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Universal’s Loews Portofino Bay Hotel

4.0 star property
Family-friendly Orlando hotel in Florida Center with 5 restaurants
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Universal’s Loews Portofino Bay Hotel

Exterior
Property amenity
3 outdoor pools, pool cabanas (surcharge), pool umbrellas
View from room
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Housekeeping
  • Bar
  • Room service
  • Hot tub
The price is AU$854
includes taxes & fees
12 Jan - 13 Jan

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 2 Queen Beds, Non Smoking, Bay View (FREE Universal Express Unlimited^)

Free toiletries, hair dryer, dressing gowns, towels

Room, 2 Queen Beds, Non Smoking, Bay View (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Hairdryer
  • 42 sq m
  • Bay view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Garden View (FREE Universal Express Unlimited^)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Garden View (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Hairdryer
  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Hairdryer
  • 46 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Bay View (FREE Universal Express Unlimited^)

View from room

Room, 1 King Bed, Non Smoking, Bay View (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Hairdryer
  • 42 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Garden View (Hearing) (FREE Universal Express Unlimited^)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Garden View (Hearing) (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Hairdryer
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Garden View (FREE Universal Express Unlimited^)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking, Garden View (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Hairdryer
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Garden View (Roll-In Shower) (FREE Universal Express Unlimited^)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Garden View (Roll-In Shower) (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Hairdryer
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Non Smoking (Despicable Me Kids Suite) (FREE Universal Express Unlimited^)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Non Smoking (Despicable Me Kids Suite) (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
  • 60 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Club Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

View from room

Club Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Hairdryer
  • 46 sq m
  • Sleeps 5
  • 2 Queen Beds
Outdoor pool, pool cabanas (surcharge), pool umbrellas

Universal’s Loews Royal Pacific Resort

Pool
Pet-friendly
Kids pool
Waterslide
9.0 out of 10, Wonderful, (1560)
The price is AU$697
includes taxes & fees
14 Jan - 15 Jan
Universal’s Loews Royal Pacific Resort
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About the area

Map
5601 Universal Blvd, Orlando, FL, 32819

What's nearby

  • Universal Orlando Resort - 5 min walk
  • Universal CityWalk - 10 min walk
  • Universal Studios Florida - 13 min walk
  • Universal’s Islands of Adventure - 16 min walk
  • Universal’s Volcano Bay - 6 min drive

Getting around

  • Orlando Station - 12 min drive
  • Sand Lake Road Station - 19 min drive
  • Orlando International Airport (MCO) - 21 min drive

Restaurants

  • ‪MEN IN BLACK: Alien Attack - ‬11 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Voodoo Doughnut - ‬11 min walk
  • ‪NBC Sports Grill & Brew - ‬10 min walk
  • ‪Mel's Drive-In - ‬7 min walk

About this property

Universal’s Loews Portofino Bay Hotel

Upscale family-friendly hotel near Universal CityWalk
Located close to Universal Studios Florida and Universal’s Islands of Adventure, Universal’s Loews Portofino Bay Hotel provides a poolside bar, a terrace and an art gallery on-site. For some rest and relaxation, visit the 3 hot tubs. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Italian cuisine. Free in-room WiFi is available to all guests, along with designer shops on-site and a coffee shop/cafe.
Other perks include:
  • Swimming pool with a waterslide, cabanas and sunloungers
  • Cooked-to-order breakfast (surcharge), a free theme park shuttle and early theme park entry
  • Express theme park tickets, valet parking (surcharge) and 3 outdoor pools
  • Express check-out, laundry services and a lift
  • Guest reviews speak highly of the helpful staff
Room features
All 750 rooms feature comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes.
More amenities include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with free toiletries and hairdryers
  • 42-inch flat-screen TVs with cable channels
  • Mini fridges, on-request microwaves and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Covered parking on site (USD 33 per night; includes in/out privileges)
  • Valet parking on site (USD 42 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 40 for adults and USD 5 to 20 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bice Ristorante
  • Mama Dellas Ristorante℠
  • Sal's Market Deli
  • Splendido Bar & Grill
  • Trattoria del Porto™

Things to do

  • 3 outdoor pools
  • 3 spa tubs
  • Arcade/game room
  • Art gallery
  • Designer stores
  • Early theme park entry
  • Express theme park tickets
  • Gym
  • Shopping
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Early theme park entry
  • Express theme park tickets
  • Fenced pool
  • Free cot
  • Free theme park shuttle
  • Laundry facilities
  • Lifeguards on site
  • Microwave on request
  • Mini-fridge
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (42,000 square foot of space)

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s23) *Requires theme park admission. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal Islands of Adventure as determined by Universal Orlando. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening for Universal Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions apply
^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Benefit is non-transferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating rides and attractions. Present valid room key card to the attendant upon entering the queue for a participating ride and attraction. Parks, attractions, operational times, and benefits are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.

Renovations and closures

The property will be renovating from 28 July 2023 to 15 March 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 for adults and USD 5 to 20 for children
  • Covered self-parking fee: USD 33 per night (in/out privileges)
  • Valet parking fee: USD 42 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 15 per night
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Hotel Loews Portofino
Loews Hotel Universal
Loews Portofino Bay Hotel Universal Orlando
Loews Portofino Bay Hotel Universal Orlando Orlando
Loews Portofino Bay Universal Orlando
Loews Portofino Bay Universal Orlando Orlando
Loews Portofino Hotel
Portofino Hotel Universal
Portofino Loews Hotel
Universal Portofino Hotel
Universal's Loews Portofino Bay Hotel Orlando
Universal's Loews Portofino Bay Orlando

Frequently asked questions

Does Universal’s Loews Portofino Bay Hotel have a pool?

