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Sago Palm Hotel

4.5 star property
Luxury hotel with bars/lounges and fitness centre

Photo gallery for Sago Palm Hotel

Exterior
Main Deluxe Queen Junior Suite
Westmoreland King Large
Main Deluxe Queen Junior Suite
Signature Suite

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Spa

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Main Deluxe Queen Junior Suite

Main Deluxe Queen Junior Suite

Main Deluxe Queen Junior Suite

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
LED TV
Blackout curtains
3 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Westmoreland Cabana Queen

3 bedrooms, premium bedding, in-room safe, individually furnished

Westmoreland Cabana Queen

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
3 bedrooms
Blackout curtains
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Westmoreland Town Queen

3 bedrooms, premium bedding, in-room safe, individually furnished

Westmoreland Town Queen

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
3 bedrooms
Blackout curtains
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Main King

3 bedrooms, premium bedding, in-room safe, individually furnished

Main King

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
3 bedrooms
Blackout curtains
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Westmoreland Cabana King

3 bedrooms, premium bedding, in-room safe, individually furnished

Westmoreland Cabana King

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
3 bedrooms
Blackout curtains
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Main Twin Twin

Main Twin Twin

Main Twin Twin

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
3 bedrooms
Blackout curtains
Premium bedding
Private bathroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Main Deluxe King

3 bedrooms, premium bedding, in-room safe, individually furnished

Main Deluxe King

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
LED TV
3 bedrooms
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite

Signature Suite

Signature Suite

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
LED TV
Premium bedding
Blackout curtains
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Single Sofa Bed

View all photos for Westmoreland Town King

3 bedrooms, premium bedding, in-room safe, individually furnished

Westmoreland Town King

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
3 bedrooms
Blackout curtains
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Westmoreland King Large

3 bedrooms, premium bedding, in-room safe, individually furnished

Westmoreland King Large

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
3 bedrooms
Blackout curtains
Premium bedding
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Main Queen

3 bedrooms, premium bedding, in-room safe, individually furnished

Main Queen

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
3 bedrooms
Blackout curtains
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
54 Main St, Ocho Rios

What's nearby

  • Turtle Beach - 6 min walk - 0.5 km
  • Mahogany Beach - 20 min walk - 1.7 km
  • Ocho Rios Fort - 4 min drive - 2.6 km
  • Mystic Mountain - 6 min drive - 4.1 km
  • Dunn's River Falls - 8 min drive - 5.4 km

Getting around

  • Ocho Rios (OCJ-Ian Fleming Intl.) - 22 min drive

Restaurants

  • ‪Boulangerie - ‬5 min walk
  • ‪Miss T's Kitchen - ‬4 min walk
  • ‪Cafe Express - ‬9 min walk
  • ‪Mother`s - ‬3 min walk
  • ‪Passage To India - ‬10 min walk

About this property

Sago Palm Hotel

Luxury hotel near Jamaica Beaches
Take advantage of a poolside bar, dry cleaning/laundry services and 2 bars at Sago Palm Hotel. Treat yourself to spa services, such as a facial, a body scrub or a body treatment. The on-site restaurant, York Tavern, offers breakfast, lunch and dinner. In addition to a gym and a business centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), meeting rooms and concierge services
  • Outdoor furniture, wedding services and a front desk safe
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms are individually furnished, and include comforts, such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and bathrobes.
Other amenities include:
  • Baths or showers, hairdryers and shampoo
  • 50-inch LED TVs with premium channels
  • Wardrobes/cupboards, a personal chef and daily housekeeping

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 34 for adults and USD 17 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • York Tavern

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre (2,000 square foot of space)
  • Coworking space

Outdoors

  • Outdoor furniture
  • Pool loungers

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Handrails in stairways (89 centimetre high)
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels
  • Pay films

Food and drink

  • Chef service
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 34 for adults and from USD 17 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Sago Palm Hotel have a pool?

Yes, this property has an outdoor pool.

Is Sago Palm Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sago Palm Hotel?

Self-parking is free at this property.

What time is check-in at Sago Palm Hotel?

Check-in start time: 3:00 PM; check-in end time: 11:00 AM. Late check-in is available during limited hours.

What time is check-out at Sago Palm Hotel?

Checkout is at 11:00 AM.

Where is Sago Palm Hotel located?

Located in the heart of Ocho Rios, this luxury hotel is within a 10-minute walk of Ocho Rios Craft Market and Jamaica Beaches. Dunn's River Falls is 2.6 mi (4.2 km) away.

