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Lion Quays Hotel & Spa

4.0 star property
Riverfront hotel with 2 restaurants and full-service spa
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Lion Quays Hotel & Spa

Indoor pool
Indoor pool
Exterior
Exterior
Business centre
VIP Access

Reviews

8.0 out of 10
Very good

Popular amenities

The price is AU$177
includes taxes & fees
19 Jan - 20 Jan

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Double Room, Canal View

Executive Double Room, Canal View

Executive Double Room, Canal View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Individually decorated
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
  • 20 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 20 sq m
  • Resort view
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.4 out of 10
Very good
(13 reviews)

Highlights

Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 20 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Suite, Canal View

Luxury Suite, Canal View

Luxury Suite, Canal View

Highlights

Individually decorated
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
  • 30 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed
Front of property

The Wild Pheasant Hotel & Spa

Spa
Pet-friendly
Parking included
Free WiFi
8.4 out of 10, Very good, (547)
The price is AU$159
includes taxes & fees
30 Jan - 31 Jan
The Wild Pheasant Hotel & Spa
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About the area

Map
Moreton, Oswestry, England, SY11 3EN

What's nearby

  • Lion Quays Spa - 3 min walk
  • Pontcysyllte Aquaduct - 2 min drive
  • British Ironwork Centre - 8 min drive
  • Chirk Castle - 11 min drive
  • Racecourse Ground - 13 min drive

Getting around

  • Gobowen Station - 2 min drive
  • Manchester Airport (MAN) - 57 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪The Poachers Pocket - ‬2 min drive
  • ‪Whittington Castle - ‬6 min drive
  • ‪Herd Milk & Coffee - ‬5 min drive
  • ‪Chirk Tandoori - ‬4 min drive

About this property

Lion Quays Hotel & Spa

Upscale hotel by the river
Take advantage of a terrace, a coffee shop/cafe and a garden at Lion Quays Hotel & Spa. Treat yourself to aromatherapy, a sports massage or a facial at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Modern European cuisine. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self-parking
  • Full breakfast (surcharge), bike hire and 3 outdoor tennis courts
  • Express check-out, luggage storage and a lift
  • Guest reviews give top marks for the helpful staff
Room features
All 82 individually decorated rooms offer comforts such as 24-hour room service, as well as amenities such as late-night room service and free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • TVs with premium channels
  • Free infant beds, electric kettles and heating

Languages

English, Polish, Slovak, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: GBP 11.95 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cafe Ash
  • Nicos Brasserie
  • The Waterside

Things to do

  • 3 outdoor tennis courts
  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: GBP 25.00
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 11.95 per person
  • Early check-in fee: GBP 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Pool access available from 7:30 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Lion Quays Waterside
Lion Quays Waterside Oswestry
Lion Quays Waterside Resort
Lion Quays Waterside Resort Oswestry
Lion Quays Hotel Oswestry
Lion Quays Hotel
Lion Quays Oswestry
Lion Quays
Lion Quays Hotel & Spa Hotel
Lion Quays Hotel & Spa Oswestry
Lion Quays Hotel & Spa Hotel Oswestry

Frequently asked questions

Does Lion Quays Hotel & Spa have a pool?

Yes, this property has an indoor pool. Pool access is from 7:30 AM to 10:00 PM.

How much does it cost to stay at Lion Quays Hotel & Spa?

As of 17 Jan 2025, prices found for a 1-night stay for 2 adults at Lion Quays Hotel & Spa on 19 Jan 2025 start from AU$177.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Lion Quays Hotel & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Lion Quays Hotel & Spa?

Self-parking is free at this property.

What time is check-in at Lion Quays Hotel & Spa?

Check-in start time: 3:00 PM; check-in end time: 3:00 AM. Early check-in is available for a fee of GBP 25.00 (subject to availability). After-hours check-in is not available.

What time is check-out at Lion Quays Hotel & Spa?

Checkout is at 11 AM.

Where is Lion Quays Hotel & Spa located?

Situated on the waterfront, this spa hotel is within 1 mile (2 km) of Lion Quays Spa and Pontcysyllte Aquaduct. Park Hall Stadium is 2.9 mi (4.7 km) away. Gobowen Station is 27 minutes by foot.

