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WestHouse New York

5.0 star property
Luxury New York hotel in Manhattan with free breakfast
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for WestHouse New York

Deluxe Suite, 1 Bedroom
Property entrance
Terrace/patio
Exterior
Lounge

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast included
  • Parking available
  • Pet-friendly
  • Gym
  • 24/7 front desk
The price is AU$919
includes taxes & fees
28 Nov - 29 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Luxury Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Luxury Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 Queen Bed

Premium bedding, in-room safe, desk, blackout curtains

Luxury Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King

Premium bedding, in-room safe, desk, blackout curtains

Deluxe King

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 Queen Bed, Accessible

Luxury Room, 1 Queen Bed, Accessible

Luxury Room, 1 Queen Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

Similar properties

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Pet-friendly
Free WiFi
Restaurant
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9.0 out of 10, Wonderful, (1310)
The price is AU$668
includes taxes & fees
1 Dec - 2 Dec
The Knickerbocker Hotel
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About the area

Map
201 West 55th Street, New York, NY, 10019

What's nearby

  • Broadway - 2 min walk - 0.2 km
  • 5th Avenue - 8 min walk - 0.7 km
  • Radio City Music Hall - 8 min walk - 0.7 km
  • Times Square - 8 min walk - 0.7 km
  • Rockefeller Center - 12 min walk - 1.1 km

Getting around

  • 57 St. - 7 Av Station - 1 min walk
  • New York W 32nd St. Station - 4 min drive
  • LaGuardia Airport (LGA) - 31 min drive

Restaurants

  • ‪Shake Shack - ‬2 min walk
  • ‪Famous Original Ray's Pizza - ‬2 min walk
  • ‪Premier Deli - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Trattoria Dell'Arte - ‬2 min walk

About this property

WestHouse New York

Luxury hotel near Broadway
A short walk from Columbus Circle and Radio City Music Hall, WestHouse New York provides a free breakfast buffet, a rooftop terrace and a coffee shop/cafe. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks include:
  • Limo/town car service, bike hire and self-parking (surcharge)
  • Express check-out, a banquet hall and 1 meeting room
  • Coffee/tea in reception, tour/ticket information and smoke-free property
  • Guest reviews say great things the breakfast, helpful staff and location
Room features
All 172 rooms feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • 46-inch LCD TVs with premium channels
  • Wardrobes/cupboards, fridges and daily housekeeping

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

Chinese (Mandarin), English, Filipino, German, Hindi, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (USD 45 per night)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Terrace Lounge

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests should notify this property in advance of their anticipated arrival time.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 55 per person, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Faxes
  • Fitness centre access
  • In-room safe
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: USD 45 per night
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

WestHouse
WestHouse Hotel
WestHouse Hotel New York
WestHouse New York
WestHouse New York Hotel
WestHouse New York Hotel
WestHouse New York New York
WestHouse New York Hotel New York

Frequently asked questions

Is WestHouse New York pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at WestHouse New York?

As of 27 Nov 2024, prices found for a 1-night stay for 2 adults at WestHouse New York on 28 Nov 2024 start from AU$749.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at WestHouse New York?

Self-parking is available for USD 45 per night.

What time is check-in at WestHouse New York?

Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at WestHouse New York?

Checkout is at noon.

Where is WestHouse New York located?

Located in Manhattan, this luxury hotel is steps away from Carnegie Hall and Broadway. Central Park and 5th Avenue are also within 10 minutes. 57 St. - 7 Av Station is only a 2-minute walk and 7 Av. Station (E 53rd St.) is 3 minutes.

WestHouse New York Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 546 out of 1036 reviews" "
Rating 8 - Good. 258 out of 1036 reviews" "
Rating 6 - Okay. 115 out of 1036 reviews" "
Rating 4 - Poor. 62 out of 1036 reviews" "
Rating 2 - Terrible. 55 out of 1036 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
WestHouse was a perfect property to stay due to its proximity to Central Park south, Times Square, Broadway Theatres, and 5th Ave shopping. Nice beds with crisp linens and roomy floor plans. Large windows make the rooms brighter than most NYC hotel rooms we have frequented. Resort fee includes breakfast buffet and evening appetizers and drinks. Well worth the extra fee and food was varied and well prepared. Enjoyed eating on the terrace adjacent to the dining room since early-November sunshine was lovely. Front desk staff was welcoming and dining room staff was friendly, hospitable, and very hardworking. We will be returning to the WestHouse.
Stayed 3 nights in Nov 2024

8/10 Good

Jayne

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Damian

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Westhouse NY IS not a 5bstars hotel. Lacks service and improve a commitment to make clients feel the difference
Stayed 3 nights in Oct 2024

