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"Well after a very stressful journey due to flooding everywhere we eventually got there,the smile and politeness of the girl on reception made us feel relaxed,she told go have some lunch and i will check you in later which we did,we were met in dining room by a lovely young man shown to table had the most wonderful Sunday Lunch,Than met Manager Salvedori who we met years ago at another venue ,had such laugh with him lovely hard working man.The Room was beautiful the staff were amazing turned up for work under appalling weather conditions due to Storm Bert,We will be going back to Hotel again if only for Sunday Lunch.Happy Christmas to each and everyone of you ,Thank you all again,Mary David Rm2 O"

"The stay was good the view was up to much and the pillows was dreadful they are normally lovely and comfortable the staff on reception was fantastic "

"Very friendly staff, excellent meal, homely surroundings. "

"Lovely hotel ideally located for the theatre at Malvern , easy parking, reception was easy , gave all information needed . Room was lovely, great views , exceptionally clean , bed very comfortable, nice bed linen. , lots of treats. Hot chocolate , retro sweets , nice biscuits. Bathroom very large. , had a lovely bath . Product in bathroom nice quality , not disposable items so environmentally friendly . Bar staff great nice friendly place used by locals who were very welcoming . Recommend the pork scratching. Prices were reasonable. didn’t have dinner but after the amazing breakfast wished I had . Breakfast was exceptional, very warm and friendly service . Cooked to perfection. Excellent presentation. I would highly recommend the Great Malvern Hotel and will definitely be revisiting it . "

"Staff were so helpful nothing too much trouble Beautiful little pub close to Worcester definitely worth a visit Value for money Food beautiful "

"Pleasant and friendly staff. Comfortable rooms and very clean. Excellent breakfast with plenty of choice. Excelyposition for exploring the Christmas markets."

"Lovely hotel with the nicest breakfast we've had in ages. Economy room was compact but had everything we needed. "

"Staff excellent and central location "

"Amazing! Best hotel and spa I’ve been to! Thoroughly recommend! "