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Westgate Palace Hotel / Universal / I-Drive

4.0 star property
Family-friendly Orlando resort in Florida Center with free parking
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Westgate Palace Hotel / Universal / I-Drive

Outdoor pool, pool umbrellas
Signature Suite, 2 Bedrooms | Private kitchen
American cuisine, pool views
Exterior
Terrace/patio

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Pet-friendly
The price is AU$303
includes taxes & fees
5 Jan - 6 Jan 2025

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Signature Suite, 2 Bedrooms

Signature Suite, 2 Bedrooms | Private kitchen

Signature Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 57 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Suite

2 bedrooms, down duvets, in-room safe, laptop workspace

Family Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 57 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Signature Suite, 2 Bedrooms (Deluxe)

Full-sized fridge, microwave, oven, stovetop

Signature Suite, 2 Bedrooms (Deluxe)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 65 sq m
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 2 Single Beds
Aerial view

Westgate Lakes Resort & Spa Universal Studios Area

Pool
Hot tub
Spa
Pet-friendly
8.0 out of 10, Very good, (3923)
The price is AU$236
includes taxes & fees
5 Jan - 6 Jan 2025
Westgate Lakes Resort & Spa Universal Studios Area
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About the area

Map
6145 Carrier Drive, Orlando, FL, 32819

What's nearby

  • CoCo Key Water Resort - 11 min walk - 1.0 km
  • Universal Orlando Resort - 15 min walk - 1.3 km
  • Universal Studios Florida - 6 min drive - 3.9 km
  • Universal’s Volcano Bay - 7 min drive - 4.0 km
  • Universal’s Islands of Adventure - 8 min drive - 5.2 km

Getting around

  • Orlando Station - 19 min drive
  • Sand Lake Road Station - 25 min drive
  • Orlando International Airport (MCO) - 28 min drive

Restaurants

  • ‪Dockside's Pier 8 Market - ‬9 min walk
  • ‪The Wave Maker’s Pool Bar - ‬7 min walk
  • ‪Sunset Lounge - ‬8 min walk
  • ‪Chili's Grill & Bar - ‬7 min walk
  • ‪Cafe Mineiro - ‬12 min walk

About this property

Westgate Palace Hotel / Universal / I-Drive

Upscale family-friendly resort near Universal Orlando Resort
CoCo Key Water Resort and Universal’s Volcano Bay are located near Westgate Palace Hotel / Universal / I-Drive, which provides a poolside bar, a terrace and a playground. The on-site American cuisine delicatessen, Drafts Sports Bar & Grill, features a poolside location and children's meals. Enjoy the gym, as well as activities, such as volleyball, basketball and fishing. Free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with an arcade/games room and dry cleaning/laundry services.
Other perks at this resort include:
  • An outdoor pool and a children's pool, with pool umbrellas
  • Free self-parking
  • Continental breakfast (surcharge), a free theme park shuttle and motorhome/coach/lorry parking
  • Access to a nearby health club, express check-out and ATM/banking services
  • Guest reviews give top marks for the helpful staff and location
Room features
All 408 rooms include comforts, such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks, such as air conditioning and separate sitting areas. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Down duvets and free cots/infant beds
  • Showers, free toiletries and hairdryers
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and separate dining areas

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Daily continental breakfast available 7 AM to 11 AM for a fee: USD 7 to 15 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Drafts Sports Bar & Grill

Things to do

  • Arcade/game room
  • Basketball
  • Children's pool
  • Fishing
  • Gym
  • Outdoor pool
  • Playground
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • Free theme park shuttle
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • On a lake
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 27 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay
  • Resort fee: USD 24.73 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 7 to 15 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westgate Palace Condo Resort
Westgate Palace Two Bedroom Condo Resort
Westgate Palace Two Bedroom Condo Resort Condo
Westgate Palace Two Bedroom Condo Resort Condo Orlando
Westgate Palace Two Bedroom Condo Resort Orlando
Westgate Palace Two Bedroom Orlando
Westgate Palace Two Bedroom
Westgate Two room Orlando

Frequently asked questions

Does Westgate Palace Hotel / Universal / I-Drive have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Westgate Palace Hotel / Universal / I-Drive?

As of 30 Dec 2024, prices found for a 1-night stay for 2 adults at Westgate Palace Hotel / Universal / I-Drive on 5 Jan 2025 start from AU$263.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Westgate Palace Hotel / Universal / I-Drive pet-friendly?

Yes, Westgate Palace Hotel / Universal / I-Drive allows dogs (limit 2 total) with a maximum weight of up to 27 kg per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Westgate Palace Hotel / Universal / I-Drive?

Self-parking is free at this property.

What time is check-in at Westgate Palace Hotel / Universal / I-Drive?

Check-in start time: 4:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Westgate Palace Hotel / Universal / I-Drive?

Checkout is at 10:00 AM. Late checkout is available for a fee (subject to availability).

Where is Westgate Palace Hotel / Universal / I-Drive located?

This family-friendly Orlando resort is located on a lake, within a 15-minute walk of Pirate's Dinner Adventure and CoCo Key Water Resort. Universal Orlando Resort and The Wheel at ICON Park™ are also within 1 mile (2 km).

