We chose this place for the spa. By 9pm the first night there, the spa was still too cold to use. At 9 pm the power went out, just in the apartment. We knocked on the hosts door upstairs, phoned and texted her. No reply.
Power came back on at 8am, and went off again after an hour. Gail was too busy on the golf course to sort out the issue with the power for her paying guests. We also found out the previous guests had been having the same issues with power cutting out, but Gail was happy to take our money and not even mention it.
We asked for a refund due to the power issue and cold spa and Gail's response, delivered very rudely, was that we could check out if we limed, but no way would we get a refund.
Rather than risk another night sitting in the dark with no power, we left and played more money to stay somewhere else.
Very disappointing experience. Don't advertise a spa if you are too cheap to turn it on early enough Gail. We would like our money back please