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Moon Palace Jamaica – All Inclusive

5.0 star property
Luxury property on the beach, with 4 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Moon Palace Jamaica – All Inclusive

4 outdoor pools, pool loungers
Aerial view
On the beach, white sand, sun-loungers, beach umbrellas
Superior Governor Suite Ocean View - King Size Bed
Breakfast, lunch, dinner served; international cuisine, pool views
VIP Access

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • All-inclusive
  • Room service
  • Housekeeping
  • Air conditioning
The price is AU$648
includes taxes & fees
10 Dec - 11 Dec

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Governor Suite Ocean View - King Size Bed

Superior Governor Suite Ocean View - King Size Bed

Superior Governor Suite Ocean View - King Size Bed

Highlights

Balcony
Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Pillow menu
Separate bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Living area

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Highlights

Individually furnished
Air conditioning
Free minibar items
Smart TV
Pillow menu
2 bedrooms
Premium bedding
Rainfall showerhead
  • 161 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Family Partial Ocean View - Kids & Teens Free

Superior Family Partial Ocean View - Kids & Teens Free

Superior Family Partial Ocean View - Kids & Teens Free

Highlights

Balcony
Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
2 bedrooms
Premium bedding
  • 60 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Walk Out Suite Ocean View - Kids & Teens Free

Superior Walk Out Suite Ocean View - Kids & Teens Free

Superior Walk Out Suite Ocean View - Kids & Teens Free

Highlights

Separate sitting area
Individually furnished
Private indoor hot tub
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Pillow menu
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed

Highlights

Balcony
Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Pillow menu
Premium bedding
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe Ocean View with Balcony - Kids & Teens Free

Premium bedding, free minibar, in-room safe, individually furnished

Superior Deluxe Ocean View with Balcony - Kids & Teens Free

Highlights

Balcony or patio
Individually furnished
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Free minibar items
Smart TV
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Resort View with Balcony - Kids & Teens Free

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Resort View with Balcony - Kids & Teens Free

Highlights

Balcony or patio
Individually furnished
Air conditioning
Free minibar items
Smart TV
Premium bedding
Rainfall showerhead
Hairdryer
  • 30 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Resort View

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Resort View

Highlights

Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Premium bedding
Rainfall showerhead
Hairdryer
  • 28 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Junior Suite Ocean View - Kids & Teens Free

Superior Junior Suite Ocean View - Kids & Teens Free

Superior Junior Suite Ocean View - Kids & Teens Free

Highlights

Balcony
Individually furnished
Air conditioning
Free minibar items
Smart TV
Pillow menu
Premium bedding
Rainfall showerhead
  • 47 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Ocean View

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Ocean View

Highlights

Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Premium bedding
Rainfall showerhead
Hairdryer
  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

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The price is AU$367
includes taxes & fees
4 Dec - 5 Dec
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About the area

Map
Main Street, Ocho Rios, Saint Ann

What's nearby

  • Turtle Beach - 6 min walk - 0.6 km
  • Mahogany Beach - 16 min walk - 1.4 km
  • Ocho Rios Fort - 4 min drive - 2.7 km
  • Mystic Mountain - 5 min drive - 3.8 km
  • Dunn's River Falls - 7 min drive - 5.0 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 101 min drive

Restaurants

  • ‪Boulangerie - ‬4 min walk
  • ‪Miss T's Kitchen - ‬6 min walk
  • ‪Cafe Express - ‬10 min walk
  • ‪Mother`s - ‬4 min walk
  • ‪Passage To India - ‬11 min walk

About this property

Moon Palace Jamaica – All Inclusive

Luxury all-inclusive property near Jamaica Beaches
Take advantage of a nightclub, 2 swim-up bars and a beach bar at Moon Palace Jamaica – All Inclusive. With a white sand beach, sunloungers and beach volleyball, this property is the perfect place to soak up some sun. Indulge in a body wrap, a facial and a body scrub at AWE Spa, the on-site spa. The on-site international cuisine buffet restaurant, Buccaneers Reef, offers breakfast, lunch, dinner and ocean views. Fitness classes are offered at the gym; the property also has a poolside bar, a terrace and shopping on-site. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks at this property include:
  • 4 outdoor pools and a children's pool, with 2 swim-up bars and sunloungers
  • Free self-parking and valet parking
  • A round-trip airport shuttle (surcharge), a 24-hour front desk and a banquet hall
  • A computer station, a lift and games
  • Guest reviews give top marks for the beach locale, pool and helpful staff
Room features
All 705 individually furnished rooms offer comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces. Guests reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Childcare services, coffee/tea makers and daily housekeeping

