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The Gateway Inn

4.5 star property
Suburban Newcastle hotel in Mayfield with 4 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Gateway Inn

Front of property
Reception
Superior Spa Suite | Living area
Property entrance
Premium bedding, minibar, in-room safe, desk

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
The price is AU$196
includes taxes & fees
7 Jan - 8 Jan 2025

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe King with Spa

Premium bedding, minibar, in-room safe, desk

Deluxe King with Spa

Highlights

Private indoor hot tub
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Premium bedding
Separate bedroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Spa Suite

Superior Spa Suite

Superior Spa Suite

Highlights

Private indoor hot tub
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Premium bedding
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe King

Premium bedding, minibar, in-room safe, desk

Deluxe King

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe King Accessible

Deluxe King Accessible

Deluxe King Accessible

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Apartment

Premium bedding, minibar, in-room safe, desk

One Bedroom Apartment

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Dishwasher
LCD TV
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior King Balcony

Superior King Balcony

Superior King Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Premium bedding
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

Superior King

Superior King

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two-bedroom Apartment

42-inch LCD TV with cable channels, TV, iPod dock

Two-bedroom Apartment

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Dishwasher
LCD TV
  • 75 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
Reception

Little National Hotel Newcastle

Free WiFi
Air conditioning
Gym
Breakfast available
9.6 out of 10, Exceptional, (221)
The price is AU$179
includes taxes & fees
19 Jan - 20 Jan 2025
Little National Hotel Newcastle
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About the area

Map
32 Industrial Drive, Mayfield, NSW, 2304

What's nearby

  • University of Newcastle - 5 min drive - 4.2 km
  • Newcastle Showground - 5 min drive - 4.2 km
  • Newcastle Civic Theater - 8 min drive - 6.9 km
  • John Hunter Hospital - 9 min drive - 8.3 km
  • Newcastle Beach - 16 min drive - 9.7 km

Getting around

  • Waratah Station - 3 min drive
  • Newcastle, NSW (NTL-Williamtown) - 18 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Praise Joe - ‬3 min drive
  • ‪Equium Social - ‬2 min drive
  • ‪Michelle's on Victoria - ‬14 min walk
  • ‪Mayfield West Bowling Club - ‬2 min drive

About this property

The Gateway Inn

Luxury hotel located in Mayfield
At The Gateway Inn, you can look forward to a coffee shop/cafe, a playground and dry cleaning/laundry services. Be sure to enjoy a meal at any of the 4 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as 2 bars and a health club.
You'll also enjoy the following perks during your stay:
  • Free self-parking and extended parking
  • Cooked-to-order breakfast (surcharge), an electric car charging station and 2 meeting rooms
  • A vending machine, a banquet hall and smoke-free property
  • Guest reviews give top marks for the helpful staff and location
Room features
All 93 rooms include comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 42-inch LCD TVs with cable channels
  • Fridges, electric kettles and daily housekeeping

Languages

English, Italian, Japanese, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends; AUD 8 to 40 for adults and AUD 8 to 15 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Health club
  • Playground

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2.5 per cent for credit card payments
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 8 to 40 for adults and AUD 8 to 15 for children
  • Credit card charges are subject to a surcharge of 2.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the fitness facility without adult supervision

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Gateway Inn Newcastle
Gateway Newcastle
Newcastle Gateway
Gateway Inn Mayfield
The Gateway Inn Hotel
The Gateway Inn Mayfield
The Gateway Inn Hotel Mayfield

Frequently asked questions

Is The Gateway Inn pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Gateway Inn?

As of 21 Dec 2024, prices found for a 1-night stay for 2 adults at The Gateway Inn on 7 Jan 2025 start from AU$195.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Gateway Inn?

Self-parking and extended parking are free at this property; nearby parking is also free.

What time is check-in at The Gateway Inn?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Gateway Inn?

Checkout is at 10 AM.

Where is The Gateway Inn located?

Located in Mayfield, this luxury hotel is within 3 miles (5 km) of Allowah Street Reserve, University of Newcastle and Newcastle Showground. Newcastle International Sports Centre and Newcastle International Hockey Centre are also within 3 miles (5 km). Waratah Station is 25 minutes by foot.

