Old Market Hall Tours and Activities

The hotel is located in an easy place to reach by car, train or plane is pet friendly. The staff outstanding even during a busy period. Duty manageress one of the best I’ve met and I’ve met a few Dealt with problems beyond control efficiently. Receptionists particularly need a mention. Food was tasty and well presented. On the downside I felt the hike in price for a show week took the hotel into pricing for a different class of hotel. Then add pet fees which were well over the norm for an Ibis. Basically for the following week it was £700 cheaper for 4 nights Which is a huge hike I feel.

Fresh and clean. all necessary requirements.

Arrived after 4 hours of travelling to a very unwelcoming male receptionist, no smile, no greeting and rather than give information I had to pull it out of him. Room was very tired and outdated, the room had an electrical extension lead sitting on the floor, which was used for the television but I also had to use it to plug the kettle in, but this had to sit on the floor and boil as it wouldn’t reach the extension lead safety. The bathroom door was an old fashioned wooden door with a latch and had layers of dust on the door as well as the corners of the floor, so felt unclean. However, the room was right next to a very busy road but we didn’t hear any traffic and it was very quiet. Didn’t get a chance to use the spa or pool as arrived later than expected due to Friday traffic, but did eat in the Cellar bar - after asking several times they couldn’t find a kids menu so ended up sharing a pizza with my daughter from the main menu, Caesar salad arrived without any Caesar dressing but they were happy to provide it when asked. We enjoyed the breakfast, it was taken in the lovely main restaurant, all self-service but (apart from pancakes) had everything we needed. The grounds and area around the hotel were kept lovely, just a shame about the bedrooms. I’m afraid I wouldn’t stay at this hotel again.