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Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel

4.0 star property
Eco-certified hotel with full-service spa and fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel

Egyptian cotton sheets, premium bedding, minibar, in-room safe
Indoor pool
Point of interest
Exterior
Bar (on property)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Spa
  • Breakfast available
  • Pool
  • Gym
  • Hot tub
  • Bar
    Bar
The price is AU$121
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Room, 1 King Bed (Club Floor)

Standard Room, 1 King Bed (Club Floor)

Standard Room, 1 King Bed (Club Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Club Floor)

Standard Room, 2 Double Beds (Club Floor)

Standard Room, 2 Double Beds (Club Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Business Lounge Access (Lounge Access)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed, Business Lounge Access (Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • 27.5 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Business Lounge Access (Lounge Access)

Suite, 1 King Bed, Business Lounge Access (Lounge Access)

Suite, 1 King Bed, Business Lounge Access (Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Room amenity

Standard Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • 27.5 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
  • 27.5 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds (Minifridge)

Standard Room, 2 Double Beds (Minifridge)

Standard Room, 2 Double Beds (Minifridge)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed (Separate Bath)

Standard Room, 1 Queen Bed (Separate Bath)

Standard Room, 1 Queen Bed (Separate Bath)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Business Lounge Access (Lounge Access)

Junior Suite, 1 King Bed, Business Lounge Access (Lounge Access) | Room amenity

Junior Suite, 1 King Bed, Business Lounge Access (Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • 27.5 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Double Rain Shower)

Standard Room, 1 Queen Bed (Double Rain Shower)

Standard Room, 1 Queen Bed (Double Rain Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Business Lounge Access

Standard Room, 1 Queen Bed, Business Lounge Access

Standard Room, 1 Queen Bed, Business Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About the area

Map
Hawthorne Square, Forth Street, Newcastle-upon-Tyne, England, NE1 3SA

What's nearby

  • Castle Keep - 7 min walk - 0.7 km
  • Chinatown - 11 min walk - 0.9 km
  • The Glasshouse - 15 min walk - 1.3 km
  • St. James' Park - 16 min walk - 1.4 km
  • Quayside - 18 min walk - 1.5 km

Getting around

  • Central Station - 6 min walk
  • Newcastle Central Station - 7 min walk
  • Newcastle (NCL-Newcastle Intl.) - 16 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪The Dog & Parrot - ‬6 min walk
  • ‪Pink Lane Coffee - ‬8 min walk
  • ‪The Centurion - ‬8 min walk
  • ‪The Town Wall - ‬7 min walk

About this property

Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel

Upscale eco-certified hotel near Castle Keep
Located close to Chinatown and Tyne Bridge, Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel provides golfing on-site, a terrace and dry cleaning/laundry services. Treat yourself to a body wrap, a body treatment or a facial at Mineral House, the on-site spa. The on-site restaurant, Hawthorn Restaurant, serves breakfast. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Buffet breakfast (surcharge), a 24-hour front desk and a ballroom
  • Multilingual staff, free newspapers and massage treatment rooms
  • Meeting rooms, luggage storage and wedding services
  • Guest reviews say great things the breakfast, helpful staff and location
Room features
All 251 rooms include comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 40-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, free infant beds and electric kettles

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Dutch, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 12 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11 AM on weekends; GBP 18.95 for adults and GBP 9.47 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hawthorn Restaurant
  • The Gin Bar

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (3,003 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 18.95 for adults and from GBP 9.47 for children
  • Nearby parking fee: GBP 12 per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Crowne Plaza Newcastle - Stephenson Quarter
Crowne Plaza Newcastle Stephenson Quarter Hotel
Crowne Plaza Newcastle Stephenson Quarter Newcastle-upon-Tyne
Crowne Plaza Newcastle Stephenson Quarter
Crowne Plaza Newcastle - Stephenson Quarter Newcastle-upon-Tyne
Crowne Plaza Newcastle Stephenson Quarter
Crowne Plaza Newcastle Stephenson Quarter an IHG Hotel
Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel Hotel

Frequently asked questions

Does Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel on 22 Dec 2024 start from AU$120.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel located?

