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Refinery Hotel

5.0 star property
Luxury New York hotel in Manhattan with bars
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Refinery Hotel

Terrace/patio
2 bars/lounges, lobby lounge, rooftop bar
Fireplace
2 bars/lounges, lobby lounge, rooftop bar
Breakfast, lunch, dinner served; American cuisine
VIP Access

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • Pet-friendly
  • 24/7 front desk
  • Laundry
The price is AU$514
includes taxes & fees
5 Jan - 6 Jan

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Atelier Executive Suite

Atelier Executive Suite

Atelier Executive Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed

Studio, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Frette Italian bed sheets
Down duvet
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Frette Italian bed sheets
Down duvet
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds

Studio, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Frette Italian bed sheets
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Frette Italian bed sheets
Down duvet
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds
Rooftop terrace

The Knickerbocker Hotel

Pet-friendly
Free WiFi
Restaurant
Air conditioning
9.0 out of 10, Wonderful, (1325)
The price is AU$491
includes taxes & fees
26 Jan - 27 Jan
The Knickerbocker Hotel
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About the area

Map
63 W 38th St, New York, New York, NY, 10018

What's nearby

  • Bryant Park - 5 min walk - 0.4 km
  • Broadway - 5 min walk - 0.5 km
  • Times Square - 6 min walk - 0.6 km
  • Empire State Building - 7 min walk - 0.7 km
  • Madison Square Garden - 12 min walk - 1.0 km

Getting around

  • 42 St. - Bryant Pk. Station - 2 min walk
  • New York W 32nd St. Station - 7 min walk
  • LaGuardia Airport (LGA) - 22 min drive

Restaurants

  • ‪Culture Espresso - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Paris Baguette - ‬2 min walk
  • ‪Chick-fil-A - ‬2 min walk
  • ‪Byrant Market - ‬1 min walk

About this property

Refinery Hotel

Luxury hotel near 5th Avenue
A short walk from Bryant Park and Empire State Building, Refinery Hotel provides a rooftop terrace, a coffee shop/cafe and dry cleaning/laundry services. The on-site American cuisine restaurant, Parker and Quinn, offers breakfast, lunch and dinner. Guests can also expect to find 2 bars and a gym.
Other perks at this hotel include:
  • Full breakfast (surcharge), self-parking (surcharge) and express check-out
  • Express check-in, a porter/bellboy and free newspapers
  • ATM/banking services, concierge services and a 24-hour front desk
  • Guest reviews speak highly of the dining options, helpful staff and location
Room features
All 197 rooms feature comforts, such as premium bedding and laptop-compatible safes, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the cleanliness, overall comfort rooms at the property.
More amenities include:
  • Hypo-allergenic bedding, Frette Italian sheets and down duvets
  • Bathrooms with designer toiletries and hairdryers
  • 42-inch LCD TVs with premium channels
  • Wardrobes/cupboards, free infant beds and daily housekeeping

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

Arabic, English, French, Italian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in some public areas: High-speed internet

Parking and transport

  • Secured parking on site (USD 72 per day)

Food and drink

  • Daily full breakfast available for a fee: USD 20 to 30 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Parker and Quinn
  • Rooftop Bar
  • Winnies

Things to do

  • Gym

Family friendly

  • Free cot
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 51.64 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Health club access
  • Internet access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 20 to 30 per person
  • Secured self-parking fee: USD 72 per day
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Refinery
Refinery Hotel
Refinery Hotel New York
Refinery New York
Refinery
Refinery Hotel Hotel
Refinery Hotel New York
Refinery Hotel Hotel New York

Frequently asked questions

Is Refinery Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Refinery Hotel?

As of 1 Jan 2025, prices found for a 1-night stay for 2 adults at Refinery Hotel on 5 Jan 2025 start from AU$430.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Refinery Hotel?

Self-parking is available for USD 72 per day.

What time is check-in at Refinery Hotel?

Check-in start time: 3 PM; check-in end time: 1 AM. Late check-in is available during limited hours.

What time is check-out at Refinery Hotel?

Checkout is at noon.

Where is Refinery Hotel located?

Located in Manhattan, this luxury hotel is within a 5-minute walk of Herald Square, Bryant Park, and 5th Avenue. Broadway and Times Square are also within 10 minutes. 42 St. - Bryant Pk. Station is only a 2-minute walk and 34 St. Station (Herald Square) is 3 minutes.

