Hot springs

Reviews of Hotel Sunny Valley

3 out of 5
Hotel Sunny Valley
254 Chikuni Otsu, Kitaazumi-gun, Otari, Nagano

Reviews

9.8

Exceptional

Rating 10 - Excellent. 11 out of 13 reviews
Rating 8 - Good. 2 out of 13 reviews
Rating 6 - Okay. 0 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

8.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marci

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing and the food was delicious. Convenient location near ski run.
Stayed 2 nights in Jan 2025

10/10 Excellent

Michelangelo

Stayed 2 nights in Jan 2025

10/10 Excellent

Phu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

JBrien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Quaint Hotel with Excellent Hospitality

I was here for an 8-day ski trip, 6 nights in a Western-style room, and 1 night in a Japanese-style room. The hotel is very spacious and I really like the rustic/quaint atmosphere. I really liked that the western room had a couch. Made full use of the onsen and ski locker room in the basement. Free Kaiseki Breakfast was very convenient. There's a free shuttle to the lifts and going back just involves skiing down the slop across the road from the hotel. The town centre is still walkable from here, despite how it looks on the map.
Stayed 5 nights in Jan 2023

10/10 Excellent

Kitty

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kitty Tam

We stayed for 8 days with other families, the services we got from the hotel boss and his son are excellent! They made all of us feel like home! It’s so warmth and sweet! It’s Xmas, the chef home made a Xmas cake for us as complimentary and surprise to us! They also offer us the apples and oranges which they bought it for their friends! All dinners were different and it was a surprise to experience each meal! It’s the first time to stay in this kind of hotel!
Stayed 8 nights in Dec 2019

10/10 Excellent

PO MING

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Feb 2025

8/10 Good

PO CHI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Poh Lean

Stayed 4 nights in Dec 2024

10/10 Excellent

SHIGEOMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed 5 nights for snowboarding. The host can drive you to Gondola, and you can just ski-in at the end of the day. What impressed me most is their hospitality, if you have any problem, just ask and they will help you. 10 out of 10 for great service!
Stayed 6 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

shinya

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023