really isn’t much to draw someone to the hotel. Pricing for what you receive was very high $400 for Saturday night is a lot of money for a hotel that’s old and tired and not well maintained. I didn’t try any of the food. Pick somewhere else …
Stayed 2 nights in Nov 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
…….
Stayed 1 night in Nov 2024

10/10 Excellent

Kenya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Stayed 3 nights in Oct 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great looking hotel, classic modern, very friendly and efficient staff, great location and fair rates. 10/10 would recommend!
Stayed 1 night in Nov 2024

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
I’m never disappointed staying here. It is a great experience all around.
Stayed 6 nights in Oct 2024

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked a king room with balcony and city view. I had a king room with the view of garbage and a highway. All night I heard the cars. When I went all the balcony all I seen was garbage no city view at all. It was horrible. The television made a loud noise blocking out the sound of the shows. The bed was extremely noisey as well as the refrigerator didn’t keep anything cold.
Stayed 1 night in Nov 2024

8/10 Good

Reinhold

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Jessica

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
It's near places in Williamsburg.
Stayed 1 night in Oct 2024

10/10 Excellent

cecily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 3 nights in Oct 2024

10/10 Excellent

Melissa

Stayed 1 night in Oct 2024

10/10 Excellent

Kary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Oct 2024

8/10 Good

Roy

Liked: Cleanliness, property conditions & facilities
Room was surprising large for NYC and generally well laid out. Very clean. The one problem I had was that there was no internet when I got there. Staff told me they'd fix it, requiring me to cool my heels for about an hour. I finally gave up, went to dinner, although it was finally fixed upon my return, thanks to my third request for help.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kisha, Land O Lakes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Oct 2024

8/10 Good

Daniela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great size rooms, convenient location If you like firm beds!
Stayed 5 nights in Oct 2024

8/10 Good

Anikka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a staycation. Beautiful property, quiet and clean. The food at Continent is delicious and room service was great. My only recommendation would be an earlier start time for breakfast; between 6am and 7am and not the current start time of 8am for room service. Otherwise, I enjoyed my stay and would highly recommend staying here. I will certainly visit again.
Stayed 2 nights in Oct 2024

6/10 Okay

Gaither

Travelled with family
Liked: Cleanliness, amenities
Terrible check-in. Room not ready until 3 hours after check-in time.
Stayed 2 nights in Oct 2024

8/10 Good

Laura

Stayed 4 nights in Sep 2024

6/10 Okay

John

Travelled with partner
Liked: Cleanliness
Good location for staying in Williamsburg. Rooms much larger than other hotels in the area.
Stayed 4 nights in Oct 2024

4/10 Poor

Taylor

Business traveller
Disliked: Cleanliness, staff & service
Really dirty rooms, I was grossed walking in the room I had. Curtains were filthy, the bed was the most uncomfortable hotel bed. Bedding was terrible it was basically only a top sheet. Staff was rude and dismissive.
Stayed 5 nights in Sep 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Jenny

Travelled with group
Liked: Cleanliness, property conditions & facilities
There was an event at the property right under our room with very loud music. Staff told us the event would be over at 12:30 but the music continued until after 1am. The fire alarm went off in our room 3 separate times around 1:30am and no front desk staff answered when we called several times to ask what was happening.
Stayed 1 night in Sep 2024

General hotel information

Reasons to Book
Onsite Pool & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
3.5