Skip to Main Content.
List your propertySupportTrips
Member discount illustration

Members save 10% or more on over 100,000 hotels worldwide when you’re signed in

Sign in
Learn about Expedia Rewards
Feedback

Hotel Cocoa

3.0 star property
Suburban hotel in Toyako with free parking

Choose dates to view prices

Photo gallery for Hotel Cocoa

Standard Twin Room, Non Smoking, Lake View
Reception
1 bedroom, premium bedding, in-room safe, individually decorated
Deluxe Villa | Terrace/patio
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Kitchen
  • Free WiFi
  • Parking included

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Standard Twin Room, Non Smoking, Lake View

Standard Twin Room, Non Smoking, Lake View

Standard Twin Room, Non Smoking, Lake View

10.0 out of 10
Exceptional
(13 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Kitchen
Fridge
  • 35 sq m
  • Lake view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Room

1 bedroom, premium bedding, in-room safe, individually decorated

Deluxe Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Kitchen
Fridge
  • 230 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 3 Twin Beds and 1 Queen Bed

Superior Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Kitchen
Fridge
  • 230 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 4 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Deluxe Villa

1 bedroom, premium bedding, in-room safe, individually decorated

Deluxe Villa

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Kitchen
Fridge
  • 230 sq m
  • 4 bedrooms
  • Ocean view
  • Sleeps 11
  • 2 Queen Beds and 7 Large Twin Beds

View all photos for Standard Double Room, Non Smoking, Lake View

Standard Double Room, Non Smoking, Lake View

Standard Double Room, Non Smoking, Lake View

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Kitchen
Fridge
  • 35 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Non Smoking, Lake View

Deluxe Twin Room, Non Smoking, Lake View

Deluxe Twin Room, Non Smoking, Lake View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Kitchen
Fridge
  • 49 sq m
  • Lake view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Comfort Double Room, Non Smoking, Lake View

Comfort Double Room, Non Smoking, Lake View

Comfort Double Room, Non Smoking, Lake View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Kitchen
Fridge
  • 27 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Renewal Deluxe Twin Room

1 bedroom, premium bedding, in-room safe, individually decorated

Renewal Deluxe Twin Room

  • Sleeps 2

View all photos for Renewal King Size Bedroom

1 bedroom, premium bedding, in-room safe, individually decorated

Renewal King Size Bedroom

  • Sleeps 2

View all photos for Standard Double Room

Miscellaneous

Standard Double Room

  • Sleeps 2

Standard Room

  • Sleeps 2

View all photos for New Twin Bed Room

1 bedroom, premium bedding, in-room safe, individually decorated

New Twin Bed Room

  • Sleeps 2

View all photos for New King Size Bedroom

Bathroom

New King Size Bedroom

  • Sleeps 2

View all photos for Lake View Comfort Double Room-Non Smoking

Bathroom

Lake View Comfort Double Room-Non Smoking

  • Sleeps 2

View all photos for Deluxe Villa

1 bedroom, premium bedding, in-room safe, individually decorated

Deluxe Villa

  • Sleeps 11

View all photos for Deluxe Family Room

1 bedroom, premium bedding, in-room safe, individually decorated

Deluxe Family Room

  • Sleeps 5

View all photos for Superior Family Room

1 bedroom, premium bedding, in-room safe, individually decorated

Superior Family Room

  • Sleeps 5
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located in Toyako, Hotel Cocoa is in the suburbs and in the mountains. Toyako Onsen and Toyako Hot Spring are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Toya and Showa-shinzan. Don't miss out on a visit to Rusutsu Resort.
Visit our Toyako travel guideOpens in a new window
Map
Tsukiura 102, Lake Toya, Toyako, Hokkaido, 049-5723

What's nearby

  • Lake Toya - 6 min drive - 4.4 km
  • Usuzanfunka Memorial Park - 10 min drive - 8.1 km
  • Toyako Hot Spring - 11 min drive - 9.4 km
  • Toyako Onsen - 14 min drive - 8.8 km
  • Rusutsu Resort - 33 min drive - 23.6 km

Getting around

  • Toya Station - 13 min drive
  • New Chitose Airport (CTS) - 100 min drive

Restaurants

  • ‪サイロ展望台 - ‬3 min drive
  • ‪レークヒル ファーム - ‬7 min walk
  • ‪わかさいも本舗 洞爺湖本店 (Wakassaimo) - ‬11 min drive
  • ‪とうや・水の駅 - ‬11 min drive
  • ‪風の音 - ‬12 min drive

