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Hotel Okura Niigata

4.0 star property
Boardwalk/promenade Niigata hotel in Chuo Ward with 6 restaurants

Photo gallery for Hotel Okura Niigata

Bar (on property)
Property amenity
Property amenity
View from room
In-room safe, desk, free WiFi, bed sheets
Overlooking the tranquil Bandai Bridge, Hotel Okura Niigata offers a luxurious escape. Savor breakfast at one of the 6 on-site restaurants, unwind with dry cleaning/laundry services, and explore nearby Honcho Chuo Ichiba. With free in-room WiFi and helpful staff, this upscale hotel provides comfort and connection.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry
  • Room service
The current price is AU$107
includes taxes & fees
21 Feb - 22 Feb

Room options

Available filters for rooms
Showing 35 of 35 rooms

View all photos for Economy Twin Room, Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Twin Room, Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Deep-soaking bath
Shower/bath combination
Bidet
Hairdryer
  • 23 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Economy Twin Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Deep-soaking bath
Shower/bath combination
Bidet
Hairdryer
  • 23 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Small Double Room, City View, Smoking

In-room safe, desk, free WiFi, bed sheets

Small Double Room, City View, Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Deep-soaking bath
Shower/bath combination
Bidet
Hairdryer
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Non Smoking, River View

Junior Suite, Non Smoking, River View

Junior Suite, Non Smoking, River View

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Deep-soaking bath
Shower/bath combination
Bidet
  • 36 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Deep-soaking bath
Shower/bath combination
Bidet
Hairdryer
  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Twin Room, Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room, Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Deep-soaking bath
Shower/bath combination
Bidet
Hairdryer
  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Economy Single Room, Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Single Room, Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Deep-soaking bath
Shower/bath combination
Bidet
Hairdryer
  • 15 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Single Room, 1 Large Single Bed, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Single Room, 1 Large Single Bed, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Deep-soaking bath
Shower/bath combination
Bidet
Hairdryer
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Single Room, 1 Large Single Bed, Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Single Room, 1 Large Single Bed, Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Deep-soaking bath
Shower/bath combination
Bidet
Hairdryer
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Economy Single Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Single Room, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Deep-soaking bath
Shower/bath combination
Bidet
Hairdryer
  • 15 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Twin Room, River View, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Twin Room, River View, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Deep-soaking bath
Shower/bath combination
Bidet
Hairdryer
  • 26 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Deep-soaking bath
Shower/bath combination
Bidet
Hairdryer
  • 32 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Corner Suite Room, River View, Non Smoking

Corner Suite Room, River View, Non Smoking

Corner Suite Room, River View, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Deep-soaking bath
Shower/bath combination
Bidet
  • 70 sq m
  • River view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Double Room, River View, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Deluxe Double Room, River View, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Deep-soaking bath
Shower/bath combination
Bidet
Hairdryer
  • 32 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Deep-soaking bath
Shower/bath combination
Bidet
Hairdryer
  • 26 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Small Double Room, City View, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Small Double Room, City View, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Deep-soaking bath
Shower/bath combination
Bidet
Hairdryer
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Standard Twin Room with Shinano River View

View from property

Standard Twin Room with Shinano River View

  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room with Shinano River View

In-room safe, desk, free WiFi, bed sheets

Standard Double Room with Shinano River View

  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room With Extrabed And River View-Non-Smoking

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Standard Single Room - Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Single Room - Smoking

  • Sleeps 1
  • 1 Double Bed

Deluxe Twin Room - Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Economy Twin Room - Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Single Beds

Junior Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room - Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Twin Room - Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Twin Room - Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Petite Double Room - Smoking

In-room safe, desk, free WiFi, bed sheets

Petite Double Room - Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room - Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Single Room - Non-Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Economy Single Room - Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Single Room - Non-Smoking

  • Sleeps 1
  • 1 Single Bed

Suite

  • Sleeps 2
  • 2 Single Beds

Petite Double Room - Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Single Room - Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Single Room - Smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room - Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room - Smoking

  • Sleeps 2
  • 2 Single Beds

Deluxe Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Single Beds

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room With Extra Bed-Smoking

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

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About the area

Map
53, Kawabata-cho 6-chome, Niigata, Niigata, 951-8053

What's nearby

  • Bandai Bridge - 4 min walk
  • Hakusan Park - 19 min walk
  • Niigata Prefectural Civic Centre - 2 min drive
  • Toki Messe - 2 min drive
  • Niigata City Performing Arts Center - 2 min drive

Getting around

  • Niigata Station - 9 min drive
  • Niigata (KIJ) - 17 min drive

Restaurants

  • ‪和食 や彦 - ‬1 min walk
  • ‪ブッフェレストランつばき - ‬1 min walk
  • ‪Parfum Doux - ‬2 min walk
  • ‪ビストロ椿 - ‬4 min walk
  • ‪燕三条イタリアン Bit - ‬3 min walk

