See all properties

The St. Regis Aruba Resort

4.5 star property
Luxury hotel on the beach, with 5 outdoor pools

Photo gallery for The St. Regis Aruba Resort

Relax by the infinity pool overlooking the ocean and boats.
Relax in our spacious lobby, surrounded by lush greenery and comfortable seating areas.
Enjoy a tranquil dining experience with a variety of food options and serene views.
Enjoy the ocean view from this spacious balcony with a sofa, armchairs, and a table.
5 outdoor pools

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Breakfast available
  • Bar
  • Pool
  • Room service
  • Parking included
The current price is AU$1,440
includes taxes & fees
24 July - 25 July

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Suite, 1 Bedroom, Non Smoking, Oceanfront

Suite, 1 Bedroom, Non Smoking, Oceanfront | Living room

Suite, 1 Bedroom, Non Smoking, Oceanfront

Highlights

Air conditioning
Separate bedroom
Premium bedding
Bathrobes
Hairdryer
Separate bath and shower
Free bottled water
Espresso maker
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Non Smoking, Ocean View

Superior Room, 2 Queen Beds, Non Smoking, Ocean View

Superior Room, 2 Queen Beds, Non Smoking, Ocean View

Highlights

Air conditioning
Separate bedroom
Premium bedding
Bathrobes
Hairdryer
Separate bath and shower
Free bottled water
Espresso maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Non Smoking, Pool View

View from room

Superior Room, 2 Queen Beds, Non Smoking, Pool View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Separate bedroom
Premium bedding
Private bathroom
Separate bath and shower
Hairdryer
Bathrobes
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Balcony (Oceanfront)

1 bedroom, premium bedding, in-room safe, free WiFi

Deluxe Room, 2 Queen Beds, Non Smoking, Balcony (Oceanfront)

Highlights

Air conditioning
Separate bedroom
Premium bedding
Private bathroom
Separate bath and shower
Hairdryer
Bathrobes
Free bottled water
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View (Balcony)

1 bedroom, premium bedding, in-room safe, free WiFi

Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Air conditioning
Separate bedroom
Premium bedding
Private bathroom
Separate bath and shower
Hairdryer
Bathrobes
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

1 bedroom, premium bedding, in-room safe, free WiFi

Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Air conditioning
Separate bedroom
Premium bedding
Private bathroom
Separate bath and shower
Hairdryer
Bathrobes
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 3 Bedrooms, Non Smoking, Terrace (Oceanfront)

Living room

Grand Suite, 3 Bedrooms, Non Smoking, Terrace (Oceanfront)

Highlights

Air conditioning
Separate bedroom
Premium bedding
Private bathroom
Separate bath and shower
Hairdryer
Bathrobes
Free bottled water
  • Ocean view
  • Sleeps 6
  • 3 Double Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking, Balcony (Oceanfront)

Junior Suite, 1 King Bed, Non Smoking, Balcony (Oceanfront)

Junior Suite, 1 King Bed, Non Smoking, Balcony (Oceanfront)

Highlights

Balcony
Air conditioning
Separate bedroom
Premium bedding
Private bathroom
Separate bath and shower
Hairdryer
Bathrobes
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Pool View

1 bedroom, premium bedding, in-room safe, free WiFi

Superior Room, 1 King Bed, Non Smoking, Pool View

Highlights

Balcony
Air conditioning
Separate bedroom
Premium bedding
Private bathroom
Separate bath and shower
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 2 Bedrooms, Non Smoking, Terrace (Oceanfront)

Living room

Grand Suite, 2 Bedrooms, Non Smoking, Terrace (Oceanfront)

Highlights

Air conditioning
Separate bedroom
Premium bedding
Private bathroom
Separate bath and shower
Hairdryer
Bathrobes
Free bottled water
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking, Oceanfront

Executive Suite, 1 Bedroom, Non Smoking, Oceanfront | Living room

Executive Suite, 1 Bedroom, Non Smoking, Oceanfront

Highlights

Balcony
Air conditioning
Separate bedroom
Premium bedding
Private bathroom
Separate bath and shower
Hairdryer
Bathrobes
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Balcony (Oceanfront)

Deluxe Room, 1 King Bed, Non Smoking, Balcony (Oceanfront)

Deluxe Room, 1 King Bed, Non Smoking, Balcony (Oceanfront)

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony
Air conditioning
Separate bedroom
Premium bedding
Private bathroom
Separate bath and shower
Hairdryer
Bathrobes
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Oceanfront