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Bartending
Dancing

Entertainment

On-site entertainment and activities
Access to on-site nightclubs

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 swim-up bars
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Boulangerie
  • Buccaneers Reef
  • La Gondola
  • Momo
  • Pier 8

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • 3 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Airport shuttle fee: JMD 10000 per person (return)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Moon Palace Jamaica Grande All Inclusive Ocho Rios
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Frequently asked questions

Does Moon Palace Jamaica – All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

How much does it cost to stay at Moon Palace Jamaica – All Inclusive?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at Moon Palace Jamaica – All Inclusive on 10 Dec 2024 start from AU$647.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Moon Palace Jamaica – All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Moon Palace Jamaica – All Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Moon Palace Jamaica – All Inclusive?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Moon Palace Jamaica – All Inclusive?

Checkout is at noon.

Does Moon Palace Jamaica – All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of JMD 10000 per person applies.

Are there all-inclusive benefits at Moon Palace Jamaica – All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include kayaking, aerobics classes, bartending classes and more.

Where is Moon Palace Jamaica – All Inclusive located?

Located in Ocho Rios, this beachfront property is in a regional park and within a 10-minute walk of Ocho Rios Craft Park and Jamaica Beaches. Dunn's River Falls is 2.7 mi (4.3 km) away.

Moon Palace Jamaica – All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 681 out of 1353 reviews" "
Rating 8 - Good. 294 out of 1353 reviews" "
Rating 6 - Okay. 184 out of 1353 reviews" "
Rating 4 - Poor. 88 out of 1353 reviews" "
Rating 2 - Terrible. 106 out of 1353 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kiran

Travelled with family and small children
Liked: Cleanliness, amenities
Was an awesome experience
Stayed 2 nights in Dec 2024

8/10 Good

Naveen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a decent property. Not too fancy. Food was ok. The drinks were watered down & super boring.
Stayed 4 nights in Nov 2024

10/10 Excellent

Rachel

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself is breathtaking and the food great! Staff however were not very friendly ( some of them)..
Stayed 1 night in Dec 2024

10/10 Excellent

Merida Belice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Moon Palace was amazing. We've stayed at Sandals and RIUs in other countries, and the Moon Palace exceeded our expectations. Our room was on the ground level, and we could walk to the beach from our patio. We had our own large hammock, and a huge hydrotherapy tub in the bathroom. The food was great, and they did well accommodating my vegetarian diet. We spent hours wandering the vast property, just enjoying beautiful the views. The staff was friendly, helpful, and patient. We loved this place so much that we prepaid for another Palace Resort vacation for next year. Tips: The double beds are small. We stayed in one room with our teenage daughters, and they felt cramped sharing a bed. But the room itself was very spacious. Download the app for the resort. It was extremely useful for planning dining experiences and ordering room service, among other things. Just like at Sandals, reservations for specialty dining are required. Book them as soon as you can, or you might wind up with an 8 pm reservation like we did at Momo's. Before booking your excursions through Moon Palace, check out the folks on the other side of the guard station on the beach. Soloman gave us a sweet deal on a glass bottom boat ride that we'll never forget.
Stayed 6 nights in Nov 2024

4/10 Poor

Carolina

Travelled with partner
Disliked: Amenities
The pool was very cold, no entertainment.
Stayed 4 nights in Nov 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Priscilla

Disliked: Cleanliness, staff & service
I spent so much money and service was bad the furniture was old. They need to upgrade. and have more restaurant not just buffet style wont be going snd next thing room i got was facing A/C unit just bed experience overall
Stayed 4 nights in Nov 2024

