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Ceylon Tea Trails - Relais and Chateaux

5.0 star property
All-inclusive hotel with 5 outdoor pools and spa services
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ceylon Tea Trails - Relais and Chateaux

Land view from property
View from property
Gazebo
Luxury Room
Aerial view

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • All-inclusive
    All-inclusive
  • Spa
    Spa
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Master Suite

Master Suite

Master Suite

Highlights

Balcony
Separate sitting area
Free rollaway/extra beds
Free cots/infant beds
Blackout curtains
Separate bedroom
Premium bedding
Bidet
  • 62 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

Highlights

Free rollaway/extra beds
Free cots/infant beds
Premium bedding
Blackout curtains
Bidet
Deep-soaking bath
Private bathroom
Shower/bath combination
  • 30.9 sq m
  • Hill view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Garden Suite

Garden Suite

Garden Suite

Highlights

Patio
Free rollaway/extra beds
Free cots/infant beds
Blackout curtains
Separate bedroom
Premium bedding
Bidet
Deep-soaking bath
  • 45 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Owner's Cottage

Owner's Cottage

Owner's Cottage

Highlights

Furnished patio
Separate sitting area
Free rollaway/extra beds
Free cots/infant beds
Premium bedding
Blackout curtains
Bidet
Deep-soaking bath
  • Hill view
  • Sleeps 4
  • 1 King Bed

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About the area

Map
Dunkeld Estate, Norwood, Central Province, 00100

What's nearby

  • Castlereagh Reservoir - 4 min drive - 2.8 km
  • Laxapana Falls - 28 min drive - 26.4 km
  • Horton Plains National Park - 46 min drive - 30.6 km
  • Lake Gregory - 52 min drive - 51.0 km
  • Ramboda Falls - 87 min drive - 73.8 km

Restaurants

  • ‪Hill cool restaurant - ‬18 min drive
  • ‪The Restaurant - ‬13 min drive
  • ‪Railway Lodge - ‬13 min drive
  • ‪Priyagani Restaurant - ‬13 min drive
  • ‪Daddy's cafe - ‬23 min drive

About this property

Ceylon Tea Trails - Relais and Chateaux

Luxury all-inclusive hotel in the mountains
Consider a stay at Ceylon Tea Trails - Relais and Chateaux and take advantage of a terrace, a garden and a library. Adventurous travellers may like the hiking/biking trails and boating at this hotel. In addition to dry cleaning/laundry services and a fireplace in reception, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 5 outdoor pools
  • Free self-parking
  • Bike hire, an outdoor tennis court and concierge services
  • Barbecues, free newspapers and luggage storage
Room features
All guest rooms at Ceylon Tea Trails - Relais and Chateaux include comforts, such as premium bedding, as well as amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with deep-soaking baths and bidets
  • Recycling, free infant beds and daily housekeeping

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals and snacks included
24-hour room service

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Couples/private dining
  • Private picnics

Family friendly

  • 5 outdoor pools
  • Free cot
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • IPod dock

Food and drink

  • Free bottled water

More

  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
This is a designated quarantine hotel. The property can only accept bookings from travellers who are required to quarantine (i.e. international travellers). You may be asked to provide evidence of this on arrival.
This is a certified Sri Lanka Tourism Level 1 property. Sri Lanka Tourism Level 1 is a health and safety certification issued by the Sri Lanka Tourism Development Authority.

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Ceylon Tea Trails Hotel Hatton
Ceylon Tea Trails Hotel
Ceylon Tea Trails Hatton
Ceylon Tea Trails
Ceylon Tea Trails Sri Lanka/Hatton
Ceylon Tea Trails Resort Ambagamuwa
Ceylon Tea Trails All Inclusive Resort Ambagamuwa
Ceylon Tea Trails All Inclusive Ambagamuwa
Ceylon Tea Trails All Inclusive
Resort Ceylon Tea Trails - All Inclusive Ambagamuwa
Ambagamuwa Ceylon Tea Trails - All Inclusive Resort
Ceylon Tea Trails - All Inclusive Ambagamuwa
Ceylon Tea Trails All Inclusive Resort
Resort Ceylon Tea Trails - All Inclusive
Ceylon Tea Trails
Ceylon Tea Trails Inclusive

Frequently asked questions

Does Ceylon Tea Trails - Relais and Chateaux have a pool?