Yes, this property has 3 outdoor pools.

How much does it cost to stay at Universal’s Loews Portofino Bay Hotel?

As of 5 Jan 2025, prices found for a 1-night stay for 2 adults at Universal’s Loews Portofino Bay Hotel on 12 Jan 2025 start from AU$854.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Universal’s Loews Portofino Bay Hotel pet-friendly?

Yes, Universal’s Loews Portofino Bay Hotel allows pets (limit 2 total). There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Universal’s Loews Portofino Bay Hotel?

Self-parking is available for USD 33 per night. Valet parking is available for USD 42 per night.

What time is check-in at Universal’s Loews Portofino Bay Hotel?

Check-in begins at 4:00 PM.

What time is check-out at Universal’s Loews Portofino Bay Hotel?

Checkout is at 11 AM.

Where is Universal’s Loews Portofino Bay Hotel located?

Located in Florida Center, this family-friendly Orlando hotel is within a 15-minute walk of Universal CityWalk and Universal Studios Florida. Universal’s Islands of Adventure and Universal’s Volcano Bay are also within 2 mi (3 km).

Reviews

9.0

Wonderful

Rating 10 - Excellent. 670 out of 1003 reviews" "
Rating 8 - Good. 181 out of 1003 reviews" "
Rating 6 - Okay. 77 out of 1003 reviews" "
Rating 4 - Poor. 40 out of 1003 reviews" "
Rating 2 - Terrible. 35 out of 1003 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property, customer service and location.
Stayed 1 night in Jan 2025

6/10 Okay

Jody

Travelled with family
Disliked: Staff & service
We recently stayed at the Portofino resort and wanted to share our experience. We appreciated the theming around the Bay area, and the availability of room service was a nice option. However, we found the guest rooms to be quite outdated and dingy. The bath towels had stains and holes. Additionally, we encountered difficulties in obtaining extra towels for our room. The staff overall was less than helpful. This experience did not meet our expectations for a five-star resort, we believe it falls more in line with a three-star rating.
Stayed 4 nights in Dec 2024

8/10 Good

Calvin

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Neat hotel, but extremely expensive for what it is. At 1000 dollars a night, it should Atleast include parking and breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Kalpesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property & location . Spacious and well maintained rooms. Water taxi was very convenient to reach universal studios. Definitely will stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

George

Stayed 5 nights in Nov 2024

2/10 Terrible

Hyuk Jae

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Phoebe

Liked: Cleanliness
The hotel is generally a good option for universal, but it doesn’t feel very luxurious. There was no one at checkin when we arrived around midnight to help with bags, the rooms are quite basic with basic amenities despite having got a higher class room, the boats to the theme park can take 30-40 mins due to queues and infrequency at peak times. The restaurants are good - with a good breakfast. Really would only stay again for the express pass
Stayed 4 nights in Dec 2024

10/10 Excellent

Sharon, Kirkland

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is excellent to Universal Studio. Love the boat ride and the walkway around the lake. The area is so beautiful. I wish I can stay there for much longer.
Stayed 2 nights in Dec 2024

2/10 Terrible

Shawna

Stayed 2 nights in Nov 2024

10/10 Excellent

Preston

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved making it a tradition coming here!
Stayed 3 nights in Dec 2024

10/10 Excellent

Melissa, buxton

Stayed 2 nights in Oct 2024

10/10 Excellent

Eileen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is top class. Staff are so friendly. Very easy to access the Universal parks either by boat or 15 minute walk. Restaurants , deli, coffee shop and bars on site were great but lots of choice at City Walk as well. We will definitely be back. Sad to leave!
Stayed 7 nights in Nov 2024

10/10 Excellent

Leeann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My two children and I just spent the past 4 days at Portofino Bay. The employees were very kind, accommodating, and extremely helpful. The hotel is gorgeous. Yes, there is construction going on, but the only thing that affected for us, was getting to the pool. It was a hike. Otherwise it was the perfect place. We enjoyed the boat ride to Universal and even tried the path to walk there. It was gorgeous! We would go back.
Stayed 4 nights in Nov 2024

8/10 Good

Mariana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 4 nights in Nov 2024

10/10 Excellent

Smruti Soumya

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2024

10/10 Excellent

Annie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort friendly staff Spacious and comfortable rooms Would definitely go back
Stayed 7 nights in Nov 2024

10/10 Excellent

Brittni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the club level dining and breakfast
Stayed 2 nights in Nov 2024

4/10 Poor

Carolann

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is outdated and currently under construction. All of this is okay, except we payed a premium to stay at this resort. We were given a room with scaffolding outside the window, which blocked the view. We were hung up on 2 times by staff when we called to ask for a room change. Our room was not cleaned, unless we called and asked, and then it was after 6 PM. Overall, the Hard Rock is a much better choice, and I would not stay here unless you have absolutely no choice.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Oct 2024

6/10 Okay

karen

The proximity to the parks and the express pass were great. Otherwise it was an average hotel, lots of renovation underway which is a good thing, the rooms and corridors are pretty outdated for the price being charged.
Stayed 3 nights in Nov 2024

8/10 Good

William

Stayed 3 nights in Oct 2024

10/10 Excellent

Shannon, Dorchester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and friendly. They have some construction going on and I never heard it. It’s a pretty big hotel and not the easiest to navigate. But still a nice hotel.
Stayed 2 nights in Nov 2024

2/10 Terrible

Jennifer

Stayed 1 night in Nov 2024

10/10 Excellent

Barbara

Travelled with partner
Beautiful
Stayed 3 nights in Oct 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good but building repairs brought area down
Stayed 14 nights in Oct 2024

General hotel information

Reasons to Book
Comfortable Beds & Outdoor Pool
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0