2/10 Terrible
Calvin
Travelled with partner
16 Nov 2024
Liked: Cleanliness, staff & service
Let me preface my review by stating that the staff were perfectly fine and this review is not regarding them.
The hotel, however, is plainly just a Motel One. I say this with great confidence as I just stayed in a Motel One days before I stayed at the Cloud One. The room was small, the bathroom was exactly the same as the Motel One, so you get nothing more - no mini fridge, not much space for luggage, nothing. Space isn't the biggest concern for me, but I know some may feel differently.
The second thing I want to note is that the room was VERY warm. You can't adjust the temperature, only the fan speed and only at 24⁰ C or hotter (75⁰ F). Way too warm at night. The large window can be cracked open to cool off, which I did, but the room only stays so cool for so long (it was just over 0⁰ when we stayed so it got quite cool quite fast and didn't make a difference when sleeping). If you want to leave it open overnight, the streets are just too noisy since you're right by the central station.
On top of this, you can hear the elevators running from the room, and they aren't quiet at all. With phones playing white noise at full volume, you can still hear the rhythmic noises of the elevators constantly, every minute of every hour, even through the night. I asked about changing rooms to be further away from the elevator but was unable to do so.
I would pay way less for a Motel One, or even pay more for a better experience. Never staying at this hotel again, very disappointed.
Calvin
Stayed 2 nights in Nov 2024