About this property

Hotel Cocoa

Hotel remodelled in 2023 and located near Lake Toya
Located close to Toyako Hot Spring and Toyako Onsen, Hotel Cocoa provides a coffee shop/cafe. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • Free train station pick-up, coffee/tea in reception and a vending machine
Room features
All guest rooms are individually furnished, and feature comforts, such as premium bedding and separate sitting areas, in addition to perks, such as separate dining areas and bathrobes.
Extra conveniences in all rooms include:
  • Deep-soaking baths and toilets with electronic bidets
  • 55-inch LCD TVs with satellite channels
  • Wardrobes/cupboards, separate sitting areas and separate dining areas

Languages

Chinese (Mandarin), English, Filipino, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle from 10:00 AM to 5:00 PM
  • Train station shuttle on request
  • Free self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room refrigerator
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In the mountains

Accessibility

  • No lift
  • Thin carpet in public areas
  • Thin carpet in room

More

  • 1 building
  • 2 floors
  • Renovated entire property - January 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable/satellite channels

Food and drink

  • Cleaning supplies
  • Kitchen
  • Paper towels
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Safe
  • Separate sitting area
  • Shared accommodation
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transport to and from this property

Property is also known as

Hotel Cocoa Toyako
Hotel Cocoa
Cocoa Toyako
Hotel Cocoa Hotel
Hotel Cocoa Toyako
Hotel Cocoa Hotel Toyako

Frequently asked questions

Is Hotel Cocoa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Cocoa?

Self-parking is free at this property.

What time is check-in at Hotel Cocoa?

Check-in start time: 3 PM; check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Cocoa?

Checkout is at 10 AM.

Where is Hotel Cocoa located?

Situated in the mountains, this hotel is 1.4 mi (2.2 km) from Lake Toya, and within 6 mi (10 km) of Toyako Onsen and Toyako Hot Spring. Showa-shinzan and Showashinzan Ropeway are also within 12 mi (20 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Cocoa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 169 out of 340 reviews
Rating 8 - Good. 118 out of 340 reviews
Rating 6 - Okay. 37 out of 340 reviews
Rating 4 - Poor. 8 out of 340 reviews
Rating 2 - Terrible. 8 out of 340 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hoi Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are nice, quiet and spacious room, can see the fireworks from the room, superb.
Stayed 1 night in Jul 2025

8/10 Good

Chean Khoon

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The location is remote and only good if you have your own transport otherwise everything else is good.
Stayed 1 night in Jul 2025

8/10 Good

Elton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a overnight visit in Lake Toya. 10 mins by car to the downtown area but you will need your own car as it is a bit remote. Nice view of the lake as the hotel is located in the mid-mountain area.
Stayed 1 night in Jul 2025

10/10 Excellent

Gang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Aug 2025

10/10 Excellent

STUART

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful room at Hotel Cocoa - it was really spacious and had an incredible view overlooking Lake Toya. Although the hotel was having some renovation work done, this didn't affect us in any way and the stay was peaceful and quiet. It was fantastic to wake up and be able to see the whole of the lake - it was an instant weather forecast! There was a jacuzzi bath in the room too which was lovely after a day sightseeing. There is not a daily cleaning service but you do get clean towels every day and can ask for anything else that you need. Parking was right outside the hotel entrance. The location is fantastic but you do need a car to really benefit from staying here as it is a ten minute drive into town.
Stayed 5 nights in Jul 2025

10/10 Excellent

Lapatrada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Good price.
Stayed 1 night in Feb 2025

6/10 Okay

Ow Eu Gene

Was undergoing Renos. Vending machine was not working considering its distance from town centre.
Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel! Very small and felt like you were out in the country side. The view was unbeatable. Room was very big and spacious, as well as bathroom. Not much around so either come prepared with food to heat up or be prepared to drive a bit to town. All in all one of my favorite places I stayed my whole trip.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
There is a great experience,good view and good location
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality of room, it is located on the hill with good view from room. Good for self-driving trip
Stayed 1 night in Feb 2024

10/10 Excellent

Hui Hong

Very fresh, clean and modern Hotel. 3-4 minutes drive distance to the silo Observatory. Onsite free parking. Great place to stay for road trip traveler.
Stayed 1 night in May 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property with lake Toya on one side and Yoteii mountain on the other. The rooms are the largest we have seen in Japan with a beautiful sitting area and large bathroom with a huge tub both overlooking Lake Toya! This made for excellent firework viewing from the room for the local festival. They also had a nice common area in the hotel with some tables, coffee, tea and hot water to use. The location was convenient to drive to Toyaka Onsen town for food, but also to Rusutsu for skiing.
Stayed 4 nights in Feb 2025

6/10 Okay

Dandy

Liked: Cleanliness
Travelers without cars can only eat instant noodles for dinner
Stayed 1 night in Sep 2024

10/10 Excellent

Athanasios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome experience.

