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NH Collection New York Madison Avenue

4.5 star property
Luxury New York hotel in Manhattan with a 24-hour fitness centre

Photo gallery for NH Collection New York Madison Avenue

Exterior
Premium Room, Terrace (View) | View from room
Exterior
Lobby
Minibar, in-room safe, blackout curtains, soundproofing
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Laundry
  • Free WiFi
The current price is AU$414
includes taxes & fees
23 Feb - 24 Feb

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Junior Suite (Extra Bed 3 adults)

Minibar, in-room safe, blackout curtains, soundproofing

Junior Suite (Extra Bed 3 adults)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Premium Room (New Style)

View from room

Premium Room (New Style)

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Blackout curtains
Eco-friendly toiletries
Private bathroom
Rainfall showerhead
  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room (View)

Deluxe Room (View)

Deluxe Room (View)

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Blackout curtains
Eco-friendly toiletries
Private bathroom
Rainfall showerhead
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Blackout curtains
Eco-friendly toiletries
Private bathroom
Rainfall showerhead
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Tower Suite)

Suite (Tower Suite)

Suite (Tower Suite)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Terrace (View)

Premium Room, Terrace (View)

Premium Room, Terrace (View)

Highlights

Terrace
Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Renovated in 2021
Blackout curtains
Eco-friendly toiletries
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse Park Av. Jr. Suite with Terrace

Penthouse Park Av. Jr. Suite with Terrace

Penthouse Park Av. Jr. Suite with Terrace

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Renovated in 2021
Blackout curtains
Eco-friendly toiletries
Bathrobes
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, blackout curtains, soundproofing

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 37 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room (Accessible)

Minibar, in-room safe, blackout curtains, soundproofing

Superior Room (Accessible)

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Blackout curtains
Eco-friendly toiletries
Private bathroom
Rainfall showerhead
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, City View (Extra Bed 3 adults)

Minibar, in-room safe, blackout curtains, soundproofing

Premium Room, City View (Extra Bed 3 adults)

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Blackout curtains
Eco-friendly toiletries
Bathrobes
Private bathroom
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, City View (Extra Bed 2 adults + 1 child)

Minibar, in-room safe, blackout curtains, soundproofing

Premium Room, City View (Extra Bed 2 adults + 1 child)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Renovated in 2021
Blackout curtains
Eco-friendly toiletries
Bathrobes
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Blackout curtains
Eco-friendly toiletries
Bathrobes
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite (Extra Bed 2 adults + 1 child)

Minibar, in-room safe, blackout curtains, soundproofing

Junior Suite (Extra Bed 2 adults + 1 child)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Renovated in 2021
Blackout curtains
Separate bedroom
  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Twin Room (with view)

Minibar, in-room safe, blackout curtains, soundproofing

Deluxe Twin Room (with view)

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Blackout curtains
Eco-friendly toiletries
Private bathroom
Rainfall showerhead
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Blackout curtains
Eco-friendly toiletries
Bathrobes
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, City View

Minibar, in-room safe, blackout curtains, soundproofing

Premium Room, City View

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Blackout curtains
Eco-friendly toiletries
Bathrobes
Private bathroom
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Premium Triple Room

Premium Triple Room

Premium Triple Room

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Blackout curtains
Eco-friendly toiletries
Bathrobes
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
22 East 38th Street, New York, NY, 10016

What's nearby

  • Grand Central Terminal - 6 min walk
  • Empire State Building - 7 min walk
  • Broadway - 11 min walk
  • Times Square - 11 min walk
  • Madison Square Garden - 17 min walk

Getting around

  • Grand Central - 42 St. Station - 5 min walk
  • 5 Av Station (W. 42nd St.) - 7 min walk
  • LaGuardia Airport (LGA) - 21 min drive

Restaurants

  • ‪Tartinery - ‬3 min walk
  • ‪Union League Club - ‬3 min walk
  • ‪Chili - ‬2 min walk
  • ‪Zuma New York - ‬1 min walk
  • ‪The Morgan Dining Room - ‬3 min walk

About this property

NH Collection New York Madison Avenue

Luxury hotel revitalised in 2021 and located near 5th Avenue
A short walk from Grand Central Terminal and Empire State Building, NH Collection New York Madison Avenue provides dry cleaning/laundry services, a bar and a 24-hour gym. Stay connected with free WiFi in public areas.
You'll also enjoy perks such as:
  • Limo/town car service, buffet breakfast (surcharge) and express check-out
  • Luggage storage, coffee/tea in reception and smoke-free property
  • A front desk safe, tour/ticket information and a water dispenser
  • Guest reviews give top marks for the helpful staff, first-rate property condition and location
Room features
All 288 rooms feature comforts such as air conditioning, as well as thoughtful touches such as safes and sound-insulated walls. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • Eco-friendly cleaning products, electric kettles and heating

Languages

Catalan, Czech, English, French, Greek, Italian, Spanish, Turkish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 80 per day); discounts available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; USD 35 to 35 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 250 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 80.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 35 to 35 per person
  • Nearby parking fee: USD 80 per day (351 ft away)
  • Pet fee: USD 250 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a first aid kit and window guards

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Jolly Madison Towers
Jolly Hotel Madison
Jolly Hotel Madison Towers
Jolly Hotel Madison Towers New York
Jolly Madison
Jolly Madison Hotel
Jolly Madison Towers
Jolly Madison Towers New York
Madison Jolly Towers
Madison Towers Hotel
Hotel Jolly Madison New York
Jolly Hotel New York
Jolly Hotel Nyc
Jolly Madison Hotel New York
Jolly Madison New York
NH New York Jolly Madison Towers Hotel
Jolly Madison Towers Hotel
NH Collection New York Madison Avenue Hotel
Collection Madison Avenue Hotel
Hotel NH Collection New York Madison Avenue New York
New York NH Collection New York Madison Avenue Hotel
Hotel NH Collection New York Madison Avenue
NH Collection New York Madison Avenue New York
Collection Madison Avenue
Jolly Hotel Madison Towers
NH New York Jolly Madison Towers
Collection Madison Avenue
NH Collection New York Madison Avenue Hotel

Frequently asked questions

Is NH Collection New York Madison Avenue pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 25 kg per pet. There's a fee of USD 250 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at NH Collection New York Madison Avenue?

