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Hearton Hotel Shinsaibashi

3.0 star property
Hotel with a restaurant, a short walk to Dotonbori

Photo gallery for Hearton Hotel Shinsaibashi

Relax in a cozy space with a long bench seating area and book-lined walls, perfect for reading and unwinding.
Guest rooms are accessible via this well-lit corridor.
Experience the vibrant atmosphere of Planet3rd, a cafe and lounge with a modern design and outdoor seating area.
Two spacious beds with white linens and multiple pillows offer ample sleeping space, complemented by a headboard with integrated lighting.
Welcome to our reception area, featuring a sleek desk, comfortable seating, and modern amenities.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi
  • Air conditioning
The current price is AU$88
21 July - 22 July

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking

Twin Room, Non Smoking

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 16 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Double Room, Non Smoking

Double Room, Non Smoking

Double Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Economy Double Room, Non Smoking

Economy Double Room, Non Smoking

Economy Double Room, Non Smoking

8.2 out of 10
Very good
(20 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 12 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Triple Room, Non Smoking

Triple Room, Non Smoking

Triple Room, Non Smoking

7.6 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 17 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Single Room, Non Smoking

Single Room, Non Smoking

Single Room, Non Smoking

8.8 out of 10
Excellent
(20 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room Non smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Single Room Non smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room Non smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Double Room Non smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Semi Double Room Non smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Semi Double Room Non smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Double Room Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

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About the area

Map
1-5-24 Nishi Shinsaibashi, Chuo-ku, Osaka, Osaka-fu, 542-0086

What's nearby

  • Dotonbori - 4 min walk - 0.4 km
  • Dotonbori Glico Sign - 5 min walk - 0.4 km
  • Orix Theater - 10 min walk - 0.9 km
  • Kuromon Ichiba Market - 12 min walk - 1.0 km
  • Kyocera Dome Osaka - 2 min drive - 2.2 km

Getting around

  • Shinsaibashi Station - 4 min walk
  • Osaka-Namba Station - 9 min walk
  • Osaka (KIX-Kansai Intl.) - 51 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪スターバックス - ‬2 min walk
  • ‪サイゼリヤ - ‬2 min walk
  • ‪コメダ珈琲店西心斎橋店 - ‬1 min walk
  • ‪海底撈火鍋心斎橋店 - ‬1 min walk

About this property

Hearton Hotel Shinsaibashi

Hotel near Dotonbori
Dotonbori Glico Sign and Orix Theater are located near Hearton Hotel Shinsaibashi, which provides a coffee shop/cafe, dry cleaning/laundry services and conference space. The on-site restaurant, Planet 3rd, offers breakfast, lunch and dinner. Guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), meeting rooms and a 24-hour front desk
  • A vending machine, luggage storage and multilingual staff
  • Laundry services, a lift and a banquet hall
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 302 rooms offer comforts such as air conditioning and bathrobes, in addition to perks such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with bidets and shower/bath combinations
  • 26-inch flat-screen TVs with cable channels
  • Fridges, heating and daily housekeeping

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 1,430 for adults and JPY 770 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Planet 3rd

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • Lift

More

  • 10 floors
  • 2 buildings
  • Banquet hall
  • Built in 1984
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 1430 for adults and from JPY 770 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit/debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hearton Hotel Shinsaibashi
Hearton Hotel Shinsaibashi Osaka
Hearton Shinsaibashi
Hearton Shinsaibashi Hotel
Hearton Shinsaibashi Osaka
Hotel Hearton Shinsaibashi
Shinsaibashi Hearton Hotel
Hearton Hotel
Hearton
Hearton Hotel Osaka
Hearton Shinsaibashi Osaka
Hearton Hotel Shinsaibashi Hotel
Hearton Hotel Shinsaibashi Osaka
Hearton Hotel Shinsaibashi Hotel Osaka

Frequently asked questions

Is Hearton Hotel Shinsaibashi pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hearton Hotel Shinsaibashi?

As of 12 July 2025, prices found for a 1-night stay for 2 adults at Hearton Hotel Shinsaibashi on 21 July 2025 start from AU$87.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hearton Hotel Shinsaibashi?

This hotel doesn't offer parking.

What time is check-in at Hearton Hotel Shinsaibashi?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hearton Hotel Shinsaibashi?

Checkout is at noon.

Where is Hearton Hotel Shinsaibashi located?

Located in Minami, this hotel is within a 10-minute walk of Amerikamura, Dotonbori and Dotonbori Glico Sign. Nipponbashi and Orix Theater are also within 1 mile (2 km). Shinsaibashi Station is only a 4-minute walk and Yotsubashi Station is 6 minutes.