Reviews

9.0

Wonderful

Rating 10 - Excellent. 661 out of 1003 reviews" "
Rating 8 - Good. 197 out of 1003 reviews" "
Rating 6 - Okay. 77 out of 1003 reviews" "
Rating 4 - Poor. 43 out of 1003 reviews" "
Rating 2 - Terrible. 25 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Mike

Stayed 2 nights in Dec 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
early check in and parking was easy
Stayed 1 night in Dec 2024

8/10 Good

Sundip

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The rooms were spacious, location was great, comfy beds! The only issue was housekeeping, the floors and baseboards were dusty and it didn’t seem the room or bathroom were vacuumed. The lobby bathrooms were very dirty and almost unusable upon arrival. However, we got early check in and were happy with our room and stay. Just needs some housekeeping attention.
Stayed 1 night in Dec 2024

6/10 Okay

Jennifer

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Sadly we were disappointed with this hotel. The room wasn’t available for check in at 3pm and when we were finally given a key, we found our room was being used as storage for other guests luggage. Mini bar fridge door didn’t close and the snack drawer was thick with dust. We were looking forward to this stay and spent a lot of money but it’s unfortunate we did not receive a five star experience. The location, however is great - right in the centre of midtown.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and accommodating staff. Great location for easy transport to any area of the city, Everything about the room was wonderful, decor, cleanliness, and the bed was perfect. Will definitely stay here again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jarrod

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun property in the center of everything
Stayed 1 night in Dec 2024

10/10 Excellent

Kellee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really spacious rooms, convenient location, and clean!
Stayed 4 nights in Dec 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Patrizia

Travelled with family
Service was excellent from start to finish.
Stayed 2 nights in Dec 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has a cool vibe. Nice very high ceilings so feels spacious. The free wine every afternoon is fantastic and was a nice treat coming back from a long day of exploring (with a 5 year old). The rooms could use some TLC - not too bad just some areas that could use a deeper clean, a touch up of paint or a bead of caulking. Generally staff was fantastic. The exception was the rooftop restaurant where staff were short and uninterested when my wife and child went for diner while I worked. They have a (funky) rooftop and a main floor restaurant. It would be helpful for the hotel to advise future guests to make a reservation beforehand or you won't get a table at a reasonable time (my wife had to eat at 5pm). Shower was big and had nice pressure. Beds were a little soft for us but that's more a personal preference. The location was great with short walks to many attractions and subways. Being close to 6th ave means a fair bit of traffic and emergency vehicles. Not a fault of the hotel NYC is just noisy. It did get quieter as it got later - don't feel we were woken up by noise though.
Stayed 3 nights in Dec 2024

6/10 Okay

Louis

Business traveller
Disliked: Amenities
Shower was broken and difficult to operate. Tiny room that wasn’t ready until 4. Limited services inside the hotel. Very average hotel.
Stayed 1 night in Dec 2024

2/10 Terrible

Sergei, Los Angeles

Disliked: Staff & service, amenities, property conditions & facilities
The worst hotel i stayed.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Kerin

Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Stayed 1 night in Aug 2024

8/10 Good

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel especially the jazz bar. It’s a bit noisy in the morning, especially with the Cleaning staff who keep banging on every door so even if they’re not banging on yours it’s quite disturbing. The connected Restaurant is a great American bistro with good food options and even better drinks the terrace is also really nice, unfortunately what they don’t explain as it’s not owned by the hotel and the Management there are quite aggressive when it comes to hustling customers. If you stop eating or ordering for 10 minutes they try and move you out.
Stayed 1 night in Nov 2024

6/10 Okay

Kristin

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I always hesitate to leave a poor review because I respect that people do their best. However there is no way this is a 5 star property. Perhaps it may have been in the past but the condition issues in the rooms and lack of amenities or basic comfort like proper draperies are holding it back. some essentials like a coffee maker in the room, noise and light blocking draperies, attention to room condition etc would be small updates that could help them realign with current standards. Not sure how it got rated 5 star.
Stayed 3 nights in Nov 2024

10/10 Excellent

Susannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had no record of my VIP status. However, Jeromy (I believe was his name) a young desk clerk kindly upgraded us on his own accord. He also put Happy Anniversary on our bed and gave us a wonderful hotel candle as a gift. The hotel was great but I am concerned that for the second time our VIP status was not known to the hotel. Please note the reason I chose that hotel was because of the VIP benefit. Im hopeful that that doesn't happen again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Abdullah

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The managers were kind enough to listen to our concerns. However, the experience was not met to our expectations. The price we’ve paid for a 5 stars hotel was not met at all. The hotel felt like a 4 stars hotel rather than a 5. The rooms were not clean either, a lot of debris and dust around the room. The carpet was not clean either. Although I can’t complain about the location because it’s out of their control, but the location was very hectic. Furthermore, when we first arrived there wasn’t a porter to help with our luggage’s.
Stayed 7 nights in Sep 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good bit needs some repairs and upgrades
Like this hotel. Was secondary stay. The positives: courteous, helpful staff, High ceilings, comfortable bed, very quiet at night. Some negatives: needs upgrades and repairs. Our bathroom water outlet was broken and spouted water back onto countertop, electric iron once filled with water rapidly dripped that same water over electrical cable.
Stayed 1 night in Sep 2024

10/10 Excellent

Ross

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again. Safe, clean, great location.
Stayed 2 nights in Sep 2024

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s the 4th time we have stayed here but got nothing special - noticed the guy checking in next to me got a complementary upgrade. Also parking is outrageous
Stayed 1 night in Sep 2024

4/10 Poor

Joachim, Cranford

Stayed 2 nights in Aug 2024

General hotel information

Reasons to Book
Spacious Rooms & Beautiful Rooms
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0