Living room

Suite, 1 Bedroom, Non Smoking, Oceanfront

Highlights

Balcony
Air conditioning
Separate bedroom
Premium bedding
Private bathroom
Separate bath and shower
Hairdryer
Bathrobes
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Partial Ocean View (Balcony)

1 bedroom, premium bedding, in-room safe, free WiFi

Deluxe Room, 1 King Bed, Non Smoking, Partial Ocean View (Balcony)

Highlights

Balcony
Air conditioning
Separate bedroom
Premium bedding
Private bathroom
Separate bath and shower
Hairdryer
Bathrobes
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Partial Ocean View (Balcony)

1 bedroom, premium bedding, in-room safe, free WiFi

Deluxe Room, 2 Queen Beds, Non Smoking, Partial Ocean View (Balcony)

Highlights

Balcony
Air conditioning
Separate bedroom
Premium bedding
Private bathroom
Separate bath and shower
Hairdryer
Bathrobes
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 Bedroom, Non Smoking

Presidential Suite, 1 Bedroom, Non Smoking | Living room

Presidential Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Separate bedroom
Premium bedding
Private bathroom
Separate bath and shower
Hairdryer
Bathrobes
Free bottled water
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking

Presidential Suite, 1 Bedroom, Non Smoking | Living room

Presidential Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Separate bedroom
Premium bedding
Private bathroom
Separate bath and shower
Hairdryer
Bathrobes
Free bottled water
  • Ocean view
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Relax by the pool surrounded by palm trees and lounge chairs.

Marriott's Aruba Surf Club

Palm Beach
  • Pool
  • Hot tub
  • Spa
  • Kids pool
8.6 out of 10, Excellent, 264 reviews
The price is AU$1,132
includes taxes & fees
15 July - 16 July
Marriott's Aruba Surf Club
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
J.E Irausquin Blvd #75-E., Noord

What's nearby

  • Palm Beach - 3 min walk - 0.3 km
  • Hyatt Regency Casino - 14 min walk - 1.2 km
  • Eagle Beach - 17 min walk - 1.5 km
  • Stellaris Casino - 3 min drive - 3.3 km
  • Divi Golf and Beach Resort - 4 min drive - 4.2 km

Getting around

  • Oranjestad (AUA-Queen Beatrix Intl.) - 16 min drive

Restaurants

  • ‪Papillon Restaurant - Aruba - ‬11 min walk
  • ‪Bugaloe Beach Bar & Grill - ‬7 min walk
  • ‪Gianni's Ristorante - ‬11 min walk
  • ‪Mambo Jambo - ‬12 min walk
  • ‪Caya Restaurant - ‬13 min walk

About this property

The St. Regis Aruba Resort

Luxury hotel near Eagle Beach
Near Hyatt Regency Casino, The St. Regis Aruba Resort provides a poolside bar, a rooftop terrace and a coffee shop/cafe. This hotel is a great place to bask in the sun with a white sand beach, beachfront dining and beach cabanas. Treat yourself to a massage at the on-site spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Asian cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and dry cleaning/laundry services.
Other perks at this hotel include:
  • 5 outdoor pools
  • Free self-parking and valet parking
  • Full breakfast (surcharge), a children's club (surcharge) and coffee/tea in reception
  • A lift, concierge services and luggage storage
Room features
All 252 rooms have comforts, such as premium bedding and laptop-compatible safes, in addition to thoughtful touches, such as air conditioning and bathrobes.
More conveniences in all rooms include:
  • Separate baths/showers, children's dressing gowns and hairdryers
  • Daily housekeeping and phones

Languages

English, Spanish

Similar properties

Relax in the spacious lobby with ocean views, a central bar, and modern design.

The Ritz-Carlton, Aruba

  • Pool
  • Spa
  • Pet-friendly
  • Kids pool
9.4 out of 10, Exceptional, 1,009 reviews
The price is AU$1,457
includes taxes & fees
24 July - 25 July
The Ritz-Carlton, Aruba

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 65 per person
  • 3 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Akira Back
  • Eskama
  • Grano
  • Nuba
  • St. Regis Bar

Things to do

  • 24-hour gym
  • 5 outdoor pools
  • Children's club
  • Evening entertainment
  • Full-service spa
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Children's club (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • In a nature reserve
  • On the beach
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (109 centimetre wide door)
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Ballroom
  • Built in 2024
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Children's robes
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 250, per accommodation, per day, plus a one-off cleaning fee of USD 300 and a deposit of USD 250 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 101.25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately USD 65 per person
  • Pet deposit: USD 250 per day
  • Pet fee: USD 250 per accommodation, per day plus a one-off USD 300 cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Guests under 18 years old are not allowed in the spa

National rating

This property does not have a Aruba Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

The St Regis Aruba Noord
The St. Regis Aruba Resort Hotel
The St. Regis Aruba Resort Noord
The St. Regis Aruba Resort Hotel Noord

Frequently asked questions

Does The St. Regis Aruba Resort have a pool?