Amazing hotel and super spacious room even for western standards. Its location is a bit remote but that's what it makes it majestic!
Stayed 1 night in Feb 2024

10/10 Excellent

APIRAT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lake view is wonderful from the hotel. The room is large, design is very good especially the bathroom. The hugeflower field is near by the window. If I go to this area, I will choose to stay at this hotel again.
Stayed 1 night in May 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing morning view of the lake

Great view and comfortable hotel. Limited restaurant options. Some places require reservations. But the hotel staff is very helpful.
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely small hotel with a fantastic view of Lake T

Hotel Cocoa is newly renovated and comfortable. It is a small hotel situated on a hilltop, so if one is not driving, then it's rather far from Toyoka town and the only eatery is a cafe 10 mins walk away. However, the view of Lake Toya is breathless and the rooms are spacious and comfortable. On site parking is free
Stayed 1 night in Oct 2023

6/10 Okay

Chayakrit

Liked: Amenities, property conditions & facilities
I went there for my friend’s wedding. Before I arrived Japan, I tried to contact the hotel for picking me up. The only way to reach them is by phone call. This hotel is far from a train station. I need to get the taxi to get to the hotel. There is no free shuttle on weekends. And if you need a free shuttle to drop you at the train station after checkout , you need to book it in advance.
Stayed 2 nights in Mar 2025

10/10 Excellent

Yihua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay near by Toya

Staff were very nice and always offered support. The room was also great. We could see the lake just outside of the room. Restroom are without curtain, I think that can be improved.
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Liked: Room comfort
Poor front desk service, always in long face :( which is not common in Japan
Stayed 2 nights in Oct 2024

10/10 Excellent

Sung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, roomy, amenities, hospitality, with nice Toya lake view….stayed there for 4 days and couldn’t believe we found this hotel at this room rate. Only thing didn’t like about this hotel was “no elevator “ For young people it will be no problem, but for elders and handicapped people, it’s not easy to go upstairs with luggage.
Stayed 3 nights in Oct 2023

8/10 Good

Kok Chin

Liked: Cleanliness, staff & service, property conditions & facilities
If you like quiet surrounding, this is for you. Very quiet surrounding far away from Toyako town centre, about 9km or 10mins drive along no street lamp road at night. But room is spacious, smells nice and great room facilities like bath tub, bath robe , usb outlet. Food vending machine is located outside the building. Reception sells cup noodles. The window facing lake Toya. The hotel located slight elevated thus u can see lake Toya at a nice angle! Catch sunrise from the lake directly from ur hotel room! Level one room is best cos u can walk out from the window although is not encourage . However only one pillow is provided which is very thin and the second pillow is like a sofa pillow…. I won’t touch that cos there’s no changing of pillow case…
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Beautiful hotel but poor service.

Room is beautiful with magnificent view. However, Reception staff is not helpful or even welcoming. Requested him to switch on the air conditioning in the lounge when we wanted to eat our dinner there with friends staying in different rooms. He agreed but did not appear at all. No smile or greeting when met him at the Reception the next morning. The cleaning staff was much more courteous and cheerful. It’s a shame for such a beautiful hotel to have such a bad service staff.
Stayed 1 night in Jul 2024

10/10 Excellent

ISHIDA

Liked: Cleanliness, staff & service, property conditions & facilities
前回宿泊した時は早朝出発の為ゆっくり出来ませんでしたが、今回はゆっくりと景色を見ながらのんびり出来ました。 窓から見える景色は日本にいるとは思えない、 最高の景色でした。
Stayed 1 night in Jul 2025

6/10 Okay

Jun

Liked: Amenities
部屋は綺麗で広くて快適でした。ユニークなバスルームも良い感じ。 ただフロントスタッフのアジア系の若い女性が不慣れな感じでチェックインに時間がかかりました。
Stayed 1 night in Jul 2025