Yes, this property has 5 outdoor pools.

Is Ceylon Tea Trails - Relais and Chateaux pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ceylon Tea Trails - Relais and Chateaux?

Self-parking is free at this property.

What time is check-in at Ceylon Tea Trails - Relais and Chateaux?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Ceylon Tea Trails - Relais and Chateaux?

Checkout is at 11:00 AM.

Are there all-inclusive benefits at Ceylon Tea Trails - Relais and Chateaux?

Yes, the property is all-inclusive.

Where is Ceylon Tea Trails - Relais and Chateaux located?

Situated in the mountains, this hotel is 19 mi (30.6 km) from Horton Plains National Park.

Ceylon Tea Trails - Relais and Chateaux Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 15 out of 17 reviews" "
Rating 8 - Good. 2 out of 17 reviews" "
Rating 6 - Okay. 0 out of 17 reviews" "
Rating 4 - Poor. 0 out of 17 reviews" "
Rating 2 - Terrible. 0 out of 17 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Abrar

Stayed 2 nights in Aug 2024

10/10 Excellent

Sophie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Clare

Stayed 2 nights in Jul 2024

10/10 Excellent

Branislav, Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional property, food and service. It is worth traveling long distance just to be at the property.
Stayed 3 nights in Jun 2024

10/10 Excellent

amit

Stayed 3 nights in Apr 2024

10/10 Excellent

Robby, Guthrie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Norwood Bungalow. Our room was spacious and comfortable. The bathroom was quite large and full of amenities. The meals were delicious. There were a variety of choices. The staff here were lovely and helpful. They made our stay welcoming. The tea trails around the bungalow offered amazing view of the tea estate. They were easy walks and worthwhile. If you are looking for a relaxing place to stay in Sri Lanka, we recommend staying here.
Stayed 3 nights in Mar 2024

8/10 Good

Steve

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Caitlin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Morvarid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place slightly but overall amazing , stunning views and Super star staff , special thanks to Janaka ,he made it so homely and special for us . Would love to come back
Stayed 3 nights in Jan 2024

10/10 Excellent

Andrew

Stayed 3 nights in Apr 2023

10/10 Excellent

Sonoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely perfect from the grounds, the room, the staff. We absolutely loved the attention we received and would highly recommend it.
Stayed 2 nights in Feb 2020

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very unique and special stay...
A fantastic place to stay - I could not have asked for more... love it!
Stayed 3 nights in Nov 2019

10/10 Excellent

Boon chin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Angelika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven on Earth
Ein wunderbares Stück Himmel auf Erden - inmitten herrlicher Teeplantagen und alter Bäume, den See vor Augen und verwöhnt, Wünsche werden erfüllt noch bevor man sie ausgesprochen hat. Für jeden der eine besondere und unvergesslich schöne Zeit erleben möchte, der Platz um zu verweilen.
Stayed 4 nights in Jan 2022

10/10 Excellent

shenxiao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
an enjoyable and memorable experience
The bungalow which we stayed for our holiday is only six rooms. The butler and the staff provide excellent services which many luxury hotels can not do. Staying in this property, your butler has already arranged everything and you do not think about anything about your stay. What you need to do is to tell your butler what you want and he will serve you or give advice to you. Highly recommend to anyone who will visit the same place. The experience is worth your payment.
Stayed 2 nights in Oct 2017

8/10 Good

Dorothy Wong, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very exclusive. nice settings in the mountain
There are 5 bungalows operated by Tea Trails. I stayed in Castlereagh and Summerville. Both bungalows are very nice with very attentive staff. Food is superb. The road to Castlereagh is very bad and bumpy which made the whole experience not a pleasant one. However, the team at Castlereagh are warmer and ready to go extra miles to meet the customers' request. We ended up leaving by helicopter to avoid 6 hours of bumpy drive....

General hotel information

Check-In Time
2:00 PM
Check-Out Time
11:00 AM
Star Rating
5.0
Address
Dunkeld Estate, Hatton, Norwood, Central Province