Yes, this property has 5 outdoor pools.

How much does it cost to stay at The St. Regis Aruba Resort?

As of 14 July 2025, prices found for a 1-night stay for 2 adults at The St. Regis Aruba Resort on 24 July 2025 start from AU$1,286.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The St. Regis Aruba Resort pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of USD 250 per day and a fee of USD 250 per accommodation, per day. A cleaning fee of USD 300 also applies. Service animals are exempt from fees.

How much is parking at The St. Regis Aruba Resort?

Self-parking and valet parking are free at this property.

What time is check-in at The St. Regis Aruba Resort?

Check-in begins at 4:00 PM. Late check-in is available during limited hours.

What time is check-out at The St. Regis Aruba Resort?

Checkout is at 11:00 AM.

Where is The St. Regis Aruba Resort located?

Nestled on the beach, this Palm Beach hotel is within a 5-minute walk of Butterfly Farm and Palm Beach. Eagle Beach and Hyatt Regency Casino are also within 1 mile (2 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

The St. Regis Aruba Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 34 out of 43 reviews
Rating 8 - Good. 4 out of 43 reviews
Rating 6 - Okay. 4 out of 43 reviews
Rating 4 - Poor. 1 out of 43 reviews
Rating 2 - Terrible. 0 out of 43 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, superb beach, very nice & helpful staff.
Stayed 7 nights in May 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel with excellent staff !
Stayed 4 nights in May 2025

10/10 Excellent

Nigina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and service!
Stayed 4 nights in May 2025

10/10 Excellent

Eugenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and property.
Stayed 3 nights in Feb 2025

10/10 Excellent

Shinella

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful property! They set the bar high.
Stayed 6 nights in Jun 2025

8/10 Good

Athina

Liked: Cleanliness, amenities
Staff is nice and friendly. Unfortunately, Not a 5 star experience that you would expect from a St. Regis.
Stayed 4 nights in Jun 2025

10/10 Excellent

Hysen

Liked: Amenities
Everything was absolutely perfect — from the service and atmosphere to the food, cleanliness, and even the supply of essentials. Every detail was thoughtfully taken care of. Truly exceptional!
Stayed 6 nights in May 2025

10/10 Excellent

Tamara

Wonderful week in Aruba at the St Regis! Customer service was over the top! Friendly helpful employees every day! Always a friendly smile.
Stayed 6 nights in May 2025

10/10 Excellent

RAMESH

Liked: Cleanliness, amenities, property conditions & facilities
Good clean new
Stayed 3 nights in Apr 2025

6/10 Okay

afshin

Liked: Cleanliness, amenities, property conditions & facilities
Not as great as I was hoping considering the cost
Stayed 7 nights in Jun 2025

10/10 Excellent

Natella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing weekend at the st Regis Aruba resort. The staff was so kind and the service was amazing. It’s sitatued on the most beautiful part of the Aruba beach. Highly recommend 10/10
Stayed 4 nights in May 2025

8/10 Good

Joachim

Liked: Cleanliness, staff & service, property conditions & facilities
Too windy in the pool area however,
Stayed 5 nights in Apr 2025

10/10 Excellent

Gena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and incredible views but food/drinks were extremely over priced. The staff were all wonderful and warm but there is an element of training needed to get it to the level worthy of the price you pay. It was still a wonderful time and my daughter and I really enjoyed Aruba.
Stayed 4 nights in Apr 2025

10/10 Excellent

mark

Liked: Amenities, property conditions & facilities
T
Stayed 7 nights in Apr 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was one of the best we’ve ever had. From the beginning to end, the top of the line facilities, rooms, amenities were flawless as well as the staff. Everything was kept in pristine condition!!! We checked in on our first day with Nicole, and she made us feel so welcome from the start with her bright and hospitable smile! Justin who was by the pool was also awesome!! Everyday he was kind enough to ensure that we had seats by the beach and always was ready to greet each guest with kindness. Shantal who took care of us at the beach and catered to each need. Severino who was bartending in the lobby also amazing!! He was hilarious. Made us laugh and smile. Sorry to any names that weren’t mentioned but that made our stay super memorable. Don’t waste your time looking elsewhere for a stay. This is the place to go and you won’t regret it ❤️❤️❤️❤️❤️❤️
Stayed 4 nights in Jun 2025