10/10 Excellent

Devon

My sister and I recently stayed at Moon Palace and had a mixed experience. Unfortunately, I checked out a day earlier due to some negative interactions with a couple of female staff members, whose attitudes were not up to standard. However, I want to highlight some amazing team members who truly made my stay more enjoyable. A big thank you to the bartenders— Oshane, Shane, Devonte, Travis, Andre and Deomar. They were all fantastic and really went out of their way to make sure we had a great time. I also want to give a special shout-out to Janelle Williams. Her outstanding service made a huge difference, and because of her and the other staff members, I will definitely be returning. I believe with a little attention to improving the overall customer service, this property has the potential to be great for future guests.
Stayed 1 night in Nov 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was welcomed like i was family
Stayed 3 nights in Nov 2024

8/10 Good

Chaka, Rex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Keisha

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A give staff and property all 5 star can’t wait to come back
Stayed 2 nights in Nov 2024

8/10 Good

Stuart, Freeport

Liked: Cleanliness
Stayed 4 nights in Nov 2024

10/10 Excellent

Stanley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property the staff were amazing and friendly .. I love the staff there the food was top notch all their restaurant staff were knowledgeable and helpful
Stayed 3 nights in Nov 2024

8/10 Good

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rewards system is a scam. We had $125 Expedia rewards . Then we were offered $1250 if we attended a 90 minute promotion . Agree to go. Told we could use the dollars in the SPA . But SPa prices were double & triple times the normal . Told we could use the dollars in the gift shop. Turned out to be true but only on a limited amount of items. And their prices were at least 5 times higher. So our &125 were not spent. Would definitely not recommend letting them talking to you into a 90 minute promotion event.. Food at the buffet was good. but was the same every day.. the specialty restaurants that you need a reservation for were all excellent. But beware there are up charges on some selections in these restaurants. They range between $25 to $119. Bottom line we sure enjoyed our stay. Did not let the issues mentioned above dampened our seven days day. Scam.
Stayed 7 nights in Nov 2024

10/10 Excellent

Simaya

Stayed 1 night in Oct 2024

10/10 Excellent

Kiran

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything was perfect.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dionne

Stayed 3 nights in Oct 2024

10/10 Excellent

Premraj

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Hsin-Lun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice and plenty to do. All staff were great. O
Stayed 5 nights in Nov 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing, specially the dining room staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Tracie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing everyone was super nice and helpful
Stayed 4 nights in Nov 2024

4/10 Poor

Michael

Travelled with family, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Placed on the 7th floor that has a drain pipe running through the vent that made noise throughout my stay. Did not sleep comfortably because of the constant noise of running water.
Stayed 1 night in Nov 2024

6/10 Okay

Harry

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is ok but much better back when it was the Jamaican Renaissance Grande before Palace Resorts acquired it. The food at Momo and Pier-8 was not edible. The Buffett was the best due to the wide selection of food available. Our entire group was told by staff that you can smoke outside anywhere, then comes along a couple of the resort's anti-smoking staff telling us we can't. Flew first class American Airlines. Good, but their food was also not edible. DON'T fly into Dallas/Ft. Worth (DFW). Worst airport in my opinion. Our gate was changed 5 times in an hour and a half. Too big and too confusing. Also, don't return to Chicago O'Hare (ORD). Got to taxi 20 minutes from runway to gate. The airport is too big and poorly laid out. Jamaica arrival through immigration and customs not bad but departure would have been a nightmare if it wasn't for my wheelchair bound wife. Old, antiquated technology slows everything down. A half-dozen Jamaicans standing around arguing who will push the wheelchair. People standing in line that has no end to leave. It's better than our first trip in 1991 but the government needs to pour some money into upgrades. This was our 13th and last trip to Jamaica. It is old news to us now. However, you can still have a great time especially if you take in some of the area attractions...be aware they can be very expensive.
Stayed 5 nights in Nov 2024

2/10 Terrible

Forugh

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Moon Palace Jamaica was a terrible place to stay. The front desk staff were rude and unprofessional, and the music was so loud that you could never get any rest. The food quality was awful, and the Chinese restaurant was particularly bad. I do not recommend it!
Stayed 4 nights in Nov 2024

General hotel information

Reasons to Book
Outdoor Pool & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0