2/10 Terrible
Bao
Travelled with family
28 July 2024
Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t waste your money
ay, half of the room was uncomfortably hot due to a malfunctioning cooling system. Despite bringing this to the attention of the staff, the issue was not resolved, and I had to endure a subpar stay.3. **Power Interruption:** Opening the windows or balcony door resulted in a power outage in the room, which was highly inconvenient and indicative of maintenance issues that need urgent attention.4. **Service Quality:** Regrettably, the staff at the breakfast service were unwelcoming and unfriendly, failing to deliver the level of hospitality one would expect from a reputable establishment.Overall, my experience at your hotel fell well below the standards I would associate with a 5-star establishment, resembling more of a budget motel than a luxury accommodation.As a dissatisfied guest, I must convey that I would not recommend your hotel to others seeking a pleasant and comfortable stay. The issues I encountered during my visit were unacceptable, and I urge you to address them promptly to prevent future guests from experiencing similar disappointments.trust that you will take my feedback seriously and use it to improve the quality of service and amenities at your hotel.
Bao
Stayed 2 nights in Jul 2024