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Hearton Hotel Shinsaibashi Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 445 out of 1007 reviews
Rating 8 - Good. 391 out of 1007 reviews
Rating 6 - Okay. 128 out of 1007 reviews
Rating 4 - Poor. 27 out of 1007 reviews
Rating 2 - Terrible. 16 out of 1007 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay
Stayed 1 night in Jul 2025

8/10 Good

Riza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very warmpt and helpful. Thanks we havd a great stay
Stayed 3 nights in Apr 2025

8/10 Good

Delmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are really small and breakfast is a little expensive
Stayed 1 night in Apr 2025

10/10 Excellent

Nishimoto

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Apr 2025

10/10 Excellent

Tomoki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good!
Stayed 1 night in Apr 2025

6/10 Okay

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
the location is great
Stayed 1 night in Jun 2024

10/10 Excellent

Man Ki

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 2 nights in Jan 2025

2/10 Terrible

Thomas

Disliked: Cleanliness, amenities, property conditions & facilities
Pictures are not indicative of room quality. Requested non-smoking room and was put on "smoking" floor. Additionally, air conditioning is advertised as available and were told that we could only use "fan mode" during our stay. Left early, will be pursuing refund.
Stayed 3 nights in Apr 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located near the main areas, walking distance.
Stayed 1 night in Apr 2024

6/10 Okay

Colton

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Good area for the price!
Stayed 3 nights in Apr 2024

8/10 Good

Mymy

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel location is excellent. However, our semi double room was very small and no window
Stayed 4 nights in Oct 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Free sake and draft beer was a really nice touch.
Stayed 1 night in May 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is conveniently located for exploring Osaka: it’s very close to the shopping in Shinsaibashi and the Osaka loop station, and about a 10 min walk to Dotonbori. The staff is very helpful too — they were quick to respond to my emails, and they kindly helped arrange for our luggage to be forwarded to our next destination. (FYI they only seem to offer a laundry service but we found a coin laundromat nearby).
Stayed 4 nights in Oct 2024

10/10 Excellent

Jo Kathrina Jimenez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! has all the amenities close by. Only thing was we could hear sirens at night.
Stayed 3 nights in Mar 2024

10/10 Excellent

Annabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and staff are very helpful. Masachi helped us a lot in trasnporting our luggage to our next hotel. Most of all, I love the location. It’s near the subway and dotonbori.
Stayed 5 nights in May 2024

4/10 Poor

Kim

Disliked: Cleanliness, property conditions & facilities
The carpets needed a good cleaning and the bathroom felt like it belonged in a camper van.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was a little small for 3 people.
Stayed 2 nights in Jun 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really good hotel

The staff are very friendly and welcoming. They helped us forward our luggage, nothing was too much trouble for them. The beds were a bit hard but i found them comfortable. The room was clean with plenty of amenities. The hotel is located so close to the subway and also within walking distance to Dotonburi
Stayed 3 nights in May 2024

8/10 Good

Ellie

Liked: Cleanliness, staff & service, property conditions & facilities
Near the Shinsaibashi station, close to shopping and restaurants. The room was clean and the staff were nice and accommodating. You’re required to leave your room key at the reception desk when you leave the hotel and that’s strange, but there’s someone at the desk 24/7 so there’s no problem getting back in your room.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convince of the smoking room on the forth floor. The restaurant attached was ideal and the staff there were amazing. Only thing I wish was different was the fact the would come in and clean without being asked to.
Stayed 5 nights in May 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, convenient very clean just was very small for me I m 5ft 10 in and weight 188 and I had some struggles on the room I’m, basically it’s just to sleep also no window access.
Stayed 3 nights in May 2024

10/10 Excellent

Arthur

Liked: Amenities
Everything was great. Only snag was front desk said they don’t reserve taxis. Went back later and tried again. Taxi was reserved with great service.
Stayed 3 nights in Apr 2024

6/10 Okay

Chi Keung

Liked: Staff & service
The Hotel was old and the facilities also too old
Stayed 4 nights in Mar 2024

6/10 Okay

Yoke Ling

Disliked: Cleanliness
We’d stayed at this Hearton hotel before and appreciated its convenient location and cleanliness. However, we were disappointed with the following during this stay: - The floor of our guest room was pretty dirty despite the room being cleaned by housekeeping everyday. It appeared that the floor wasn’t vacuumed as we found clumps of long hair which was probably left by previous occupants and even a coin on the ground. - The daily breakfast at the cafe opposite the hotel was a letdown. In addition to its limited spread and palatability, the same food was served everyday throughout the 8 days that we were there.
Stayed 7 nights in Apr 2024

10/10 Excellent

Janella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 2nd time to stay here in this hotel, we first stayed in Hearton Hotel last November 2023. I would definitely recommend Hearton Hotel to my friends and relatives. Affordable rate. Helpful receptionists available 24/7. There is an elevator which is a must for travelers with big luggages. As expected in Japan, room is small but tolerable for 2 pax, we have brought 1 large luggage, 1 medium luggage and 1 small luggage. Luggages are mostly closed if we don’t need anything from it. There is no cabinet for our clothes but for us it’s not a big issue. We like their toilet, it’s small with a tub but super clean. Bath Towels & Face towels are changed every day. Shampoo, conditioner, bath liquid soap and hand soap are available. They provide & give basic toothbrush everyday. We borrowed clothing iron everyday for free. Great location! It’s a 2-min walk from Shinsaibashi station, 15-20mins walk from Namba station, 10-min walk from Glico Dotonbori. We can stay late night shopping in dotonbori & don’t worry about the schedule of the last train because hotel is very near shopping area. Every day when we go out, we leave the key of our room in the reception area, it’s their policy maybe because they will fix our bed and change towels, not a big issue for us since we bring our valuables with us everyday and we trust the hotel staff. Family mart is just across the hotel.
Stayed 5 nights in Apr 2024