As of 6 Feb 2025, prices found for a 1-night stay for 2 adults at NH Collection New York Madison Avenue on 23 Feb 2025 start from AU$350.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at NH Collection New York Madison Avenue?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at NH Collection New York Madison Avenue?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is NH Collection New York Madison Avenue located?

Located in Manhattan, this luxury hotel is within a 10-minute walk of 5th Avenue, Grand Central Terminal, and Empire State Building. Bryant Park and New York Public Library are also within 10 minutes. Grand Central - 42 St. Station is only a 5-minute walk and 5 Av Station (W. 42nd St.) is 7 minutes.

NH Collection New York Madison Avenue Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 429 out of 696 reviews
Rating 8 - Good. 142 out of 696 reviews
Rating 6 - Okay. 67 out of 696 reviews
Rating 4 - Poor. 34 out of 696 reviews
Rating 2 - Terrible. 24 out of 696 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

lloyd

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff were not knowledgeable about their own rooms . I was entitled to a room upgrade if available and person I was with booked same room at same time . I called day prior and asked again while there if the room was in fact a king bed . Told yes both times and it definitely was not . Rude staff , most not helpful would say that a certain department job and then would go back to doing nothing . Stay somewhere else
Stayed 4 nights in Jan 2025

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderfurl hotel
Stayed 2 nights in Jan 2025

8/10 Good

Aman

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice property.
Stayed 3 nights in Jan 2025

4/10 Poor

David

Business traveller
Disliked: Property conditions & facilities
I was supposed to receive a bottle of wine, I did not get it. I did not have hot water for most of my stay and the water in my room was brown so I could not brush my teeth or shower. I asked to be switched to another room and the only room they offered was half the size and they did not offer any compensations for this.
Stayed 2 nights in Jan 2025

8/10 Good

carlo

Stayed 3 nights in Jan 2025

10/10 Excellent

Virginia, PENSACOLA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

2/10 Terrible

Maria

Stayed 1 night in Jan 2025

10/10 Excellent

Hafsa

Stayed 3 nights in Dec 2024

10/10 Excellent

Youssef

Stayed 3 nights in Nov 2024

10/10 Excellent

Magaly

Amazing location!
Stayed 2 nights in Dec 2024

10/10 Excellent

Julie, Cape Coral

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the NH Collection hotel. Staff were very friendly, welcoming , and helpful. Conseula (I think that’s her name) at the front desk was amazing! The room was clean and quiet. Location was very close to Bryant Park and subway stations. Would stay here again!
Stayed 3 nights in Dec 2024

10/10 Excellent

Anna

Stayed 2 nights in Dec 2024

8/10 Good

Tamara, Ottawa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, safe area, close to main atractions.
Stayed 3 nights in Dec 2024

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent place
Stayed 3 nights in Oct 2024

10/10 Excellent

Kevin

Stayed 4 nights in Dec 2024

8/10 Good

Angelia

Stayed 3 nights in Nov 2024

10/10 Excellent

Alexis, Coconut Creek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo me gusto acerca de esta propiedad, buena locacion,muy limpia las habitaciones, buen servicio
Stayed 3 nights in Dec 2024

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall we had a nice stay. Location is great, room was nice (though under the bed could use a good vacuum), bathroom was modern and I really enjoyed the amount of windows in the room (even one in the bathroom). That being said there are a few things that are big and should be mentioned when booking: -I pre-paid for this stay and even then Expedia usually shows you the amount (if any) that a hotel will charge on site (fees, taxes, etc that weren't precharged). Upon arrival I learned that the hotel would be taking $40 per night for their "resort" fee which is just a sorry excuse for extra intake (no real resort amenities here, they list "benefits" but it's what's advertised to already be included in the stay, like the coffee maker and tea). Upon inspection I found this fee in the very tiny print on the bottom of the listing. Feels a bit deliberate and scheming on my end. $40 doesn't seem like a lot but when you stay 4 nights that's $160. If you're on a budget that could make a difference. Take that how you will. It's especially problematic to me just because it was hidden, especially at the already insane cost of this hotel during the holiday season. -one of the reasons I picked this property was because of it's VIP access designation (which means there is a possibility of a room upgrade). Upon arrival I was told that the upgrade isn't really ever possible as they have very very few rooms that "qualify" to be upgraded into and that doesn't include any of the suites.
Stayed 3 nights in Dec 2024

8/10 Good

jon

Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom and bar with live music was great. Staff was very nice
Stayed 2 nights in Dec 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Dec 2024

10/10 Excellent

Josh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean hotel with great location. Service was excellent and friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Jodi, Elgin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was just beautiful, clean and in a perfect location to walk to everything the staff were very accommodating and always greeting everybody with a smile. A special kudos to Frederick, the hotel manager he was absolutely amazing thank you!
Stayed 2 nights in Dec 2024

10/10 Excellent

Kathryn

Travelled with family
Nice gem close to everything but seems like worlds away from the crowds.
Stayed 1 night in Dec 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0