M Hotel

3.0 star property
Hotel with free local shuttle, a short walk to Niseko Mountain Resort Grand Hirafu

Photo gallery for M Hotel

Lobby
Lobby sitting area
Suite, Non Smoking
Suite, Non Smoking
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Laundry
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

Single Room

Highlights

Air conditioning
Full-sized fridge/freezer
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
Satellite channels
  • Sleeps 1
  • 1 Single Bed

Suite, Non Smoking

Highlights

Separate sitting area
Air conditioning
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Microwave
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, Non Smoking

Highlights

Air conditioning
Full-sized fridge/freezer
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
Satellite channels
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

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About the area

Map
170-145 Aza Yamada, Kutchan, Hokkaido, 044-0081

What's nearby

  • Niseko Mountain Resort Grand Hirafu - 2 min walk - 0.3 km
  • Annupuri - 10 min drive - 7.9 km
  • Niseko Annupuri Gondola - 12 min drive - 10.5 km
  • Niseko Annupuri International Ski Area - 15 min drive - 12.2 km
  • Niseko Hanazono Resort - 20 min drive - 7.1 km

Getting around

  • Kutchan Station - 8 min drive
  • New Chitose Airport (CTS) - 117 min drive

Restaurants

  • ‪Wild Bill's - ‬3 min walk
  • ‪The Barn - ‬1 min walk
  • ‪Shiki Niseko Lobby Lounge - ‬1 min walk
  • ‪Musu - ‬2 min walk
  • ‪蟹鮨加藤 ニセコ店 - ‬4 min walk

About this property

M Hotel

Hotel near Niseko Mountain Resort Grand Hirafu
M Hotel provides laundry facilities and more. Stay connected with free in-room WiFi.
Other perks include:
  • A free local area shuttle, self-parking (surcharge) and luggage storage
  • A front desk safe, concierge services and a lift
  • A vending machine
Room features
All guest rooms at M Hotel include comforts, such as air conditioning, in addition to
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Full-sized fridge/freezers, microwaves and coffee/tea makers

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free area shuttle
  • Area shuttle
  • Ski shuttle nearby
  • Parking on site (JPY 1,500 per day)

Things to do

  • Ski storage

Family friendly

  • Free area shuttle
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (limited availability)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: JPY 35000 per vehicle (one way)
  • Self-parking fee: JPY 1500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

M Hotel Kutchan
M Kutchan
M Hotel Hotel
M Hotel Kutchan
M Hotel Hotel Kutchan

Frequently asked questions

Is M Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at M Hotel?

Self-parking is available for JPY 1500 per day.

What time is check-in at M Hotel?

Check-in begins at 3 PM.

What time is check-out at M Hotel?

Checkout is at 10 AM.

Does M Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of JPY 35000 per vehicle applies.

Where is M Hotel located?

Situated in Kutchan, this hotel is within 1 mi (2 km) of Niseko-Shakotan-Otarukaigan Quasi-National Park and Niseko Mountain Resort Grand Hirafu. Annupuri and Noasc are also within 3 miles (5 km).

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M Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 27 out of 49 reviews
Rating 8 - Good. 13 out of 49 reviews
Rating 6 - Okay. 7 out of 49 reviews
Rating 4 - Poor. 1 out of 49 reviews
Rating 2 - Terrible. 1 out of 49 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Naronksak

Good location
Stayed 2 nights in Jan 2025

10/10 Excellent

marcos

👍
Stayed 5 nights in Mar 2025

10/10 Excellent

Jack

Helpful to pick up and drop offs
Stayed 10 nights in Feb 2024

8/10 Good

Ziv

Nice basic hotel, friendly staff
Great location, lots of bars and restaurants, close to the bus. The hotel is very basic which was fine for the price we paid. Nice simple worm breakfast that never changes. Staff are all foreigners very friendly and knowledgeable. On the first day we had many questions and Jess was very patient and helpful with a big smile.
Stayed 5 nights in Feb 2024

10/10 Excellent

Shin Fung

The Green Line of the Hirafu Shuttle Bus stops right outside the Hotel, and makes for an extremely convenient way to travel to the Hirafu Mountain Centre with all your ski equipment in tow. A 5-10mins level ground walk to Aya Niseko ski resort provides another choice for skiing. Breakfast is from 715-915am, with enough items to select for 2-3 days.
Stayed 3 nights in Jan 2024

6/10 Okay

Juver

Over-priced
Don't expect too much! Most of the staff are under working holiday visa
Stayed 2 nights in Jan 2024

4/10 Poor

Mark

Liked: Cleanliness, staff & service
Room was dirty with hair and dust under beds. Limited towel and bedding service. No milk or tea bags in room. Staff were unfriendly and unhelpful. Cooked breakfast everyday was cold and staff paid no attention to refilling coffee or replenishing food that had run out. Would not recommend
Stayed 11 nights in Jan 2024

6/10 Okay

Miguel

Stayed 2 nights in Feb 2024

6/10 Okay

KA CHUN

Stayed 7 nights in Jan 2024

10/10 Excellent

Verified traveller

5/5 stay
My stay at the M hotel was amazing! It’s so convenient and close to the town. They will pick you up and drop you off at the welcome center so that you don’t have to walk with all of your luggage. They also have free breakfast!
Stayed 4 nights in Feb 2020

10/10 Excellent

Traci

Great hotel in convenient location. The Hirafu shuttle, which takes you up to the gondola, stops right down the street from this hotel. The breakfast is pretty great considering that it’s free with your stay. The hotel staff seems entirely from Australia, so they all speak English.
Stayed 4 nights in Feb 2020

10/10 Excellent

Chris

Niseko Stay
Loved our room - spacious by Japanese standards. Excellent location to the slopes and food options. Service very good.
Stayed 5 nights in Feb 2020

8/10 Good

Verified traveller

Good location, v clean, comfortable, v helpful staff. Only issue I had was the hot water supply in the shower was a little unstable
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Stayed 8 nights in Jan 2020

2/10 Terrible

john

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
'M'hotel where 'M' stands for mediocre.
Without fear of contradiction i can categorically state that this hotel plumbs new depths in terms of customer service. The hotel's glossy promotional material fails to mention the fact that housekeeping services are only available every 3 days, moreover, the bathroom amenities normally found is Japanese hotels were conspicuously absent. On arrival at the hotel on Friday 3rd January I was asked to allow my debit card to be photocopied, when i questioned this I was informed that it is the hotel's policy to cover against damage or loss from the room. On Monday morning 6th January and prior to checking out of the hotel I received a notification from my bank in Singapore that some low-life in Australia had used my debit card details to make a purchase via Paypal, coincidence? When I raised the issue with the Australian receptionist he became quite agitated and defensive, you can draw your own conclusions.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Amenities, property conditions & facilities
Pillows and bed were uncomfortable for $400/night in a small room like this. Hardly any amenities given as compared to a japanese hotel.
Stayed 5 nights in Dec 2019

10/10 Excellent

Kenneth

Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Staff was very friendly. Breakfast was great with okay variety of menu etc. We had rented out skies, boots and poles and on the last day we were able to just leave the rental goods to the hotel securely and just leave the hotel as the staff managed to handle the return when a guy from the rental company picked up those goods.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

good location. Not too far From food and mini mart. Definitely maybe five minutes walk to rental shop
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Very pleasant stay. Staff were very friendly and helpful especially Stella. Daily breakfast was sufficient to fuel up for the ski slopes! Nice and queit in the heart if Hirafu... short 10-12 min walk to Grabd Hirafu
Stayed 6 nights in Feb 2019