Crowne Plaza Suffern - Mahwah, an IHG Hotel

3.5 star property
Suburban hotel with 24-hour fitness centre and 24-hour business centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Suffern - Mahwah, an IHG Hotel

Exterior
Lobby lounge
Premium Room, 1 King Bed
Lobby sitting area
Outdoor wedding area

Reviews

8.8 out of 10

Excellent

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Gym
The price is AU$193
includes taxes & fees
16 Dec - 17 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Club Room, 1 King Bed (Premium)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Club Room, 2 Queen Beds (Premium)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
3 Executive Blvd, Suffern, NY, 10901

What's nearby

  • Lower Hudson Valley Challenger Learning Center - 13 min walk - 1.1 km
  • Good Samaritan Hospital - Suffern - 3 min drive - 2.8 km
  • Rockland Community College - 4 min drive - 2.9 km
  • Ramapo College of New Jersey - 6 min drive - 8.0 km
  • Campgaw Mountain Ski Area - 15 min drive - 14.0 km

Getting around

  • Mahwah Station - 7 min drive
  • Newark Liberty Intl. Airport (EWR) - 47 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬14 min walk
  • ‪Wendy's - ‬3 min drive
  • ‪Jersey Mike's Subs - ‬13 min walk
  • ‪Pita Land - ‬3 min drive

About this property

Crowne Plaza Suffern - Mahwah, an IHG Hotel

Hotel near Rockland Community College
Located close to Ramapo College of New Jersey and Campgaw Mountain Ski Area, Crowne Plaza Suffern - Mahwah, an IHG Hotel provides a firepit, a garden and a library. The on-site American cuisine restaurant, Flagstone Restaurant, offers breakfast and dinner. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Buffet breakfast (surcharge), an electric car charging station and express check-out
  • Express check-in, luggage storage and a ballroom
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 230 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 42-inch LCD TVs with premium channels
  • Fridges, on-request microwaves and free infant beds

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 18 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Flagstone Restaurant
  • Koi Lounge

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (25,000 square foot of space)
  • Meeting rooms

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 14 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (81 centimetre high)
  • Lift (102 centimetre wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 23 kg per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 18.00 per person
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Mahwah
Crowne Plaza Mahwah Hotel
Crowne Plaza Mahwah Hotel Suffern
Crowne Plaza Suffern
Crowne Plaza Suffern Mahwah
Suffern Crowne Plaza
Suffern Mahwah
Crowne Plaza Suffern Mahwah Hotel
Crowne Plaza Suffern Mahwah
Crowne Plaza Suffern - Mahwah, an IHG Hotel Hotel
Crowne Plaza Suffern - Mahwah, an IHG Hotel Suffern
Crowne Plaza Suffern - Mahwah, an IHG Hotel Hotel Suffern

Frequently asked questions

Is Crowne Plaza Suffern - Mahwah, an IHG Hotel pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Crowne Plaza Suffern - Mahwah, an IHG Hotel?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Suffern - Mahwah, an IHG Hotel on 16 Dec 2024 start from AU$192.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crowne Plaza Suffern - Mahwah, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at Crowne Plaza Suffern - Mahwah, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Crowne Plaza Suffern - Mahwah, an IHG Hotel?

Checkout is at 11:00 AM.

Where is Crowne Plaza Suffern - Mahwah, an IHG Hotel located?

Situated in the suburbs, this hotel is 1.8 mi (2.8 km) from Rockland Community College, and within 9 mi (15 km) of Ramapo College of New Jersey and Palisades Center. Campgaw Mountain Ski Area and Woodbury Common Premium Outlets are also within 20 mi (32 km).

Crowne Plaza Suffern - Mahwah, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 600 out of 1002 reviews" "
Rating 8 - Good. 227 out of 1002 reviews" "
Rating 6 - Okay. 104 out of 1002 reviews" "
Rating 4 - Poor. 38 out of 1002 reviews" "
Rating 2 - Terrible. 33 out of 1002 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

DAVID

Liked: Cleanliness, property conditions & facilities
It may be a seasonal thing but at 6:30 pm could not find anyone who was responsible for the dining area—and there were t many guests who looked like they were interested in dining in the first place, that is to say there was no one else looking to dine that we saw.
Stayed 1 night in Dec 2024

10/10 Excellent

Kenya, Spring Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel very clean inside. I’m not a fan of the room with the inside views I wish they did a up keep on the curtains because it didn’t close all the way to my liking but over all it was very quiet in the hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

claire

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Situated in a beautiful area
Stayed 1 night in Nov 2024

8/10 Good

Olivia

Stayed 1 night in Oct 2024

10/10 Excellent

Edan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to switch room because the telephone wasn’t working. They took care of the issue right away.
Stayed 3 nights in Nov 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience Highly recommend
Stayed 1 night in Nov 2024

2/10 Terrible

shia

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Bad service and big attitude by Check in
Stayed 1 night in Nov 2024

2/10 Terrible

Gary

Disliked: Amenities, property conditions & facilities
First of all the check-in experience they could not even get my credit card to work for the mandatory incidental charge wasn't my credit card it was their machine then the first room they gave me I can't even describe the scenario with being able to see in and out of the room (privacy) the next room had damages on the wall damages on the furniture then they tried to charge me for breakfast which was supposed to be included in my reservation it was a fiasco.
Stayed 1 night in Nov 2024

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Stayed 2 nights in Oct 2024

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Miriam

Stayed 3 nights in Oct 2024

10/10 Excellent

Carter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive been booking there for years when in town. Mrs Morales, & the rest of the staff are like family. 👍 They take great care of me & my concerns. I hope all of them @ the front desk will receive a well deserved promotion. Without great customer service an hotel cannot survive successfully! They do just that & beyond!
Stayed 1 night in Nov 2024

6/10 Okay

Kirsten, Lakeland

👎
Stayed 5 nights in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Bar area and staff were extremely pleasant and welcoming.
Stayed 3 nights in Nov 2024

8/10 Good

stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

stephanie

Liked: Staff & service
Little bit noisy, partly due to neighbors and partly forced air. Staff was nice. Only one coffee cup and room phone just made crackling sounds. Overall though, it was a good stay.
Stayed 7 nights in Nov 2024

8/10 Good

Rosslyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Laura

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Easy and comfortable
Stayed 4 nights in Oct 2024

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist guy was actually the friendliest and most helpful hotel worker I've ever encountered.
Stayed 2 nights in Oct 2024

8/10 Good

Ginger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property staff was great and the food and bar were amazing.
Stayed 2 nights in Oct 2024