About this property

Hotel Okura Niigata

Upscale hotel near Bandai Bridge
Located close to Honcho Chuo Ichiba and Befco Bakauke Observatory Room, Hotel Okura Niigata provides a coffee shop/cafe, a hair salon and dry cleaning/laundry services. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner and Chinese cuisine. In addition to a bar, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • Wedding services, meeting rooms and a vending machine
  • A banquet hall, luggage storage and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All 265 rooms offer comforts such as air conditioning, as well as perks such as free WiFi and safes.
Other amenities include:
  • Bathrooms with deep-soaking baths and bidets
  • 32-inch LCD TVs with digital channels
  • Mini fridges, electric kettles and heating

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,320 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,000 for adults and JPY 1,730 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Starlight
  • Toh-Ka-Lin
  • Tomizushi Zen
  • Tsubaki
  • Yahiko

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • On a river
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 3630.0 per night.
Cots (infant beds) are available for JPY 1210.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3000 for adults and from JPY 1730 for children
  • Self-parking fee: JPY 1320 per night
  • Crib (infant bed) fee: JPY 1210.0 per night
  • Rollaway bed fee: JPY 3630.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include window guards

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Hotel Okura Niigata
Okura Niigata
Hotel Okura Niigata Hotel
Hotel Okura Niigata Niigata
Hotel Okura Niigata Hotel Niigata

Frequently asked questions

Is Hotel Okura Niigata pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Okura Niigata?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel Okura Niigata on 21 Feb 2025 start from AU$107.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Okura Niigata?

Self-parking is available for JPY 1320 per night. Limited spots are available.

What time is check-in at Hotel Okura Niigata?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Hotel Okura Niigata?

Checkout is at 11:00 AM.

Where is Hotel Okura Niigata located?

Located in Chuo Ward, this hotel is within a 10-minute walk of Bandai Bridge and Honcho Chuo Ichiba. Niigata Prefecture Memorial Hall and Niigata City History Museum are also within 1 mi (2 km). Niigata Station is 21 minutes by foot.

Hotel Okura Niigata Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 363 out of 784 reviews
Rating 8 - Good. 289 out of 784 reviews
Rating 6 - Okay. 94 out of 784 reviews
Rating 4 - Poor. 27 out of 784 reviews
Rating 2 - Terrible. 11 out of 784 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Georges, longueville

Stayed 2 nights in Dec 2024

10/10 Excellent

Hunter

Stayed 1 night in Dec 2024

10/10 Excellent

KAYOKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

toshiya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Terry

Liked: Cleanliness
Good place
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテル都合でエコノミーから広いシングルルームへ変更となりました。館内室内共に上質感があり、スタッフの方々の対応も丁寧で、1泊でしたがとても快適に過ごすことができました。
Stayed 1 night in Nov 2024

10/10 Excellent

kano

Stayed 1 night in Oct 2024

10/10 Excellent

Violet

Liked: Staff & service, amenities, property conditions & facilities
From check in to check out staff was on point. Always a staff to take your luggage out of taxi and take it to your room, calling a taxi for you even directing you to the breakfast buffet. All staff in hotel was amazing.
Stayed 3 nights in Oct 2024

10/10 Excellent

Shinichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
古めの建物ですが、清潔で顧客への対応も優秀
建物そのものは年月を経ていますが、改修、清掃、顧客サービスはオークラ品質で秀逸です。富寿し　膳　さんはコスパも良く、美味しいです。リピしていますｗ。
Stayed 1 night in Oct 2024

10/10 Excellent

MASAAKI

Stayed 1 night in Oct 2024

10/10 Excellent

TOKUHARU

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

DAIZOH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

RIKAKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rental bicycle service was wonderful
Stayed 1 night in Sep 2024

8/10 Good

Shinji

Stayed 1 night in Sep 2024

8/10 Good

Katsumasa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

shane

Liked: Cleanliness, staff & service
Staff were great.
Stayed 2 nights in Sep 2024

10/10 Excellent

Maria

Stayed 3 nights in Sep 2024

10/10 Excellent

SHOJI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

MASAKAZU

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Masahiro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will be honest. My wife and I have never seen such a warm service mind and such high level hospitality staff compared to many 5 star hotels in the world. Of course, this hotel building is old. But our stay here was comfortable. This hotel is very memorable for our stay.
Stayed 4 nights in Aug 2024

10/10 Excellent

yoshiaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

YUTA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
大変良かったです。
自分へのご褒美として滞在しました。 ホテルの方の対応は「さすが！」と感心するぐらいに丁寧です。 朝食バイキングはメニューが豊富で、またお願いしたいと感じました。
Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous trip in Niigata
It was a great trip in Niigata, especially an employee who was always around the lobby. She helped to make our trip fabulous with her tips and greetings and helping us get taxis.
Stayed 4 nights in Aug 2024

8/10 Good

Yumiko

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
サービス良し◎
建物や設備はそれなりに年季を感じますが、他の方のレビューの通り、サービスがとても良かったと思います。 色々フレキシブルに対応して頂きました。 ベッドの寝心地もよかったです。 また、外国人従業員の方もいらっしゃるので、マルチ言語にも問題なく対応していただけそうです。
Stayed 1 night in Aug 2024

10/10 Excellent

Yumiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024