Spa Hotels & Resorts in Northwest Missouri from AU$140

"We checked in and went up to our room and noticed room was warm. We turned the AC down in the room and went to bed. We got warm through the night and I’d end up opening a window. My Husband went down with the front desk following morning and they ended up telling him that the AC was out. That was not told to us upon check-in. They told us we could open up a window and that would cool the room off. Remind you, we are in downtown Kansas City, where there are sirens, loud noises, etc. The first day our room was not cleaned and of course we came back and requested housekeeping. It took three days to get our room cleaned. All of this to say the communication amongst the hotel staff was extremely poor."

"Really helpful staff and clean room. Wish they had free breakfast as it was a little pricey to purchase. Pool closed 2 days our sty for cleaning, but they offered my kids snacks for the hasstle. "

"Some of the staff at the front desk could be a bit more friendly. "

"No maid service for 4 days. Why? Not my idea of a clean hotel room. Biggest hair on bathroom floor, stuff in shower. "