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Rating 10 - Excellent. 475 out of 890 reviews" "
10 - Excellent
475
Rating 8 - Good. 305 out of 890 reviews" "
8 - Good
305
Rating 6 - Okay. 70 out of 890 reviews" "
6 - Okay
70
Rating 4 - Poor. 25 out of 890 reviews" "
4 - Poor
25
Rating 2 - Terrible. 15 out of 890 reviews" "
2 - Terrible
15
9.2/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Excellent
Tatiana
Travelled with family and small children, Travelled with group
Room was facing busy street so there was traffic noise. The room was clean and comfortable. It was the 2nd time I had stayed there this year. I also appreciated the breakfast each day.
Easy access after coming off the freeway plus Webster Street is full of shops, restaurants and interesting establishments. I enjoy staying at the Hawthorne as the rooms are spacious and they’re free breakfast is really nice.
The receptionist was good,but quite layed back. The hotel and room were clean and comfortable. Signs in the lobby about vandalism in the parking lot were worrying. Also the second night there were 2 guys sitting in the parking lot smoking near our cars and that made us nervous.
We booked 2 rooms here and had a lovely time! The rooms were very clean, beds were comfortable, and loved the kitchenette! There was plenty of parking and next to a lot of shops. My friends and I walked over to the Chinese restaurant on the corner which was also amazing. Would definitely stay here again.
Davina
Stayed 1 night in Jul 2024
6/10 Okay
Carlos
Travelled with family
15 July 2024
Liked: Staff & service
The room was noisy -- on the ground floor facing the street. I encountered a huge bug in the bathroom. I killed it. Great location, though.
Excellent stay. We have not complain.
The hotel is well maintained and the room was very clean and comfortable.
On the breakfast can do a little better.
But other than that everything is good.
I stay here regularly for work. It provides everything you need and little that you don't. Not the most luxurious place, but it's perfectly fine for my business travel.
Pro: Friendly staff, parking lot well lit. Security outside. Easy checkin even with late check in. Beds comfortable.
Con: Old building, old Furniture. Old sofa bed blanket, could have been omitted
We were up in Alameda for a celebration of life. We have never stayed there and it was a good experience. The room was clean and the bed was comfortable.
Clean and quite adequate. The AC and thermostat were odd but worked once we figured it out. Staff was friendly and helpful.
It appears that the building could use a through cleaning and updating. Breakfast was good!
It was a very peaceful and pleasant experience. The room was very clean and smelled really fresh! The check in was fast convenient and the gentleman was very friendly. Most importantly I felt safe as an out of towner!
Loved it not disappointed the gentleman that was by in the front desk was very nice and professional he received us with a small sad to say I was so tired after a 5 1/2 hr drive I forgot to ask him so sorry it very happy will be back