4/10 Poor
Michael S
Travelled with partner
7 Feb 2025
Disliked: Amenities, property conditions & facilities
Check in was nice enough. We stayed for 3 nights. By the 2nd day, our hallway smelled like a very strong air freshener(that was there from the very beginning)that was there every day, but mixed with a very strong baby poop smell without ever hearing a baby! The air freshener smell was VERY strong! We put towels up against our door to keep out the smell since there was a sizable gap at the bottom. Our cable was not on when the tv power was turned on. I went to call the front desk and wasn’t able to. Our phone didn’t work-pulled the table away only to discover the phone was not plugged into the phone jack. In fact, it wouldn’t plug in!! It went straight on through-never heard the click! So, I had to look it up on my phone to call it in!
Front desk came up to help with the cable. Looked at the phone jack and said it probably wouldn’t get fixed by the time we left(it didn’t). The bottom drawer that the tv was on was pushed in so we took pics(because we didn’t want to get charged). There was an outlet in the hallway that had no outlet plate on it. The front doors were filthy and didn’t close all the way. During our checkout, I was prepared to bring up everything, but when the worker saw me with my room cards, she told me to lay them down on the desk and walked away to go do something else. We will not be back to this location.
Michael S
Stayed 3 nights in Jan 2025