Odell Holidays from AU$2,998

Stayed here for 6 nights, the room is small but space is very useful. It is located very close to bus stop 2m walking and 10m away from the london underground. There also a supermarket adti there. The breakfast downstairs was very good. The Indian food at night was excellent. The staff were very friendly and helpful.

Hotel and room were lovely. Staff were really helpful and friendly. Wasn’t too sure on the soundproofing as could hear staff moving things in the corridor during night and also outside traffic/binmen.

The stars and service question and rating are subtly skewed as the hotel itself the staff was phenomenal and top tier. However, the restaurant staff on property for Luciano by Gino D’Acampo was utterly horrendous, waited 45 minutes for water refills and only received because I got up to ask for them, not much was done at all about the issue other then restaurant management making excuse of being short staffed, but she couldn’t be bothered to check on us or anyone else knowing that? We received a 20% discount upon checkout and lodging a more formal complaint in the lobby. We had reservations for two months and made it our last meal in the UK and couldn’t had been more disappointed or let down. The hotel nice, their restaurants, I wouldn’t recommend to anyone.

Excellent guest service!

Lovely quiet road. Nice quality room. Food in bar was nice.