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Comfort Inn The Pointe

3.0 star property
Hotel with free breakfast, steps from Niagara Falls State Park
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn The Pointe

Exterior
Exterior
Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)
Free daily on-the-go breakfast
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking available
  • Gym
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
The price is AU$163
includes taxes & fees
5 Jan - 6 Jan 2025

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Hairdryer
Shower/bath combination
Private bathroom
Local meal delivery service
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Hairdryer
Shower/bath combination
Private bathroom
Local meal delivery service
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Upper Floor)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking (Upper Floor)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
  • City view
  • Sleeps 4
  • 2 Queen Beds
Lobby

Wingate By Wyndham Niagara Falls

Pool
Breakfast included
Free WiFi
Restaurant
7.4 out of 10, Good, (2922)
The price is AU$116
includes taxes & fees
2 Jan - 3 Jan 2025
Wingate By Wyndham Niagara Falls
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About the area

Map
1 Prospect Pointe, Niagara Falls, NY, 14303

What's nearby

  • Niagara Falls State Park - 2 min walk
  • Seneca Niagara Resort & Casino - 5 min walk
  • Rainbow Bridge - 6 min walk
  • Cave of the Winds - 14 min walk
  • Fallsview Indoor Waterpark - 17 min walk

Getting around

  • Niagara Falls Station - 3 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 34 min drive

Restaurants

  • ‪Seneca Niagara Casino - ‬9 min walk
  • ‪One Niagara Welcome Center - ‬1 min walk
  • ‪Hard Rock Cafe - ‬2 min walk
  • ‪Blues Burger Bar - ‬9 min walk
  • ‪One Niagara International Food Court - ‬1 min walk

About this property

Comfort Inn The Pointe

Hotel near Niagara Falls State Park
Located close to Rainbow Bridge and Cave of the Winds, Comfort Inn The Pointe provides free on-the-go breakfast, a terrace and a gym. In addition to conference space, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Self-parking (surcharge), laundry services and 1 meeting room
  • A gift shop, luggage storage and a front desk safe
  • Coffee/tea in reception, local meal delivery service and a vending machine
  • Guest reviews say great things about the helpful staff and location
Room features
All 110 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and desk chairs. Guest reviews say good things about the clean, comfortable rooms at the property.
More amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 40-inch TVs with premium channels
  • Coffee/tea makers, heating and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10 per night)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 1,056 square feet of conference space
  • Meeting room

Outdoors

  • In a state park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Meal delivery service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 75.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: USD 10.00 per night
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Pointe
Comfort Inn Pointe Hotel
Comfort Inn Pointe Hotel Niagara Falls
Comfort Inn Pointe Niagara Falls
Comfort Inn Niagara Falls
Comfort Inn The Pointe Hotel Niagara Falls
Comfort Inn The Pointe Niagara Falls
Niagara Falls Comfort Inn
Comfort Inn The Pointe Hotel
Comfort Inn The Pointe Niagara Falls
Comfort Inn The Pointe Hotel Niagara Falls

Frequently asked questions

Is Comfort Inn The Pointe pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Comfort Inn The Pointe?

As of 25 Dec 2024, prices found for a 1-night stay for 2 adults at Comfort Inn The Pointe on 5 Jan 2025 start from AU$162.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Comfort Inn The Pointe?

Self-parking is available for USD 10.00 per night.

What time is check-in at Comfort Inn The Pointe?

Check-in start time: 4:00 PM; check-in end time: 7:00 AM. Late check-in is available during limited hours.

What time is check-out at Comfort Inn The Pointe?

Checkout is at 11 AM. Late checkout is available for a fee.

Where is Comfort Inn The Pointe located?

Located in Downtown Niagara Falls, this hotel is within a 10-minute walk of Niagara Falls State Park and Rainbow Bridge. Cave of the Winds and Clifton Hill are also within 1 mi (2 km).

Reviews

8.4

Very good

Rating 10 - Excellent. 593 out of 1199 reviews" "
Rating 8 - Good. 324 out of 1199 reviews" "
Rating 6 - Okay. 160 out of 1199 reviews" "
Rating 4 - Poor. 60 out of 1199 reviews" "
Rating 2 - Terrible. 62 out of 1199 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

John

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

antonio, Raleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Jorge

Travelled with family
Disliked: Cleanliness, staff & service
Staff no friendly
Stayed 1 night in Dec 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Location, location, location. Property is a basic hotel. Nothing special and nothing terrible. The location is top notch. Right across the street from the park and everywhere was walkable. Food and sights are right at your finger tips.
Stayed 1 night in Oct 2024

10/10 Excellent

DAVID, Santa Catarina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Niagara Falls (both american side and canadian side) are within walking distance of this property. You couldn't stay closer to the Niagara falls in any other hotel (on the american side). It wasn't clear when i made the reservation, but latter i figured out that the price included a breakfast buffett (egg, protein, coffee, waffles, bread, cereal, etc) The property includes a basic gym. I read some other reviews about some of the staff members being unpolite, but my opinion is that you will get what you give. If you spit bitter, you will get bitterness. Ask thing gentle and smile to the staff and you will get a smile back. Some other reviews complained about the cleanliness of the rooms, but our was clean. The only but is that the bath tube's floor looked stained and there was no mat on it. If you are driving your own car, there is plenty of space on their parking lot. If you are flying to BUF, just outside BUF you can ride a Flix bus, and it will leave you few feet from this hotel. Make your reservation for the Flix bus online, as there is high demand for it. Within the hotel property, there are a couple of food trucks offering indian options and american options (hot dogs, hamburgers, etc). This is pretty convenience, especially because they are open until late. A non-advertised gem of this hotel is that during the evening they offer a complimentary bowl of soup and coffe.
Stayed 3 nights in Nov 2024