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Sago Palm Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 92 out of 138 reviews
Rating 8 - Good. 31 out of 138 reviews
Rating 6 - Okay. 6 out of 138 reviews
Rating 4 - Poor. 3 out of 138 reviews
Rating 2 - Terrible. 6 out of 138 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Everyone at Sago Palm Hotel when above and beyond to make sure my husband and i had a wonderful stay, great location.
Stayed 7 nights in Jun 2025

10/10 Excellent

Teisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming staff. Quiet environment. Temperature in room is well controlled and shower pressure was great after a long day. Will definitely come again,
Stayed 1 night in Jun 2025

8/10 Good

Tamara

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was amazing! The waiter was so friendly. The staff overall were very friendly and helpful
Very relaxing and peaceful!
Stayed 1 night in May 2025

10/10 Excellent

SARAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very spacious and renovated.
Stayed 3 nights in May 2025

10/10 Excellent

Samoya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place the staff was amazing 🇯🇲💯
Stayed 3 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Every member of staff was so helpful and polite. We had a great stay
Stayed 4 nights in Feb 2025

10/10 Excellent

Nicol

Liked: Cleanliness, staff & service, property conditions & facilities
This property was amazing.
Stayed 2 nights in Feb 2025

10/10 Excellent

Chantell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our 3 days stay in the town. Clean place and friendly staff. Would stay again!
Stayed 3 nights in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern boutique hotel nestled in the heart of Ocho Rios. Facility was clean and well kept. Room and bed were very comfortable. Staff were courteous and friendly. Jamaican breakfast was delicious.
Stayed 1 night in Mar 2025

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the property was very excellent the food and the cleanliness of the room. When i go back to jamaica i know where im going to stay
Stayed 5 nights in Jan 2025

8/10 Good

Sybil Y

Liked: Property conditions & facilities
I love the security.
Stayed 2 nights in Feb 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good location, friendly staff, and clean rooms. Experienced a small incident in the parking lot. Staff had the courtesy to inform me of the accident and managed to find a solution for getting the bumper of rental car fixed, however, the solution cost me a day of vacation with the only tangible benefit being a topped off gas tank so the person who caused the accident could save a few dollars. Breakfast was good, walking distance to shops, and free access to public beach. Decent value for the money minus the accident.
Stayed 2 nights in Apr 2025

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY GOOD
Stayed 2 nights in Mar 2025

8/10 Good

Dwane

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great at the property but breakfast could be better.
Stayed 1 night in Jan 2025

10/10 Excellent

Shareef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great, accessible to nearby affordable restaurants, wholesale stores, and tourist areas like margarita ville. Staff was very friendly and accommodating as well. I will definitely be back to this hotel in the near future.
Stayed 3 nights in Jan 2025

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful interior and clean.
Stayed 2 nights in Jan 2025

10/10 Excellent

mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. The breakfast was good as far as the location. It was not in the best neighborhood, but it was gated so I felt safe inside the compound.
Stayed 3 nights in Jan 2025

10/10 Excellent

Twana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went over and beyond!!!! Excellent service!
Stayed 4 nights in Jan 2025

10/10 Excellent

Lilly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

We loved our stay at the Sago Palm. All the staff were super friendly and courteous and most of all professional. The room was great — very comfortable and clean. We liked the sweet patio in our room as well. The hotel was well located so as to be-able to walk around to the craft market and different restaurants, as well as our favorite, Juici Patties 😊
Stayed 2 nights in Jan 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Love the location and staff. There isn't an elevator but the flight of stairs isn't bad.
Stayed 1 night in Oct 2024

10/10 Excellent

Sreenivas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the property. Please allow sufficient time if u r dining in the hotel restaurant as it the food arrives quite late after u place the order
Stayed 3 nights in Dec 2024

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility was impeccable, room absolutely beautiful, staff was very friendly & helpful. Food menu was very limited, no local “niceties” offered like fresh fruit.
Stayed 2 nights in Nov 2024

10/10 Excellent

Vysaul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Great staff!
Stayed 4 nights in Aug 2024

10/10 Excellent

Keisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My spouse and I, really enjoyed our stay, Food was Superb, location was great and convenient. Will definitely visit again.
Stayed 4 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff, quick and easy check-in, food was top tier... would definitely go back!
Stayed 3 nights in Feb 2024