10/10 Excellent

Zeljko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first trip to Aruba was made truly unforgettable thanks to the St. Regis. The property is stunning — beautifully maintained with multiple pools, beach access, and a sense of luxury and comfort throughout. Our room was spotless, with plush bedding and stylish furnishings. The spacious balcony was a highlight — perfect for morning coffee with a view. It would’ve been a great bonus to have power outlets out there for charging devices while enjoying the breeze. Service was phenomenal from start to finish. Staff went out of their way to make us feel welcome. Huge thanks to **Joe and Eric** at the beach and pool for their friendly, fast service, and to **Nicole** for a seamless and personalized check-in. The **Wi-Fi was excellent** across the entire resort — including the beach — which made staying connected effortless. The only small drawback was some noise from the neighboring Riu hotel, but it didn’t take away from the overall experience. Don’t let any negative reviews deter you — we absolutely loved it here and can’t wait to return!
View from the 6th floor balcony
View from the hot tub
Stayed 7 nights in Jun 2025

6/10 Okay

Alana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the employees were incredibly nice. All the people whom we encountered were incredibly friendly and helpful. Concierge made all dinner reservations a breeze as well. The only thing I might say is the service in terms of on property dining is a bit slow. However, I do understand the property is fairly new and they may still be adjusting. Aside from that beautiful, clean, and safe resort. Very relaxed and walking distance to restaurants nearby (about 5-10 minute walk).
Stayed 4 nights in Mar 2025

4/10 Poor

barak

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed at ST. Regis Aruba in March 24 the good is the hotel is beautiful and the room was amazing, now the bad service is terrible not enough staff at all, beach waiters don’t start till 11, to get set up on the beach u have to chase them, No cushions on chairs. wanted to order salad but they ran out of vegetables,they only give you bottled water when you check in, each person dose 10 different things ( hotel shouldn’t be open till it’s ready ) felt like I was at a 2 Star hotel
Stayed 3 nights in Mar 2025

6/10 Okay

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Let me start by saying I never leave such a long review. Pros-the hotel and rooms are very luxurious great views,beds and linens are amazing plenty of towels and plenty of closet space they even have a butler service that can bring you whatever you need. We had coffee brought to our room every morning complimentary. Cons- The hotel is right next to the Rui and it’s very very loud you hear all the Caribbean music and games so if you’re looking for someplace quiet this isn’t the place. They have 3 pools in which they state 2 are adult pools but kids were in them. Not a very big beach front at all. Rooftop restaurant has an amazing view two drinks were $52.00 and the portions of food very small. We are far from cheap but boy do they crack you over the head. We are used to staying at the Hyatt and we go to Aruba at least twice a year we wanted to try this hotel because it was new and it’s supposed to be a great hotel. It was a lot further from all the restaurants you needed to take a cab everywhere at night. Not sure we would stay there again. Lastly beware of their resort daily fee of $90.00 that they don’t tell you about until checking out.
Stayed 5 nights in May 2025

6/10 Okay

erica

Liked: Cleanliness, amenities, property conditions & facilities
Grounds were beautiful what I would expect from a St.Regis property..What we didn't like is the lack of communication and support from concierge.The rooftop restaurant the bartenders were exceptional,We had stopped in the first night for a sunset cocktail and was so thrilled with the atmosphere we decided to make a reservation there and cancel at a different location and we specifically asked the hostess if we could sit outside she said of course.We arrive for dinner and she puts us at a table inside! When I asked why is she seating us inside after we were told specifically had the conversation about eating outside she responded that's for larger groups! We were a party of 6 and there was plenty of empty tables out there..Very disappointed in both her ability to understand that we canceled another place because we were told we could eat outside that night.i honestly couldn't believe this was a St.Regis establishment
Stayed 4 nights in Mar 2025

10/10 Excellent

Lisi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Angel

Stayed 6 nights in Jun 2025

10/10 Excellent

Mary

Stayed 3 nights in Jun 2025

10/10 Excellent

Charles

Stayed 4 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2025