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"Beautiful property. The rooms are spacious, clean, and comfortable. Hotel personnel are courteous and friendly-everyone greets you and willing to answer any questions. The front desk was very helpful in making reservations at the restaurant we were interested in. The man who escorted us to the room spoke English and pointed out various locations in the hotel (breakfast venue, onsen, lounge). He was so pleasant and courteous. Onsen is large and very relaxing. We had a wonderful stay."

"Great hotel with everything we needed. Staff were friendly and helpful. Super close to the train station."

"I had such an amazing time here! One of my favorite parts about my trip to Japan. The staff was so kind & the in-room dinners were just amazing. I hope I can come back again! "

"Be careful to choose smoking room or non-smoking room. Non smoking floors are filled with smell, if you don’t choose non-smoking room they will automatically put you into smoking room. For its price it is good enough. "

"Nice business hotel. The public bath is small but there’s no extra charge for using so it’s ok. Breakfast is nice with enough choices. "

"We stayed here for a week while visiting our daughter who lived nearby. The staff were friendly, and polite. No problem with communication even though I do not speak Japanese. I really enjoyed their breakfast buffet. The view of the mountains from the room can't be beat. I agree with one review that said the toilet in the reception is the best toilet I have been to in Japan, as crazy as that may sound. Highly recommend!"