10/10 Excellent
Hugh
15 Oct 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, clean, comfortable hotel centrally located in Oslo. Would definitely recommend staying if you're here for a break. Staff are fantastic and I want to make special mention of Ramzes who helped me out when I checked in. I was having issues with my phone and needed to book rail tickets to Sweden but Ramzes was amazing and helped me get these booked.
These tickets had to be booked there and then from my perspective and he simply translated for me and took me through the whole process.
Excellent customer service and it helped me out immensely. Not only this but three days later, not only did Ramzes recognise me when I came back, but also remembered my name!
That is a sign of someone who is excellent at their job and his welcoming nature makes you feel at home. Thank you Ramzes, you really made my stay at Scandec Karl Johan very enjoyable
Hugh
Stayed 2 nights in Oct 2024