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SureStay Plus Hotel By Best Western Portland Route 52 West

2.5 star property
Hotel in Portland with free breakfast and 24-hour fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus Hotel By Best Western Portland Route 52 West

Reception
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)
Lobby
Indoor pool, pool loungers
Desk, laptop workspace, iron/ironing board, WiFi

Reviews

7.2 out of 10

Good

Popular amenities

  • Breakfast included
  • Bar
    Bar
  • Gym
    Gym
  • Pool
    Pool
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
The price is AU$130
includes taxes & fees
27 Nov - 28 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Fridge
Smart TV
Sofa bed
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (with Sofabed)

Standard Room, 2 Queen Beds, Accessible, Non Smoking (with Sofabed)

Standard Room, 2 Queen Beds, Accessible, Non Smoking (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Smart TV
Sofa bed
Private bathroom
Hairdryer
Microwave
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | Bathroom

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Smart TV
Sofa bed
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Fridge
Smart TV
Sofa bed
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 1 King Bed

Similar properties

Fitness facility
Baymont by Wyndham Franklin
Pool
Breakfast included
Parking included
Free WiFi
8.2 out of 10, Very good, (980)
The price is AU$102
includes taxes & fees
25 Nov - 26 Nov
Baymont by Wyndham Franklin
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About the area

Map
9239 Highway 52, Portland, TN, 37148

What's nearby

  • Sumner Crest WInery - 3 min walk - 0.3 km
  • Kentucky Downs - 6 min drive - 7.4 km
  • Kenny Perry's Country Creek Golf Course - 13 min drive - 13.8 km
  • Opryland Hotel Gardens - 36 min drive - 53.7 km
  • Grand Ole Opry - 38 min drive - 54.3 km

Getting around

  • Nashville International Airport (BNA) - 43 min drive

Restaurants

  • ‪Portland Pizza & Pub - ‬8 min drive
  • ‪Sonic Drive-In - ‬8 min drive
  • ‪McDonald's - ‬8 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪H G Hills Food Store - ‬8 min drive

About this property

SureStay Plus Hotel By Best Western Portland Route 52 West

Property highlights
At SureStay Plus Hotel By Best Western Portland Route 52 West, you can look forward to free breakfast, laundry facilities and a bar. In addition to a 24-hour gym and a 24-hour business centre, guests can connect to free WiFi in public areas.
Additional perks include:
  • An indoor pool with sunloungers
  • Free self-parking
  • Express check-in, a vending machine and smoke-free property
  • Multilingual staff, a lift and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 60 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as desk chairs and separate sitting areas.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • 42-inch Smart TVs with cable channels
  • Separate sitting areas, mini fridges and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Fee for in-room wireless Internet: USD 0.0 per 24-hour period (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

SureStay Plus Hotel By Best Western Portland Route 52 West Hotel

Frequently asked questions

Does SureStay Plus Hotel By Best Western Portland Route 52 West have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at SureStay Plus Hotel By Best Western Portland Route 52 West?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel By Best Western Portland Route 52 West on 27 Nov 2024 start from AU$129.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Plus Hotel By Best Western Portland Route 52 West pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SureStay Plus Hotel By Best Western Portland Route 52 West?

Self-parking is free at this property.

What time is check-in at SureStay Plus Hotel By Best Western Portland Route 52 West?

Check-in begins at 3:00 PM.

What time is check-out at SureStay Plus Hotel By Best Western Portland Route 52 West?

Checkout is at 11:00 AM.

Where is SureStay Plus Hotel By Best Western Portland Route 52 West located?

Situated in Portland, this hotel is steps from Sumner Crest WInery and within 9 mi (15 km) of Kentucky Downs and Kenny Perry's Country Creek Golf Course. Kilgore Park and Simpson County Archives and Museum are also within 12 miles (20 km).

