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Hilton Newcastle Gateshead

4.0 star property
Step into serenity as you unwind in our sauna or take a dip in our indoor pool with comfortable sun loungers nearby.

Photo gallery for Hilton Newcastle Gateshead

Reception
Lobby
Exterior
Reception
Executive Suite, 1 King Bed, Business Lounge Access
Located near Quayside and St. James' Park, Hilton Newcastle Gateshead is a haven of relaxation. Unwind in the sauna or steam room, enjoy a meal at Windows on the Tyne restaurant, or soak up some sun by the indoor pool with sun loungers. With free WiFi and helpful staff that guests rave about, this upscale hotel is perfect for both leisure and business travelers.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Parking available
  • Bar
  • Room service
The current price is AU$144
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Room, Business Lounge Access

Executive Room, Business Lounge Access

Executive Room, Business Lounge Access

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Executive Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Shower/bath combination
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | View from room

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed (Plus)

Executive Room, 1 King Bed (Plus) | Living area

Executive Room, 1 King Bed (Plus)

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Shower/bath combination
Hairdryer
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Executive Room, 1 Queen Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Shower/bath combination
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed, Business Lounge Access

Executive Suite, 1 King Bed, Business Lounge Access | Living area

Executive Suite, 1 King Bed, Business Lounge Access

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Blackout curtains
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Queen Bed, Balcony

Executive Room, 1 Queen Bed, Balcony

Executive Room, 1 Queen Bed, Balcony

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed

Family Room, 1 Queen Bed

Family Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Sofa bed
Blackout curtains
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

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8.6 out of 10, Excellent, (1583)
The price is AU$102
includes taxes & fees
23 Feb - 24 Feb
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About the area

Map
Bottle Bank, Gateshead, England, NE8 2AR

What's nearby

  • The Glasshouse - 4 min walk
  • Quayside - 11 min walk
  • Northumbria University - 17 min walk
  • University of Newcastle-upon-Tyne - 20 min walk
  • St. James' Park - 3 min drive

Getting around

  • Central Station - 13 min walk
  • Newcastle Central Station - 14 min walk
  • Newcastle (NCL-Newcastle Intl.) - 17 min drive

Restaurants

  • ‪The Quayside - ‬6 min walk
  • ‪Hard Rock Cafe Newcastle - ‬5 min walk
  • ‪The Glasshouse - ‬4 min walk
  • ‪By the River Brew Co - ‬3 min walk
  • ‪Red House - ‬5 min walk

About this property

Hilton Newcastle Gateshead

Upscale hotel near Quayside
Near St. James' Park and University of Newcastle-upon-Tyne, Hilton Newcastle Gateshead provides a corner/local shop, a free daily manager's reception and a coffee shop/cafe. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, Windows on the Tyne, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • An indoor pool with sunloungers
  • Full breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Express check-out, a front desk safe and a computer station
  • A lift, concierge services and luggage storage
  • Guest reviews say great things about the helpful staff and location
Room features
All 254 rooms boast comforts, such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with free toiletries and hairdryers
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

Chinese (Mandarin), English, Hindi, Hungarian, Italian, Polish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (GBP 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7:00 AM to 11 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Windows on the Tyne

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 11 meeting rooms
  • 3,365 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Lift (110 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • MP3 dock
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 10.0 per stay.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 15.00 per person
  • Covered self-parking fee: GBP 15 per night
  • Rollaway bed fee: GBP 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hilton Gateshead Newcastle
Hilton Newcastle
Hilton Newcastle Gateshead
Hilton Newcastle Gateshead Hotel
Hilton Newcastle Hotel Gateshead
Gateshead Hilton
Hilton Gateshead
Hilton International Gateshead
Hilton Newcastle Gateshead Hotel Gateshead
Hilton Newcastle Gateshead Hotel
Hilton Newcastle Gateshead Gateshead
Hilton Newcastle Gateshead Hotel Gateshead

Frequently asked questions

Does Hilton Newcastle Gateshead have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hilton Newcastle Gateshead?

As of 8 Feb 2025, prices found for a 1-night stay for 2 adults at Hilton Newcastle Gateshead on 23 Feb 2025 start from AU$143.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Newcastle Gateshead pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilton Newcastle Gateshead?

Self-parking is available for GBP 15 per night.

What time is check-in at Hilton Newcastle Gateshead?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Hilton Newcastle Gateshead?

Checkout is at noon.

Where is Hilton Newcastle Gateshead located?

