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"For people who doesn't understand Japanese, it was difficult "

"Hotel is unmanned with no lobby attendant. Everything is done virtually through a video concierge in the lobby. When giving the room code it wasnt the safest as they put it on the screen and others can see your detailed information on at check in if you dont block the screen from others. Overall very spacious layout with tons of room for Tokyo and it was clean. About 10 mins walk to Dotonbori or the subway. Heating/AC unit is a bit hard to get setup properly but once its set its good."

Family Room, 1 Bedroom, Non Smoking, City View | Terrace/patio

"Spacious & comfortable. Great to have a kitchenette & washing machine. Front desk staff spoke English well & were helpful. Great location close to train stations & Dotonbori."

Fridge, microwave, stovetop, electric kettle

"Absolutely loved the apartment like style to this hotel. Was able to comfortably fit 4 adults. Self check in/out and services were very prompt and easy to understand. Only blip was the inability to transport luggage directly to hotel due to no staff available to receive luggage. Sister hotel which was a very easy short walk was able to receive the luggage for us, however the from and to (Kyoto hotel to respective Osaka hotel) took a lot of time due to miscommunication with phone calls or...

"Room was very nice and big considering other hotels in the area. It is a self check in/out system, so you really cannot check in until the time given. Everything is electronic/virtual. "

"Perfect stay! It was very close to restaurants, convenient stores and train stations. Very modern and clean. Will definitely stay here again. "

includes taxes & fees

11 Feb - 12 Feb

"Love the space! With a family of 5, there is ample room for everyone and space for 4 big luggages and loads of shopping bag. I stayed for 12nights, and tne only con was that there isnt room service where the rooms get cleaned. It got a little dusty after a week and got a bit uncomfortable. But overall, great place and location. We enjoyed it. "

"About a 10 minute walk to train station and shopping so it was quiet. Beds were low to the ground so not a lot of places to put suitcases - could not put them under the beds. Be sure to follow the check-in & access instructions carefully, they are easy to understand once you do this."

"Perfectly located—close enough to attractions yet far enough to enjoy peace and quiet."

Standard Quadruple Room | Private kitchenette

"However, as there was only one elevator available. When we checked out at around 9:30 to 10:30am, we had to wait for 7 rounds of door openings to finally get into the elevator. Hence, living at 13 floor was a big trouble in using the elevator."

"This new hotel is in an amazing location, close to everything. The spacious two-bedroom suite was perfect, and the free breakfast had a great variety. The staff was super friendly and helpful, making our stay even better. Highly recommend!"

"Easy check-in process; huge grocery store nearby; many dining options nearby. Room has a lot of amenities and kept very clean."

"The hotel room as just as advertised with no hidden surprises. This hotel is self check-in, and despite being my first time as such it was no hassle at all. All the information you need is sent to you weeks prior to arrival. The room itself was clean and spacious and housed the three of us well. Great place if you're staying in Osaka and want to be close to transport and shopping outlets."

"E-Stay Namba is an excellent choice for staying in Osaka! Its location is perfect, with countless shops, restaurants, train stations, and attractions nearby. The staff was accommodating, even allowing us to check in an hour earlier than the scheduled time. The property itself is clean, spacious, and well-maintained. We especially appreciated the guest lounge on the ground floor, complete with seating and a toilet for added convenience. I highly recommend this place to anyone visiting Osaka!"

"Room is great, near mega donquijote for late night shopping, near train station, 30min walk for crowded section of osaka (namba / shinsaibashi). Family wamt nearby, Great location for the price if you travel all around osaka"

Desk, laptop workspace, blackout curtains, free WiFi

"Overall stay-very good and good for family vacation."

"It was good"

Laptop workspace, blackout curtains, free WiFi, bed sheets

"Very clean, organized, close to train station and convenience stores which made it so convenient. Check in was easy! Would definitely stay here again! "