Situated in Newcastle-upon-Tyne, this spa hotel is within a 15-minute walk of Castle Keep, Eldon Square Shopping Centre and Chinatown. The Glasshouse and Tyne Bridge are also within 1 mi (2 km). Central Station is 6 minutes by foot and Central Station is 7 minutes.

Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 606 out of 1001 reviews" "
Rating 8 - Good. 229 out of 1001 reviews" "
Rating 6 - Okay. 82 out of 1001 reviews" "
Rating 4 - Poor. 50 out of 1001 reviews" "
Rating 2 - Terrible. 34 out of 1001 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff professional. Good location
Stayed 2 nights in Oct 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bar and staff were excellent
Stayed 1 night in Oct 2024

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Excellent staff and lovely rooms. Breakfast could have been warmer and black pudding wasn't the nicest, but overall A great stay
Stayed 2 nights in Oct 2024

8/10 Good

Heather

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient, large room, comfy bed. Long queue to get into breakfast in the morning but when you got into breakfast there was an excellent selection of fresh food and staff were very helpful.
Stayed 4 nights in Oct 2024

10/10 Excellent

lorna, Crumlin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central and clean hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable
Stayed 1 night in Sep 2024

10/10 Excellent

james

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel not easy to find but used mainly by stag and hen parties.
Stayed 1 night in Sep 2024

6/10 Okay

Liam

Stayed 3 nights in Aug 2024

10/10 Excellent

Zachary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked one night as we needed a place to stay close to the train station. This place served the purpose nicely. It isn't anything extraordinary and breakfast could have been a little nicer but I would stay here again if I needed to.
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect and go to this crowne plaza Newcastle Stephenson quarter for a break everytime visiting Newcastle or for just an overnight break when nearby. Thank you will be back again. 5***** every visit.
Stayed 1 night in Sep 2024

10/10 Excellent

Riley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here often for work, love the gin bar, pool and gym :)
Stayed 1 night in Aug 2024

6/10 Okay

Sandrine

Travelled with group
My friend’s room was not cleaned on the second day of our stay. Breakfast very poor.
Stayed 3 nights in Aug 2024

10/10 Excellent

YONG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

James

Stayed 1 night in Aug 2024

10/10 Excellent

Ugo

Stayed 3 nights in Jun 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very happy with our choice.
The hotel is located behind the Newcastle railway station and was walkable with luggage, albeit better to come through the underpass to the right as you leave the station to reduce climbs. The hotel was very nice and notwithstanding we came in on a lunchtime train, they had a room available for immediate checkin. Our room was spacious, including a nice bathroom wit( an excellent shower. Breakfast choices were excellent and we enjoyed our breakfasts. Our only minor negative were the staff behind the bar in the Gin Bar who had to be prompted to get service.
Stayed 1 night in Aug 2024

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing bad to say
Stayed 2 nights in Aug 2024

8/10 Good

Timothy

Stayed 2 nights in Aug 2024

10/10 Excellent

Paula

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel 10/10
Amazing stay, one of the most comfortable hotels I’ve ever stayed in! So well located for Newcastle and train up to Edinburgh yet situated in a quiet area only 5mins walk into town. Breakfast was plentiful and of good quality. Staff were very friendly, special mention to Dawn who cleaned our room, she is a credit to your company! Can’t wait to return.
Stayed 3 nights in Aug 2024

8/10 Good

Regimantas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would have liked more variety on the menu. a simpler more basic, may be a separate menu would have been good. sorry but I need an plainer diet. what I had was very good, salmon and seabass options. there was no salades avalable.
Stayed 3 nights in Aug 2024

10/10 Excellent

Riley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love staying here, nice bar, good size room, pool and hot tub. Prices are cheap and staff are always so nice
Stayed 2 nights in Aug 2024

10/10 Excellent

Steph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0