Situated in Gateshead, this hotel is within a 15-minute walk of The Glasshouse and Quayside. University of Newcastle-upon-Tyne and St. James' Park are also within 1 mile (2 km). Central Station is 13 minutes by foot and Central Station is 14 minutes.

Hilton Newcastle Gateshead Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 544 out of 1004 reviews
Rating 8 - Good. 265 out of 1004 reviews
Rating 6 - Okay. 101 out of 1004 reviews
Rating 4 - Poor. 57 out of 1004 reviews
Rating 2 - Terrible. 37 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Rhianna

Travelled with family and small children
Disliked: Property conditions & facilities
It's a brilliant location. We had a nice stay at the hotel met the standard expectations but it's looking tired and dated in the rooms. Breakfast front of house team were great!
Stayed 2 nights in Jan 2025

8/10 Good

Stephen

Great place will stay again soon
Stayed 2 nights in Jan 2025

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic views and great location!
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good views of the Tyne bridge and quayside. Generally a pleasant visit. The food in the restaurant for the evening meal and for breakfast was not very good despite good service by serving staff.
Stayed 1 night in Jan 2025

2/10 Terrible

Nicola

Travelled with family
Liked: Staff & service, property conditions & facilities
Definitely would not recommend this hotel. Stayed with my disabled mother for 3 nights couldn’t increase temperature in the room even after I reported it. First night room service was mediocre but extremely expensive. Second day room wasn’t serviced at all had to ring and complain. Third day again room wasn’t serviced while we were out had to speak to person in corridor and ask for teabags milk etc. parking charge was expensive considering the car park was on site. Thought with it being the Hilton chain we would have received excellent service but obviously not!

4/10 Poor

Martin

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Just a bit grotty and needs a refresh
Stayed 1 night in Nov 2024

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
One night stay for business, EV charging took a few attempts but once connected was fine. Easy check in and check out with good service all round.
Stayed 1 night in Nov 2024

10/10 Excellent

Lee

Stayed 1 night in Nov 2024

6/10 Okay

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
The reception staff misinformed us about afternoon tea. Also incorrect about room payment when the room was already prepaid. Stayed in an Executive Room however there were noplug points near the bedside tables, No mirror over the dressing table and the one long mirror that was in the room was in a dark spot.
Stayed 1 night in Nov 2024

8/10 Good

Andrea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly hotel, nice bar area and restaurant, although room was alittle tired
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, service and staff.
Stayed 2 nights in Oct 2024

6/10 Okay

Gill

Travelled with family
Liked: Staff & service
The hotel rooms are extremely dated and in need of updating. The furniture is chipped, no mini fridge in room (just a scraped cupboard where I assume there used to be one). Bathroom a little grotty.
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
We enjoyed our visit. In particular, the staff we met were all friendly and helpful. We look forward to coming again.
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff,very clean hotel
Stayed 1 night in Oct 2024

8/10 Good

Jonny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was VERY nice, views and comfort amazing, but the restaurant seemed to be very unfamiliar with the need for a a gluten-free menu. We had to go elsewhere for an evening meal.
Stayed 1 night in Oct 2024

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent as usual. Just shame you have to pay to park though.
Stayed 1 night in Sep 2024

10/10 Excellent

Henning

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Excellent location, friendly staff
Stayed 1 night in Sep 2024

8/10 Good

Julia, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Anthony

Stayed 1 night in Sep 2024

4/10 Poor

M

Disliked: Staff & service, property conditions & facilities, room comfort
Tired. Mass catering. But good location.
Tired hotel. Queued for breakfast. Food was cold. Air con in room is noisy and ineffective. Concierge brought a fan which helped. On a positive note it's an easy walk across the bridge for a lively town centre.
Stayed 1 night in Sep 2024

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for GNR events on the Saturday
Stayed 1 night in Sep 2024

10/10 Excellent

manu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Valerie

Liked: Staff & service, amenities
Despite having a deluxe room there was black on the tile grouting and round fixings. En suite door handle was faulty I could not open at one point and thought I was stuck in the en-suite! Shower was incredibly difficult to work out how to use and once working was so pathetic in power that you could not really use it because of the shape of the bath and the lack of power of water stream. There was no mirror with a plug near enough to easily use a hairdryer at. I had to fight with a stretched flex to dry my hair.
Stayed 1 night in Aug 2024

8/10 Good

Alison

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

GREG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

General hotel information

Reasons to Book
Beautiful Rooms & Nice Bathroom
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Nearest Airport
Newcastle (NCL-Newcastle Intl.)