6/10 Okay

Colleen

Travelled with partner
Liked: Cleanliness, amenities
We really liked the location and the amenities offered. The shower pressure was great, it was clean, and the beds were comfortable. We were really disappointed however that the AC was not working. We complained at the desk and was told they would see to it. We came back after a show and was so hot. I called the desk again and was told the building was switched to heat and no AC would work. Was not offered a fan, or any alternative. It was the stay very uncomfortable and staff seemed to not care.
Stayed 2 nights in Oct 2024

4/10 Poor

hadar

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Good facility. Bad service and staff
Stayed 6 nights in Oct 2024

4/10 Poor

Daniel, Indianapolis

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were initially put into the wrong room. Then the keys didn’t work to get into the room. The room was also quite dirty - the phones looked like they hadn’t been cleaned in weeks. Our AC also stopped working so the room was hot and dry. One of the elevators was down so wait times for elevators were quite long.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jasen Marcus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are exceptionally helpful and friendly, great location for subways and easy waling to central park and times square. The breakfast and evening meals plus drinks is a great idea, yes you pay extra but worth it.
Stayed 6 nights in Sep 2024

4/10 Poor

Barbara, Toronto

Liked: Cleanliness
Stayed 5 nights in Sep 2024

4/10 Poor

Serguei

Stayed 4 nights in Aug 2024

8/10 Good

Maziar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great and the staff were even better. Overall we enjoyed our stay and nothing wrong with the hotel. It’s in a great location. Close to all attractions. Subway stop right outside the hotel. The included breakfast and light fare dinner is fantastic although you pay dearly for it in the fees. My only issue was the room size. Quite small even for NYC. I’ve been to NYC at least a dozen times and this was by far the smallest room I’ve had. It is a small hotel but it is connected to Park central hotel which is much bigger with more amenities you can use. Overall it was a nice hotel but not worth the money. I would rate it 4.5 star at best. If this is a 5 star hotel then Ritz Carlton should be 6 star.
Stayed 3 nights in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Fun
Stayed 3 nights in Aug 2024

8/10 Good

Ginnie

Business traveller
Liked: Cleanliness, staff & service
The staff were fantastic but this is not a 5 star property. At best, due to the old features (entry sign, doors with paint peeling, room with paint peeling, fixtures with residue) it’s a 3.5 star. The breakfast was worse than what you’d get at Hilton. Definitely better options in midtown for the similar price point. Don’t believe the high ratings and 5 star status. If you travel and usually enjoy nicer hotels, this won’t be a good fit.
Stayed 3 nights in Aug 2024

8/10 Good

Nikkina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Bostjan, Novi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is a scam. It is actually a Central park hotel that has a lobby and everything. This is a spin-off on the south side, with side entrance. Our room was old and NOT renovated as advertised! Beds are Full, not Queen - this is why we picked this hotel! For the same rate I would get the room on top of Times Square in premium brand hotel! The only good thing was staff and breakfast; employees. Management and who ever is in charge is a crook!
Stayed 3 nights in Aug 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place that we find happiness
Stayed 4 nights in Aug 2024

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was excellent. They answer all my questions and were very professional
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

christopher

Business traveller
Disliked: Cleanliness, property conditions & facilities
Filthy shower
Hotel was an ok value, but I am giving a terrible rating due to the hair, eyelash, and mold in the shower.
Mold in shower
Eyelash
Hair in shower
Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good stay but very dubious operating practices
The hotel itself is fine, nothing special. Central location is probably the most redeeming feature. Very dubious and deceiving operating practice however. They will add a hefty smoking charge to your final bill. No one told me about this on check out. I only found out days later when a charge appeared on my credit card statement. I am a non-smoker. I did not smoke. Apparently I still triggered some mysterious smoke alarm during my stay. I contested this and after several calls and emails, they finally reversed the charges. Clearly a load of BS. Never coming back here. Pretty predatory, conniving and frankly shameless behaviour, probably to squeeze money out of unwary guests after they have left.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Efrain

Stayed 3 nights in Aug 2024

10/10 Excellent

Francois

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice service ... people smiling all the time and very helpful... very slow elevator
Stayed 2 nights in Aug 2024

10/10 Excellent

Heaven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was wonderful! The staff went above and beyond to ensure that we had a comfortable stay and we really enjoyed the daily happy hour. The breakfast was also very good and the long hours were great.
Stayed 3 nights in Jul 2024

10/10 Excellent

David

Stayed 2 nights in Jul 2024

10/10 Excellent

Joe, Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the staff
Stayed 3 nights in Jul 2024

General hotel information

Reasons to Book
Property Cleanliness & Comfortable Beds
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0