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Bagan Umbra Hotel

3.0 star property
Family-friendly hotel with full-service spa and free breakfast
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bagan Umbra Hotel

Outdoor pool
Property amenity
Deluxe Room
Reception
Property amenity

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast included
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Clothes dryer
Blackout curtains
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room (Economy)

Standard Room (Economy)

Standard Room (Economy)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Clothes dryer
Blackout curtains
Hairdryer
Private bathroom
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Grand Deluxe

Grand Deluxe

Grand Deluxe

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Clothes dryer
Blackout curtains
Hairdryer
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About the area

Map
Wet-Kyi-In, Nyaung U Township, Nyaung-U

What's nearby

  • Htilominlo Temple - 18 min walk - 1.5 km
  • Thatbyinnyu Temple - 3 min drive - 2.8 km
  • Bagan Golden Palace - 3 min drive - 2.8 km
  • Nyaung U Market - 3 min drive - 3.3 km
  • Dhammayangyi Temple - 6 min drive - 4.3 km

Getting around

  • Nyaung-U (NYU) - 15 min drive

Restaurants

  • ‪Treasure Restaurant - ‬2 min drive
  • ‪Nanda Restaurant - ‬9 min walk
  • ‪A Little Bit Of Bagan Restaurant & Bar - ‬2 min drive
  • ‪La PIZZA - ‬2 min drive
  • ‪The Black Bamboo - ‬2 min drive

About this property

Bagan Umbra Hotel

Family-friendly hotel in the historical district
A free breakfast buffet, a terrace and a garden are just a few of the amenities provided at Bagan Umbra Hotel. Indulge in a facial, a massage and a body treatment at the on-site spa. The on-site Thai cuisine restaurant, Bagan Umbra Restaurant, offers breakfast, lunch, dinner and pool views. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and a hair salon.
Additional perks include:
  • An outdoor pool and a children's pool
  • Free self-parking
  • Limo/town car service, bike hire and express check-in
  • A billiards/pool table, tour/ticket information and a front desk safe
Room features
All 94 rooms have comforts such as air conditioning and dressing gowns, as well as thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with satellite channels
  • Electric kettles, daily housekeeping and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bagan Umbra Restaurant

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 2 floors
  • 7 buildings
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Dryer
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 8000 per person (one way)
  • Airport shuttle fee per child: USD 4000 (one-way), (from 5 to 12 years old)
  • Rollaway bed fee: USD 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Bagan Umbra Hotel
Umbra Hotel
Bagan Umbra Hotel Nyaung-U
Bagan Umbra Nyaung-U
Bagan Umbra Hotel Hotel
Bagan Umbra Hotel Nyaung-U
Bagan Umbra Hotel Hotel Nyaung-U

Frequently asked questions

Does Bagan Umbra Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Bagan Umbra Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Bagan Umbra Hotel?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Bagan Umbra Hotel?

Check-in start time: 2 PM; check-in end time: 11:30 PM.

What time is check-out at Bagan Umbra Hotel?

Checkout is at noon.

Does Bagan Umbra Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 8000 per person applies.

Where is Bagan Umbra Hotel located?

This family-friendly Bagan hotel is located in the historical district, within 1 mi (2 km) of Gubyauknge, Buledi and Kyanzittha Umin. Htilominlo Temple and Shwezigon Pagoda are also within 2 miles (3 km).

Bagan Umbra Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 42 out of 112 reviews" "
Rating 8 - Good. 50 out of 112 reviews" "
Rating 6 - Okay. 14 out of 112 reviews" "
Rating 4 - Poor. 4 out of 112 reviews" "
Rating 2 - Terrible. 2 out of 112 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant stay
Excellent location just north of Bagan. Just a short walk to the Hot Air Ballooning ticket office. Peaceful location - and a great swimming pool with an infinity drop facing a stupa. Staff very friendly and helpful. Restaurant and food very good with local Burmese dancing every night. Hotel is highly recommended.
Stayed 2 nights in Jan 2020

8/10 Good

Ming Thim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay in Bagan
Pleasant hotel with nice landscape. There are many restaurants just outside the hotel and an electric bike rental stall. Breakfast is good.
Stayed 1 night in Nov 2019

8/10 Good

sonia

Liked: Cleanliness, staff & service
Great pool rest so so
Pool is the best part of this hotel. Room was small dark and dated. Terrible smell in bathroom. Better value in other hotels. Average breakfast.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good times in Bagan
Nice, clean hotel with comfortable rooms,great pool and attractive grounds. Single biggest issue .... very bad internet connectivity.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely grounds and view of temple from the pool side. Very friendly and helpful staff
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice location and facility. I do enjoy the transport arranged by staffs.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Situated in Old Bagan this hotel provides an excellent location to base yourself. We stayed 5 nights in a grand deluxe room overlooking the pool. These are the best rooms and worth every dollar. Try eating in the hotel, the meals are reasonably priced and tasty.
Stayed 5 nights in Jan 2019

