Quality Inn

2.5 star property
Hotel in Lockport with free breakfast and fitness centre

Photo gallery for Quality Inn

Standard Room, 2 Double Beds
Interior entrance
Exterior
Lobby
Reception

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Breakfast included
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
The current price is AU$156
includes taxes & fees
25 June - 26 June

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Room, 1 King Bed with Sofa bed, Jetted Tub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Tempur-Pedic bed
Sofa bed - double
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Tempur-Pedic bed
Shower/bath combination
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Tempur-Pedic bed
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
551 S Transit St, Lockport, NY, 14094

What's nearby

  • Erie Canal Discovery Center - 2 min drive - 2.2 km
  • Lockport Caves - 2 min drive - 2.5 km
  • Four Seasons Players - 2 min drive - 1.1 km
  • Lockport Locks and Erie Canal Tours - 3 min drive - 3.2 km
  • Kenan Center - 3 min drive - 1.5 km

Getting around

  • Buffalo-Depew Station - 29 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 27 min drive

Restaurants

  • ‪McDonald's - ‬1 min drive
  • ‪Panera Bread - ‬9 min walk
  • ‪Tim Hortons - ‬19 min walk
  • ‪Burger King - ‬9 min walk
  • ‪Wendy's - ‬7 min walk

About this property

Quality Inn

Hotel in the city centre
At Quality Inn, you can look forward to a free breakfast buffet, a gym and a business centre. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
  • Motorhome/coach/lorry parking, express check-out and smoke-free property
  • Free newspapers, a 24-hour front desk and a vending machine
  • Guest reviews speak highly of the helpful staff
Room features
All 50 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Tempur-Pedic beds and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch LED TVs with digital channels
  • Fridges, microwaves and coffee/tea makers

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Lockport
Comfort Inn Lockport
Lockport Comfort Inn
Quality Inn Lockport
Quality Lockport
Quality Inn Hotel
Quality Inn Lockport
Quality Inn Hotel Lockport

Frequently asked questions

Is Quality Inn pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Quality Inn?

As of 12 June 2025, prices found for a 1-night stay for 2 adults at Quality Inn on 25 June 2025 start from AU$156.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Quality Inn?

Self-parking is free at this property.

What time is check-in at Quality Inn?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Quality Inn?

Checkout is at 11:00 AM.

Where is Quality Inn located?

Located in the heart of Lockport, this hotel is within 2 miles (3 km) of Four Seasons Players, Big Bridge and Kenan Center. Allie Brandt Lanes and Erie Canal Discovery Center are also within 2 miles (3 km).

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Quality Inn Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 160 out of 616 reviews
Rating 8 - Good. 187 out of 616 reviews
Rating 6 - Okay. 118 out of 616 reviews
Rating 4 - Poor. 76 out of 616 reviews
Rating 2 - Terrible. 75 out of 616 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10

Pretty basic breakfast option, the air conditioner was pretty old and not efficient, had to be manually operated. There is no lift, just in case if you happen to carry luggage, then you world have to lift it up through stairs. It’s basically a pretty old hotel, but follows hygiene and cleanliness.
Stayed 1 night in May 2025

6/10

When we pulled in , the property looked abandoned. The stairs leading to the lower parking lot looked unsafe . There was glass in the parking lot . The bathroom was not clean and the toilet kept clogging up . The mattress was comfortable, but every time one of us moved , it would squeak . Benton was cold and we had to wait for it to warm up . Not impressed at all .
Stayed 1 night in Apr 2025

10/10

I stayed at 3 different quality inns over a 10 day trip and they were all fantastic!

10/10

Professional and pleasant Hotel staff… quiet and clean room !
Stayed 5 nights in Oct 2024

8/10

Great value for money at 30 min from Niagara Falls State Park
Stayed 2 nights in Jul 2024

8/10

Good location and very clean.
Stayed 2 nights in Jun 2024

6/10

The hotel was clean, and pretty empty which was nice. The fridge in the room was a nice size. Staff was friendly and always present. The bathroom door of our room was a sliding door that would not close all the way which was unfortunate but not the end of the world. Didn’t explore breakfast but the lobby was quite small so I don’t imagine there was much. The area around is nothing fantastic, Lockport doesn’t have too much to do. Close ish proximity to Buffalo and Niagara Falls though.
Stayed 1 night in Jan 2025

8/10

Room was really nice and we had an excellent stay! My son lives very convenient to this hotel, so will definitely stay in it again in the future!
Stayed 3 nights in May 2024

8/10

Needs were very comfortable. The hotel was quiet.
Stayed 1 night in Aug 2024

10/10

Staff were very friendly and accommodating.
Stayed 1 night in Mar 2024

2/10

Unfortunately the hallways and the rooms smelled like cigarettes and must, stains on the toilets and tubs and bed sheets 10/10 wouldn’t recommend.
Stayed 1 night in Nov 2024

8/10

Good value...will stay again.
Stayed 5 nights in Mar 2023

4/10

Website makes it look so much nicer. Rundown.
Stayed 2 nights in Oct 2024

10/10

A great stay for a one day shopping visit. Very friendly and helpful staff, hotel is a bit on the older side but what is there is clean and well maintained. This is reflected in the price but for pace to stay we thought it was great for our purpose.
Stayed 1 night in Jun 2024

6/10

Like the staff very much--Sam and housekeeping. Breakfast lacking compared to other places we have stayed.
Stayed 2 nights in Aug 2024

6/10

Stay was good. But the hotel is outdated ,high rates for a hotel in a sleepy town
Stayed 1 night in Jun 2024

8/10

The room and service fine. No issues there. The breakfast options were few and they were out of some essentials such as orange juice
Stayed 1 night in Nov 2024

10/10

Kind staff. Enjoyed the stay
Stayed 1 night in Jun 2023

2/10

Very dirty hotel
Stayed 1 night in Jun 2024

8/10

friendly staff and great bang for your buck!
Stayed 1 night in Nov 2022

10/10

Quiet, well run, clean, good location
Stayed 3 nights in Sep 2022

6/10

Staff was nice. Hotel very out dated and could have been cleaner. Not worth the price
Stayed 1 night in Aug 2024

6/10

It’s close to many restaurants.
Stayed 1 night in May 2023

10/10

Comfortable bed, friendly service.
Stayed 1 night in Aug 2022

10/10

Very nice convenient and good price. The staff is so nice!!
Stayed 2 nights in Jun 2023