Reviews

8.4

Very good

Rating 10 - Excellent. 538 out of 1013 reviews" "
Rating 8 - Good. 260 out of 1013 reviews" "
Rating 6 - Okay. 109 out of 1013 reviews" "
Rating 4 - Poor. 48 out of 1013 reviews" "
Rating 2 - Terrible. 58 out of 1013 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yarisbeth

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I stepped into the lobby, it was clear this hotel was very well kept clean. The staff was attentive and respectful, she asked where we were coming from and if I needed help to get around the city of Orlando. The resort offers shuttle service to Universal, very convenient for us. The room smell very good even though the room was pet friendly. No doggie smell whatsoever!!! We stayed on the 15th floor and the view was stunning. I would like to mention that you also have access to use the second property "Westgate Lake resort" just about 3 miles driving from the Palace, which my family found super cool because we were able to book a family spa day and also use the waterpark at the resort (just need to pay a small fee of $25.00 per person). Our stay here was truly exceptional
Stayed 5 nights in Dec 2024

10/10 Excellent

Yan Fang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 3 nights in Dec 2024

2/10 Terrible

CARLOS, SAN JUAN PUERTO RICO

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing Service poor
Stayed 2 nights in Dec 2024

10/10 Excellent

Gretys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative thing about the property is that they don’t have enough parking space onsite and you would have to park a few blocks away. The parking lot does have 24/7 security patrols and someone available to transport you back to the property, but I still found it inconvenient. Aside from that, I really liked the 2 room suit and the cleanest and comfort.
Stayed 3 nights in Dec 2024

10/10 Excellent

Petra

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Close to universal studios
Stayed 3 nights in Dec 2024

6/10 Okay

Adialena

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
La limpieza no estuvo buena
Stayed 2 nights in Dec 2024

6/10 Okay

Tiffany

Liked: Cleanliness
Disliked: Staff & service
Westgate is great for families
Stayed 2 nights in Dec 2024

10/10 Excellent

Keila

Liked: Amenities
Excellent
Stayed 2 nights in Dec 2024

6/10 Okay

temika

Travelled with family
Dirty the windows had mold all over them. The mattress in the master bedroom was nasty with big sink holds in them. Appliances and furniture needs to be updated.
Stayed 4 nights in Dec 2024

4/10 Poor

Lakita

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Nov 2024

6/10 Okay

Joseph

Liked: Staff & service, amenities
The staff was nice. This area didn’t really have walking distance restaurants like the other side of I-drive. This hotel also has an old feel to it. It definitely needs a face lift. Over all 6/10
Stayed 2 nights in Nov 2024

10/10 Excellent

Gregory

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained. The pool area was very clean. Towels always waiting.
Stayed 5 nights in Nov 2024

10/10 Excellent

Cebert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and helpful. Would definately stay here again.
Stayed 4 nights in Nov 2024

8/10 Good

benjamin, jacksonville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and nice rooms. Quiet and very convenient location to parks and dinning. One of our favorite Hotels in Orlando...
Stayed 2 nights in Nov 2024

2/10 Terrible

ALI

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I am very surprised Expedia gaved this property a 4 star, that made me not to make any more reservations through Expedia.
Stayed 2 nights in Jul 2024

10/10 Excellent

Anthony

Great
Stayed 4 nights in Nov 2024

10/10 Excellent

Amir G, Westlake

Stayed 4 nights in Aug 2024

10/10 Excellent

Rakesh

Travelled with family
Liked: Cleanliness, amenities
Friendly staff , great location
Stayed 3 nights in Nov 2024

6/10 Okay

Haley

Travelled with family
Liked: Cleanliness, staff & service
We stayed at at westgate palace as a family of 4 for 6 Nights! This resort has the potential to be awesome, however, there are a few things holding it back! We loved the 2 bedrooms, two bathrooms, washer dryer, cleanliness and how quiet it was for the most part. The staff was always friendly and helpful. The drawbacks were the mattresses. We had a terribly uncomfortable, sunk in queen mattress and One terrible twin bed. The other twin mattress was obviously much newer and much comfier. We asked the front desk about switching rooms due to the mattresses being so awful and they did immediately switch our rooms which was great but the only thing better was the queen mattress. In the new room BOTH twin mattress’s were TERRIBLE! Honestly, they need to just throw all of the crappy, old, hard, sunk mattresses away and start over with new ones. The other issues were our keycards stopped working halfway through our stay so we couldn’t get in and had to have them reprogrammed. Kids were SCREAMING in the pool so loudly that we could hear them from our 7th floor room. Not relaxing! The bar and restaurant weren’t open our entire stay which we weren’t expecting. That was one of the selling points for us. Apparently they don’t open them unless it’s super busy so it felt like false advertising! . Saturday and Sunday morning at 7:20 am someone BLASTED music at the pool. It woke us all up from our sleep and we were exhausted from being at the parks late! Not sure what the deal was with that!
Stayed 2 nights in Nov 2024

4/10 Poor

Sohiana

Travelled with family
Disliked: Staff & service
There is no service at all we called a few time we needed tower never came also we asked to clean the room housekeeping never showed up
Stayed 3 nights in Oct 2024

10/10 Excellent

Don

Stayed 2 nights in Oct 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff, clean room, perfect for our weekend trip
Stayed 2 nights in Oct 2024

10/10 Excellent

Yiguang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was super nice and helpful! They deserve five stars! The location is very convenient, and the room was nice and clean. The only minus is that the window glass was quite dirty—it somewhat ruined the gorgeous view from the hotel room.
Stayed 2 nights in Oct 2024

8/10 Good

Liudmila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Universal
Stayed 2 nights in Oct 2024

10/10 Excellent

Alejandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
4:00 PM
Check-Out Time
10:00 AM
Star Rating
4.0