SureStay Plus Hotel By Best Western Portland Route 52 West Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 88 out of 224 reviews" "
Rating 8 - Good. 45 out of 224 reviews" "
Rating 6 - Okay. 35 out of 224 reviews" "
Rating 4 - Poor. 17 out of 224 reviews" "
Rating 2 - Terrible. 39 out of 224 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Aaron

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Lance

Liked: Cleanliness, staff & service, property conditions & facilities
Hospitality and food
Stayed 1 night in Nov 2024

8/10 Good

Jerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Oct 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff was friendly. The breakfast was plenty and enough variety.
Stayed 1 night in Oct 2024

10/10 Excellent

Gustavo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpfull Place was clean Nothing to complain about
Stayed 2 nights in Sep 2024

4/10 Poor

Dolores

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor communication by staff regarding carpet cleaning the morning of check-out. The air in room was turned off at check-in despite it being 90 degrees outside.
Stayed 1 night in Sep 2024

6/10 Okay

Gerald

This hotel is okay. Nothing special. Bed was comfortable, and the room was reasonably clean. The facility could use some cleaning up and basic repairs. Nothing to really complain about but nothing to brag about. If I’m in the area again, I’ll choose another hotel nearby.
Stayed 1 night in Sep 2024

10/10 Excellent

Lucas

Stayed 1 night in Aug 2024

6/10 Okay

Stephen

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was very good, polite and friendly. Breakfast was decent. However the bathroom door frame in our room was moving 2” in and out. And the door itself didn’t latch. The bathroom sink barely drained, and the hair dryer was throwing sparks out.
Stayed 2 nights in Sep 2024

8/10 Good

ALFREDO

Liked: Staff & service
Everything good except for the wall of the bathroom that has moho and the people at night at the bar it was noisy and seems like dangerous
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Will not stay again
Pros: Staff super friendly and helpful. Great water pressure. Cons: Tub was disgusting. Hotel old and run down. Attached to a restaurant/bar with a lot of drunks hanging around in and out of the hotel. Will not stay again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sophia

Stayed 1 night in Aug 2024

8/10 Good

Kathleen

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Aug 2024

6/10 Okay

Timothy

Travelled with family
Liked: Staff & service, property conditions & facilities
A/C in the room didn’t work properly. Complained to front desk. Spent 4 days & 3 nights & never had room service come to the room for clean towels or linens. Staff was very nice.
Stayed 3 nights in Aug 2024

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness
I stayed here several years ago and it was much nicer. I arrived at 2:45 and check in is at 3. The desk ckerked checked me in and gave me keys but said the room was not ready. Would be in a few minutes as it was being cleaned. After 45 minutes it was not so i left and came back in an hour.it was ready. Room was clean but needed maintenance. Sofa worn and stained, hair dryer did not work, fan in bathroom broken and steam from showers had taken its toll on the wallpaper. The back entrance door to the hotel has a place to use room key for access.....it did not work do we had to walk around to main entrance. Hotel seemed understaffed and staff did not seem too happy. Breakfast and pool areas were clean. Maybe upper management is expecting too much and should spend a few days working as ckerks. Housekeepers. Etc. Then they could determibe what is going on.
Stayed 2 nights in Aug 2024

10/10 Excellent

Teresa

Stayed 2 nights in Aug 2024

8/10 Good

Gregory

Liked: Staff & service
Near highway. Cheaper than Nashville!
Stayed 1 night in Jul 2024

10/10 Excellent

Katherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Super awesome people! Very helpful. Clean place and comfy beds. Thank you so much!
Stayed 1 night in Jul 2024

6/10 Okay

Ahmed

Stayed 4 nights in Mar 2024

4/10 Poor

Tiffany

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Never again
No one at the front desk when we got there waited 10 minutes for a drunk lady to come from the bar next door and check us in. No towels or rags in the bathroom. When we called the lady said we could come get them from the desk if we needed to. Lots of sketchy characters outside the hotel and bar . A/C barely worked.
Stayed 1 night in Jul 2024

10/10 Excellent

Matthew

Stayed 1 night in Jul 2024

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible
Stayed 1 night in Jul 2024

8/10 Good

Regis

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Picine verte
L'hotel indique avec picine mais l'eau de la picine est completement verte. inpropre a la baignade.
Stayed 1 night in Jun 2024

6/10 Okay

travis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Barbara

Disliked: Cleanliness, property conditions & facilities
AC in room soaked carpet, moved to another room. Pool area was hot & dirty, people diving & water all over the floors & elevator from people leaving pool.
Stayed 1 night in Jun 2024