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XL Hotels - All inclusive

Clothing-optional property with full-service spa and private beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for XL Hotels - All inclusive

Indoor pool, seasonal outdoor pool, free pool cabanas, pool umbrellas
Exterior
View from property
Private beach nearby, free beach shuttle, free beach cabanas
Grand Room

Reviews

6.4 out of 10

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Spa
    Spa
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk

Room options

View all photos for Grand Room

Grand Room

Grand Room

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Renovated in 2021
Rainfall showerhead
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Large Single Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Renovated in 2021
Rainfall showerhead
Private bathroom
Hairdryer
  • 19 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Sarigerme Mah., 2077 Sok. No. 9 Ortaca, Ortaca, Mugla, 48600

What's nearby

  • Sarigerme Beach - 17 min walk - 1.5 km
  • Kapikargin Sulfur Spa - 22 min drive - 17.1 km
  • Sulungur Lake - 28 min drive - 16.5 km
  • Iztuzu Beach - 54 min drive - 21.9 km
  • Kargicak Bay Beach - 65 min drive - 23.1 km

Getting around

  • Dalaman (DLM-Dalaman Intl.) - 21 min drive

Restaurants

  • ‪The Joker Bar - ‬14 min walk
  • ‪North Pub - ‬11 min walk
  • ‪Ocean View Restaurant - ‬6 min drive
  • ‪Robinson Sarıgerme Main Restaurant - ‬6 min drive
  • ‪New Gate Cafe Bar - ‬10 min walk

About this property

XL Hotels - All inclusive

All-inclusive property, remodelled in 2021
Consider a stay at XL Hotels - All inclusive and take advantage of a free breakfast buffet, a poolside bar and a free daily manager's reception. Treat yourself to a deep-tissue massage at the on-site spa. The on-site international cuisine bistro, Panorama Restoran, offers lunch and dinner. In addition to a terrace and a garden, guests can connect to free in-room WiFi.
Other perks at this property include:
  • A seasonal outdoor pool and an indoor pool, with free cabanas, sunloungers and pool umbrellas
  • Free self-parking
  • Tennis courts, a round-trip airport shuttle (surcharge) and access to a nearby indoor pool
  • Concierge services, a banquet hall and a billiards/pool table
Room features
All 112 rooms offer comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • LCD TVs with satellite channels
  • Wardrobes/cupboards, heating and daily housekeeping

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks and beverages included
In-room minibar (non-alcoholic beverages included)
Gourmet or à la carte dining limited to 1 meal per stay

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Languages

English, German, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free beach shuttle
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Garden Restoran
  • Panorama Restoran

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 1 November and 30 April.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 15 and younger are not allowed at this property; all guests older than 15 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Clothing is optional at this property
The seasonal pool will be open from April to October
Pool access available from 8:00 AM to 7:00 PM
Children 15 years old and younger are not permitted at this property
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

XL HOTELS
XL Hotels All inclusive
Xl Hotels Inclusive Inclusive
XL Hotels - All inclusive Ortaca
Castle Resort Spa Hotel All Inclusive
XL Hotels - All inclusive All-inclusive property
XL Hotels - All inclusive All-inclusive property Ortaca

Frequently asked questions

Does XL Hotels - All inclusive have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 8:00 AM to 7:00 PM.

Is XL Hotels - All inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at XL Hotels - All inclusive?

Self-parking is free at this property.

What time is check-in at XL Hotels - All inclusive?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at XL Hotels - All inclusive?

Checkout is at noon.

Does XL Hotels - All inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at XL Hotels - All inclusive?

Yes, the property is all-inclusive.

Where is XL Hotels - All inclusive located?

Situated in Ortaca, this all-inclusive property is 0.9 mi (1.4 km) from Sarigerme Beach and within 9 miles (15 km) of Mavi Dalis and Dalaman Train Station. Asi Koyu Beach and Sulungur Lake are also within 12 miles (20 km).

XL Hotels - All inclusive Reviews

Reviews

6.4
Rating 10 - Excellent. 9 out of 38 reviews" "
Rating 8 - Good. 9 out of 38 reviews" "
Rating 6 - Okay. 6 out of 38 reviews" "
Rating 4 - Poor. 6 out of 38 reviews" "
Rating 2 - Terrible. 8 out of 38 reviews" "

6.0/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jarad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This may be one of the worst hotels I've stayed at in my life. It feels like some guy bought a hotel out of bankruptcy, had no idea how to run a hotel, then decided to cut corners to make the math work. Property is ok to decent, but the rooms are abysmal. Also, I paid both on hotels.com and at the property (a full additional night for some unknown reason). Rooms need a 100% makeover. They feel like a mix of a motel and your grandmother's bedroom from 1955. Also, there were at least 3 people trying to get their money back in the 11 hours that I was there. Only needed a place to stay for night on way to Bodrum
Stayed 1 night in Aug 2024

4/10 Poor

Esra

Stayed 2 nights in Jul 2024

10/10 Excellent

MESUT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

mustafa umut

Stayed 1 night in Oct 2023

8/10 Good

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Excellent rooms, impressive facade, grounds, pool and views wonderful. Given this we were surprised at the state of the sunbeds and some of the other furniture, even more so by the unavailability of the Internet anywhere except at reception. It was sometimes hard to escape the incessant music, particularly frustrating when you want to appreciate the wonderful views and the sounds of nature. Some of the staff were excellent, notably in the restaurant, and at reception, but the younger ones in particular seemed to be a lot more interested in their phones and chatting to each other than the clientele.
Stayed 3 nights in Sep 2023