Reviews

8.0

Very good

Rating 10 - Excellent. 283 out of 673 reviews" "
Rating 8 - Good. 195 out of 673 reviews" "
Rating 6 - Okay. 98 out of 673 reviews" "
Rating 4 - Poor. 61 out of 673 reviews" "
Rating 2 - Terrible. 36 out of 673 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Niamh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room for a cheap price.
Stayed 1 night in Jan 2025

4/10 Poor

Timothy

Business traveller
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
My room 210 had no heating and thin duvet. It was very cold in the room and very uncomfortable
Stayed 1 night in Jan 2025

8/10 Good

Thomas, Solidaridad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although being an Expedia Platinum member, and this is a VIP signature property, it was unfortunate not to receive the benefits provided by my membership! However, not to overshadow our stay. The staff are very polite and the service was good. The room and amenities were good. The gym & spa are exceptional, with very helpful and attentive staff. Overall, a very pleasant stay, and I would recommend the hotel to anybody looking for a relaxing atmosphere.
Stayed 2 nights in Dec 2024

8/10 Good

Jorden

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A lovely stay. Especially the spa and breakfast. Some small inconveniences that you may want to correct include a dirty glass, shampoo dispenser not working and the steam room being out of service. This did not impact the quality of our stay but could have been improved
Stayed 1 night in Dec 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Cynan

Stayed 1 night in Dec 2024

6/10 Okay

Christopher

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We stay at this hotel often and unfortunately this was our most disappointing stay. In short I feel like I can sum it up by saying It felt like we booked last minute and were put in the last available room, however that wasn’t the case, this was a long planned stay and we booked our room months ago. Upon entering our room we quickly noticed it hadn’t been vacuumed. There was tobacco on the floor presumably from the previous guest making up cigarettes. The bathroom was very close to enter and the bathroom floor extremely cold to walk on. The window blinds are broken and the window didn’t lock correctly. Also the hot water from the sink didn’t get hot. The soap and shampoo dispensers were not good, when you push it down they don’t recoil and you have to lift it up to be able to push it again. Just little things you may say but it dampens the experience and why I’ve only scored this 3 out of 5.
Stayed 1 night in Dec 2024

8/10 Good

Kuda

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is completely outdated and is in urgent need of refurbishment. The room was very smelly I had to use cologne a few times to try and manage it. The bathroom was too small! The lift stopped suddenly on arrival to your floor — not good! The whole hotel needs to be modernised. The internet was completely atrocious. We could not work there at all! The Spa was the exceptional. I would recommend a Spa Day but do not book the hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

DH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Mena

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to the excellent checking in staff. They had read my requirements/ specific request, and facilitated an ideal stay. Friendly greeting.
Stayed 1 night in Dec 2024

10/10 Excellent

ifan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Elena

Travelled with partner
Liked: Staff & service
Room very compact, bathrooms very, very tiny. Can improve on cleanliness! Tv remote not working properly, every time I had to take the batteries out and back in again in order to work. Breakfast very limited for choices. Staff very nice and very friendly! In the bathroom missing every single necessities like shower cup, cotton buds and rings.
Stayed 4 nights in Nov 2024

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and restaurant. Food and service in the restaurant was fabulous. The leisure area was lovely although half the jacuzzi wasn’t working. The walkways at night from the spa area need to be lit up as it was quite dangerous. Room was comfortable. Some shared areas look like they need refurbishment.
Stayed 1 night in Nov 2024

8/10 Good

Borja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this Hotel. The room was very clean and nice. The facilities were very nice and also very clean. The meal at the restaurant was VERY nice and reasonably priced. I would definitely come back.
Stayed 1 night in Nov 2024

10/10 Excellent

Ayesha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room walls aren’t sound proof, could hear the person in the next door snore other than that it’s really nice
Stayed 2 nights in Oct 2024

10/10 Excellent

Matthew

Stayed 1 night in Oct 2024

4/10 Poor

Emma

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Crap
Twin beds for a double ended up with very sore back
Stayed 2 nights in Oct 2024

10/10 Excellent

Mr Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway
Great place to unwind for 2 nights. Get a room overlooking the canal and a spa visit
Stayed 2 nights in Oct 2024

2/10 Terrible

Leela

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Peter

Stayed 1 night in Oct 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & relaxing.
Brilliant stay. Feel so relaxed and a lovely location. Only niggle like a few hotels. Could not connect my fire stick to the tv to match what I want to watch. But all in all a fantastic little break away.
Stayed 1 night in Oct 2024

2/10 Terrible

Chelsea

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024