Reviews

8.8

Excellent

Rating 10 - Excellent. 570 out of 1001 reviews" "
Rating 8 - Good. 306 out of 1001 reviews" "
Rating 6 - Okay. 70 out of 1001 reviews" "
Rating 4 - Poor. 36 out of 1001 reviews" "
Rating 2 - Terrible. 19 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Athena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the shops, plenty of secured parking and twin shower heads in the room.
Stayed 1 night in Oct 2024

6/10 Okay

Kenneth, delta

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Hallway is not clean. Room was not cleaned in detail. We saw hair in the shower drain and food scrap at the corner of the room. Carpet needs deep cleaning or replaced
Stayed 1 night in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Linda, Beaconsfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Ticked all the boxes
Stayed 1 night in Oct 2024

8/10 Good

Lara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, comfortable stay.
Stayed 1 night in Aug 2024

4/10 Poor

Emilio

Stayed 1 night in Oct 2024

4/10 Poor

Sam

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Upon arrival we were greeted and given our cards. Room was spacious, clean and tidy, and modern. The wine bottle in the fridge was opened already with some missing- i rang and said it wasnt us so we wouldnt be charged- no issues there. Next we checked out the bathroom, particularly the double ended bath which was the whole reason i booked this hotel and room. The bath was large and clean with about 6 jets. BUT the tap handle was at the pillow at one end of the bath so rendering it useless, the plug kept popping up and down causing my wifes leg to get pinched- romantic night ruined. The king bed was comfy. TVs both wouldnt cast to mobiles despite trying android and iphones. Heres the kicker- the aircon duct directly above the bed is not well insulated to outside, so when it rains the water falls from the high section of the building directly on the duct causing a sound like hail is on a tin roof- even though it was spitting rain outside. This caused us to be awake most of the night. Upon checkout i politely let the front desk staff know of our concerns and we were told 'thats how its always been' and theres nothing they could do about it. This tells me they are clearly aware of these 2 big issues! Room 1114.
Stayed 1 night in Sep 2024

10/10 Excellent

Rebecca

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely, slightly overpriced, but convenient, clean and safe. I lost my hearing aid whilst checking out, staff were amazing and immediately helped locate and return to me. Would happily stay again. No complaints at all.
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Sep 2024

8/10 Good

Katie

Travelled with family
Liked: Cleanliness, staff & service
Was a nice quiet setting. Parking was hard to get close to the hotel, nice clean staff were pleasant.
Stayed 1 night in Aug 2024

8/10 Good

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, only problem was the dual shower head one didn't work as it should.
Stayed 1 night in Aug 2024

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and clean room very friendly and helpful staff was not a fan of the glass wall of the bathroom I like privacy when I’m in the bathroom
Stayed 1 night in Aug 2024

10/10 Excellent

PETER, Lavington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet location adjoining club, staff helpful
Stayed 1 night in Aug 2024

10/10 Excellent

Jean-mark

Stayed 1 night in Aug 2024

2/10 Terrible

Promod

Business traveller, Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
We were very upset with how the staff treating to gusts and at that point, I even thought for a moment to ring the police or our lawyer. Three people mentioned that each of them is the Inn manager at three different time; even difficult to make a complaint. Very very rude. The staff asked to leave us if we don’t want to stay at around 9.00pm at night. Very disappointed. It is obvious that the management is not caring/ less caring about customer service. We simply asked for the receipt for credit card payment and the staff refused and strongly verbally harassed us. He asked to read the booking confirmation and the company can not give receipts at all. That is completely illegal in Australia: I have nothing against him personally as he looks like immigrant who has no clue about what he was doing except treating: I felt like he was going to hit me any time with his body language. I am thinking to send group memo to all of our group of companies, partners, clients and members the description of what we experienced and think twice for any business/official/work stays in this place. As we don't want any Australian to face such inconveniences and bullying. However, we informed the company CEO in writing about our inconvenience and unethical customer handling. Waiting to hear This is the first time we experienced such disappointment from hotel industry: No way we recommend to anyone who anticipates peace of mind and quality service (actually, any sort of service) at all.
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quality hotel not what I expected on par with all the big hotels. Keep up the great service
Stayed 1 night in Jul 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service
Uncomfortable bed in Rm 1115. Exceptional staff at front to greet you and to see you off.
Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is convenient, has easy parking and hood dining options
Stayed 1 night in Jul 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, nice products, quality tea.
Stayed 1 night in Jun 2024

2/10 Terrible

Stuart

Business traveller
Disliked: Staff & service
Another $100 "pre-auth" scam & 28 days for refund!
another motel stealing $100 from every patron under the "pre-auth" scam ... avoid at all costs as its a 28 day wait for your $100 if you ever see it again !
Stayed 1 night in Jun 2024

10/10 Excellent

Sherrell

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

David

Stayed 2 nights in May 2024

10/10 Excellent

Colin

Stayed 2 nights in Jun 2024

General hotel information

Reasons to Book
Spacious Rooms & Property Cleanliness
Check-In Time
2:00 PM
Check-Out Time
10:00 AM
Nearest Airport
Newcastle, NSW (NTL-Williamtown)