8/10 Good

Biser Vurov

Business traveller
Good
Good hotel, in restaurant is not so clean at all.
Stayed 4 nights in Sep 2023

2/10 Terrible

Isabel

Travelled with family
Disliked: Cleanliness, amenities
The food was disgusting made me sick then we was literally 2 mins late for snacks they refused to do us chips so we had to go pay for food down the roads pool near dinning area was dirty
Stayed 2 nights in Sep 2023

2/10 Terrible

Ghandi

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our recent stay at this hotel was far from enjoyable. Despite receiving confirmation of an early check-in, our room was not ready upon arrival. The frustration began when we encountered the night staff who seemed to have no command of English, making communication virtually impossible. As a result, they provided us with a temporary room that left much to be desired. Unfortunately, our disappointment didn't end there. The following morning, our experience took a nosedive at breakfast. The food served was well below our expectations, with tasteless and unappetizing options that left us regretting our decision to dine at the hotel. All in all, this stay was marred by a lack of communication, a substandard room, and an unimpressive breakfast experience. We expected much more from this hotel and hope that these issues can be addressed for future guests.
Stayed 2 nights in Sep 2023

8/10 Good

Dolores

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2023

2/10 Terrible

Dilek

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad
Stayed 4 nights in Jun 2022

10/10 Excellent

Asia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my husband stayed in the hotel for 1 week. Amazing hotel with great panoramic views of mountain and ocean! In fact the hotel is on a mountain which is very rare, truly stunning and great for pictures. Everton the hotel are so friendly I can’t say one bad thing about the hotel it was just beautiful. The best thing for us was the two dogs Tina and Gorgey so lovely! We will definitely come back to this hotel for sure.
Stayed 7 nights in May 2022

4/10 Poor

Karen

Disliked: Staff & service, property conditions & facilities
Very very poor
Let’s start with the good points Freshly decorated room only let down was an old toilet left in situ. Nice views of the sea and mountains. Nice pool area although sun beds broken and old Staff friendly Cleanliness of hotel was good. BAD POINTS Had to go looking for food. Panoramic bar was supposed to be open for snacks and drinks this was never manned until I complained and even then there was no snacks. Main bar served drinks. I asked for a lager and a wine and we received half a glass of both each. Food was overall poor. Evening meal was chicken turkey or meatballs with chips rice and salad. Lunch next day was chicken turkey or meatballs!!! Breakfast no fruit on offer no yoghurts selection was eggs salami salad cornflakes and bread. Complained to manager asked for refund but was not interested just told me all places now open Private beach disappointing we were embarrassed to sit next to another all inclusive due to the broken beds and umbrellas. The snack bar was an old run down shack again that was never open for drinks or snacks. We promptly left. Overall we stayed for 24hours out of our 3 night all inclusive break. Couldn’t take anymore of the poor quality and as for all inclusive that is a complete joke!!! General manager needs to up his game if he wants the customers to come to this hotel. It is a shame really as this could be a nice place. There was more but have ran out of characters
Opening times for refreshments Beach bar never open Panoramic bar also closed and when opened the next day still did not serve snacks
Bus shuttle to run down area of beach
Stayed 3 nights in May 2022

10/10 Excellent

Mehtap

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2022

8/10 Good

Deniz

Stayed 2 nights in Apr 2022

10/10 Excellent

Birand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fiyat performans olarak gayet iyi, denize mesafesi yürümeyi sevenler için ideal. Yemekler ve odalar ortalama üstü
Stayed 2 nights in Apr 2022

6/10 Okay

Kenan

Stayed 1 night in Apr 2022

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

2/10 Terrible

Pawel

Stayed 1 night in Oct 2021

8/10 Good

Gabriel

Stayed 1 night in Sep 2021

4/10 Poor

Sergey

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid by all costs. The hotel is like time machine. Everything is outdated and time-worn, interiors are gaudy and the property on the hole is in unsanitary condition. I don't know how this type of business can exist in 2021. P.S. It's not adult only cause you can actually see kids running and screaming by the pool.
Stayed 4 nights in Aug 2021

8/10 Good

Alptekin

Stayed 2 nights in Jul 2021

4/10 Poor

ÖNDER

Stayed 1 night in Jul 2021

6/10 Okay

Ferahnaz

Disliked: Staff & service
Vill man gå dit så är det nära havet och man får inte förvänta sig att koppla av utan man får göra det mesta servicen själv. Jag hade större rum som jag betalade för svit men fanns inget i kylen. Man får inte förvänta sig nåt om man ska dit som man får i en 5 star hotel. Inte många mat sorter man fick välja på. Liknar 3 star än 5.
Stayed 1 night in Jul 2024

10/10 Excellent

Gonca

Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Çalışanların güleryüzü ve yemeklerin hem çeşidi hem lezzetli olması nedeniyle çok memnun kaldık ancak odaların yenilenmesi lazım, özellikle banyolar oldukça eski ve bakımsızdı
Stayed 2 nights in Aug 2023