8/10 Good

Hiren, Woodbridge

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Nov 2024

6/10 Okay

Brett

Travelled with family
Disliked: Staff & service, property conditions & facilities
I liked how close this property was to Niagara Falls, it was very easy to walk to the vantage spots. The hotel was generally clean but very dated and run down, the night clerk when we checked in , basically ignored us and it was a major hassle for him to check us in at 8.30 pm at night. No blockout curtains in the room so people can see in , very noisy air conditioner had to turn off to get to sleep.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sandra, Chatsworth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most difficult thing was getting there after dark - the address (used for the GPS) is not the entrance to the hotel so we had to drive around to find it. Staff were very pleasant and helpful.
Stayed 2 nights in Nov 2024

8/10 Good

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the Falls, clean building, friendly staff
Stayed 1 night in Nov 2024

8/10 Good

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the hotel was within walking distance to most of the attractions of Niagra Falls.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sintayow

Great service
Stayed 1 night in Nov 2024

6/10 Okay

Daniela

Travelled with partner
Disliked: Staff & service
Broken curtains, bathroom door didn’t shut and make sure you chose State Park view. “City view” gets you a view of the parking lot.
Stayed 2 nights in Nov 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Saleha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible, they had bugs on the bed, Bathroom lock was broken we got locked out, when we informed about the bug the front desk asked us to kill it and sleep on it, No microwave in the room, Asked us to use lobby microwave and it was filthy, molds all around so stinky,, Bed sheets were horrible, Stain on the comforter, when asked front desk she said it's not her job to see if room is clean or not and she cannot do anything about it.
Stayed 2 nights in Nov 2024

8/10 Good

Amanda

Stayed 1 night in Oct 2024

10/10 Excellent

ken

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, excellent continental breakfast, excellent service and staff
Stayed 2 nights in Nov 2024

8/10 Good

DAE IL, Centreville

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024

6/10 Okay

Mary Folsom, Damascus

Travelled with partner
The proximity to the American Falls is incredible! It is truly a short and relatively easy walk! As for the hotel, at check-in we specifically asked for a room on the back side of the building but neither of the people at the front desk could say which rooms faced the back side. We got to our assigned room only to find it faced the front parking lot. We tried to get it changed to a back side room but the front desk attendant said “no”. As for the room itself…the carpet was thread bare and torn in several areas, the charging ports available were too lose and would not hold a charger’s prongs so there was no “in room” charging available, the plumbing under the bathroom sink was exposed and not very attractive, there was no soap in the room and the plug for the bath tub was sitting on the tub ledge (apparently broken) and the tub drained slowly while taking a shower. Not a very impressive place to stay at but the walking distance to the falls made up for what was lacking.
Stayed 4 nights in Nov 2024

4/10 Poor

Kristy

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Bugs in the room . 😡
Stayed 2 nights in Nov 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness
Breakfast was bland. Employees took multiple breaks and came back smelling like weed. Area around hotel, businesses were closed.
Stayed 2 nights in Nov 2024

4/10 Poor

meliza

Travelled with family
Disliked: Cleanliness, staff & service
Booked 5 rooms for an overnight stay at Comfort Inn The Pointe 11/1-11/2. 4 rooms are ok but my brother’s room has a lot of lady bugs & other insects in the ceiling. There is even a nest of the lady bugs in one corner of the ceiling. called frontdesk and they sent a guy to manually remove the bugs as he said he cannot spray chemicals. we travelled for more than 8 hrs and was exhausted already when we discovered it so my brothers family didnt want to move and changing rooms was not given as an option by the frontdesk. My nephew also reported having key issues that he has to go back and forth to front desk & their room but everytime they give him new keys it doesnt work until frontdesk used their master key to let him in the room. That morning before we left, I spoke to the manager Amber and told her what happened with the bugs & key issue. She told me bec I booked through Expedia, I have to call them & ask for a refund on 1 of the rooms. She gave me her card & I called Expedia. Expedia tried to get in touch with the Manager but they were not able to reach her after multiple tries. I emailed Manager Amber 2x to follow up and request to cooperate with Expedia to process my refund. no reply. called Expedia again after a few days to follow up finally got in touch with the Manager who only approved a $30 refund. I booked the rooms for more than $179 per night (per room) and that is the only amount they are refunding me! Expedia gave me courtesy credit of $50. Wont come back.
Stayed 1 night in Nov 2024

10/10 Excellent

Venkata Omkar

Liked: Cleanliness, staff & service
No microwave in room.
Stayed 1 night in Nov 2024

8/10 Good

Maria

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Maria

Stayed 1 night in Oct 2024

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really close to the falls
Stayed 1 night in Nov 2024

General hotel information

Reasons to Book
Great Location & Room Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
3.0