8/10 Good

Triin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast, beautiful grounds
The hotel is very comfortable and well located close to the temples. The grounds were well kept and looked really nice. The food at the restaurant and at breakfast was wonderful and reasonably priced. The breakfast buffet was amazing. The shower had great pressure and plenty of hot water, but unfortunately no ventilation so the bathroom was damp all night. The staff were all great and really friendly. The negative side was when we rented the e-bikes from the hotel, we were suddenly quoted 50% extra since we (2 peope) were going to ride on the same bike. There really was no reason for that. Another issue we came against often during our trip, was the price of local transport. Having taken taxis in Yangon and knowing the cost of rides, the prices that we were charged in Bagan for an hour's taxi ride were 5-6x the price for the corresponding time in Yangon. It's not necessarily the hotel's fault, they probably have no way around the issue and the prices are controlled by the local 'cartel'. Something to be aware of.
Stayed 2 nights in Jan 2019

8/10 Good

Greg

Travelled with family
Liked: Staff & service, property conditions & facilities
Gardens very beautiful. Staff provided good service. Only downside was bathroom in room. We stayed here n deluxe room 404. Shower combined with toilet and sink. Shower drain extremely slow. One inch of water on floor after normal shower. Took few hours to drain and dry. Smell results. Really needs fixing.
Stayed 4 nights in Jan 2019

8/10 Good

Anand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel.
Good hotel. Nice pool.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely helpful. they helped us to arrange the bike rental and allow us to pick it up around 5:30 am for sunrise. The hotel is a resort. It has beautiful setting and occupies a big area. So we can take a break at the hotel.
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
It has a nice pool. My bathroom was smelly though and the sheets and towels need replacing. A snake crossed my path one morning - I heard snakes are common in this area so not really the fault of the hotel but I was terrified.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All-around great stay in Bagan
I truly enjoyed my time here... It's a comfortable,clean and convenient place -- with an amazing swimming pool and excellent breakfast buffet!
Stayed 3 nights in Oct 2018

8/10 Good

Crazy, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near all sites
Good location with lots of good and cheap restaurants near by.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Overall it's great with Pros + Cons
My GF and I spent a few days here and enjoyed the experience overall with three caveats. PROS: The gardens and hotel looks lovely, the location is superb; staff are always pleasant and range from conversational (lobby greeters) to overwhelmed (reception desk) to confused (spa + restaurant). CONS: Food is way overpriced and uninspired, service is slow and lacklustre; a chipped glass was served (honest mistake but not one that would get past a decent F*B manager. The menu needs an overhaul and fresh ingredients would be a great start. Breakfast buffet is better. The Spa is ridiculous -- don't bother -- from the bright lights and basic decor of the rooms, to the overly complicated menu that promises fantasy but delivers what I can only compare to the preparation of a chicken before you roast it. My GF particularly loved the way pedicure items and oils were used on one person and then lined up for her next without even a thought about hygiene. They need to get in a professional team. Reception is confusing for one reason: they don't have stations for checkin/out or enquiries/concierge. So you get everyone trying to be served at the same time, and quick transactions get stuck behind slow ones. Behind the desk they do their best but anyone who knows hotels will see the manager needs a better system.
Stayed 2 nights in Dec 2017

8/10 Good

molinie, shanghai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing hotel with great swimming pool
Very nice hotel. Not a boutique hotel but really good room nice swimming pool quiet surrounding . Deluxe room can have view on nice sunset on temple . Staff is lovely. Great for family
Stayed 2 nights in Dec 2017

10/10 Excellent

JEFFREY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bagon but not forgotten!
The staff were fabulous. I had trouble with my booking for the Bagan to Mandalay boat trip and the staff made available their desk computer to try and sort the booking out. They went above and beyond the call of duty!!!!!!
Stayed 2 nights in Nov 2017

8/10 Good

juliana, Bogota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located hotel
The hotel was very nice and the staff was very friendly. We got very early and they helped us with early check in. The staff did not presented all the facilities or services of the hotel, so we had to find them by our selves. Breakfast was delicious.

8/10 Good

Blythe

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was great,super convenient location. Beautiful pool and very good breakfast. Good value for money.

6/10 Okay

Verified traveller

Liked: Staff & service
Good if you don't need internet
Nice hotel with nice facilities. Location close to archeological area. Unfortunately they seem not to care about wifi connectivity, so if you want to surf for information you can only do at the lobby area. The evening restuarant is at the pool area with very nice setting, but again: service and food not even clise to expectation. Overall, nice hotel that can give a nicer experience if they fix the internet connection and the food service.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hire a driver
The staff was very helpful. Unfortunately, they don't rent out bikes or scooters. However, you can hire a driver which is really cheap for a day or half day. The hotel also had live music which I didn't know about in advance. Breakfast was actually good on days when they had Burmese options. Bacon is always perfectly crisp. No phone in my room but luckily my room was across from the front desk. There's a thanaka station in the lobby - don't forget to make your own.

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Great room and great resort feel. 2 pools and staff ready to assist for anything you need. Able to walk to restaurants but you'll need a electric bike rental to visit pagodas and market since it's so warm. Wifi did not work at all.

10/10 Excellent

Kiran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, Nice swimming pools. Clean tidy rooms. Central location