Ore Mountains Holidays from AU$3,089

Very disappointing. Location was good, gym & pool area were nice, crowd was fun. Staff was generally good. Room was very basic, bathroom in particular (a bath/shower combo in a recently built five star hotel?) Pool area was shut down for a whole day for maintenance. Prices were too high for bfast though. Same for drinks at the bar ($90 for 2 cocktails & an order of fries). Concierge was hapless, left work without passing along our file to anyone (we had asked for help for dinner rez & concert tickets), something I have never experienced in 30 years of staying at high end hotels. Anyhow, wont be back and wont recommend.

Well let me tell you , place was overpriced to what it looked like. The front lobby just looked unkept. Bar area was ok. I thought that it would be nicely decorated due to the holidays but it was kinda basic. The restroom was outdated, chipped corners , chipped bathtub . When I walked in. I had asked the front area rep to make sure to put the hold on a different card. I gave her the card she swiped it and I told her to remove the previous card hotel amount was held. Well guess what, 4000$ dollars was held on BOTH of my credit cards !! So total of 8k! And it didn’t get cleared until I got back home which was annoying. So never again will I stay there . Bad experience.

Great host mixed with great house which results in reasonable price. All in all, great experience.

This is always a GREAT place for Christmas time. Best service, location and accommodations.

Honestly the hotel was very nice. I was only staying the night but NY was so cold I was hopping that possibly they would let me check in at 3 but my room wasn’t ready. The front desk concierge told me that she would call me when my room was ready but never did so I checked in around 6. The room was beautiful and the view from my room as well.