Biwako Hotel

4.0 star property
Discover your own slice of serenity by unwinding at this tranquil hotel oasis. Dip into a soothing hot spring or savor flavors from four restaurants.

Photo gallery for Biwako Hotel

In-room safe, desk, blackout curtains, iron/ironing board
Exterior
Hot springs
Lake view
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 14 of 14 rooms

Premium Luxury Twin Room VISTA with Lounge Access [Adult-Only], Non-Smoking

Highlights

Air conditioning
Club Lounge
TV
Blackout curtains
Bathrobes
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • 42 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

Premium Luxury Twin Room AQUA with Lounge Access [Adult-Only], Non-Smoking

Highlights

Air conditioning
Club Lounge
TV
Blackout curtains
Hairdryer
Bathrobes
Toilet with electronic bidet
Shower/bath combination
  • Lake view
  • Sleeps 2
  • 2 Single Beds

Superior Twin Room [Non-Smoking] - Lake View (40sqm)

Highlights

Air conditioning
TV
Blackout curtains
Hairdryer
Private bathroom
Toilet with electronic bidet
Shower/bath combination
Free bottled water
  • 40 sq m
  • Lake view
  • Sleeps 4
  • 2 Single Beds

Deluxe Twin Room [Non-Smoking] - Lake View (33sqm)

Highlights

Air conditioning
TV
Blackout curtains
Hairdryer
Private bathroom
Toilet with electronic bidet
Shower/bath combination
Free bottled water
  • 33 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

Superior Twin Room [Non-Smoking] - Lake View (33sqm)

Highlights

Air conditioning
TV
Blackout curtains
Hairdryer
Private bathroom
Toilet with electronic bidet
Shower/bath combination
Free bottled water
  • 33 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

Deluxe Twin Room [Non-Smoking] - Lake View (40sqm)

Highlights

Air conditioning
TV
Blackout curtains
Hairdryer
Private bathroom
Toilet with electronic bidet
Shower/bath combination
Free bottled water
  • 40 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

Deluxe Double Room [Non-Smoking] - Lake View (30sqm)

Highlights

Air conditioning
TV
Blackout curtains
Hairdryer
Private bathroom
Toilet with electronic bidet
Shower/bath combination
Free bottled water
  • 29.9 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

Superior Floor Natura Twin Room

  • Sleeps 4
  • 2 Single Beds

Deluxe Floor Lumina Twin Room(40㎡)

  • Sleeps 2
  • 2 Single Beds

Deluxe Floor Lumina Twin Room(33㎡)

  • Sleeps 2
  • 2 Single Beds

Deluxe Floor Lumina Twin Room With Extra Bed

  • Sleeps 4
  • 2 Single Beds

Deluxe Floor Lumina Double Room

  • Sleeps 2
  • 1 Queen Bed

Premium Luxury Twin Room Vista With Lounge Access [Adult-Only], Non-Smoking

  • Sleeps 2
  • 2 Single Beds

Premium Luxury Twin Room Aqua With Lounge Access [Adult-Only], Non-Smoking

  • Sleeps 2
  • 2 Single Beds

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About the area

Map
2-40 Hama-Machi, Otsu, Shiga-ken, 520-0041

What's nearby

  • Lake Biwa Canal - 9 min walk
  • Biwako Hall - 11 min walk
  • Mii-dera - 19 min walk
  • Kiyomizu Temple - 14 min drive
  • Mount Hiei - 17 min drive

Getting around

  • Biwako-Hamaotsu Station - 7 min walk
  • Keihan Yamashina - 7 min drive
  • Osaka (ITM-Itami) - 52 min drive

Restaurants

  • ‪ロッテリア 浜大津アーカス店 - ‬3 min walk
  • ‪日本料理 おおみ - ‬4 min walk
  • ‪モダン・ミール - ‬4 min walk
  • ‪madocafe - ‬3 min walk
  • ‪近江牛専門店近江かど萬 - ‬6 min walk

About this property

Biwako Hotel

Upscale hotel near Lake Biwa Canal
Located close to Otsu Port and Biwako Flower Fountain, Biwako Hotel provides an indoor mineral hot spring (onsen), a rooftop terrace and a garden. For some rest and relaxation, visit the sauna. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and Japanese cuisine. Free in-room WiFi is available to all guests, along with a hair salon and 2 bars.
You'll also find perks such as:
  • A seasonal outdoor pool and a children's pool
  • Free self-parking
  • Buffet breakfast (surcharge), free train station pick-up and bike hire
  • Hot springs on-site, a banquet hall and a lift
Room features
All 175 rooms boast comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Toilets with electronic bidets, shower/bath combinations and hairdryers
  • Heating, daily housekeeping and desks

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free train station pick-up shuttle from 8:00 AM to 10:00 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,200 for adults and JPY 1,600 for children
  • 2 bars/lounges
  • 4 restaurants

Restaurants on site

  • Bar Bellago
  • HOSHI
  • OHMI
  • The Garden

Things to do

  • Bicycle rentals
  • Children's pool
  • Hot springs
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • On a lake
  • Rooftop terrace

Spa

  • Hot springs
  • Indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
This property's hot spring "Ruri Onsen Ruri no Yu" will be under scheduled maintenance and operating hours will change for the following dates. On February 4, 2025, the men's bath will be available from 5 PM-midnight. On February 5, 2025, the women's bath will be open from 5 PM-midnight. Both the men's and women's baths will be available from 5 PM-midnight on February 12, February 18, and February 19, 2025.
Meals are not included in the room rate for children ages 3 years and younger whose stay is included
Disposable personal items (toothbrush, razor, hair brush) are available on request in the lobby.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3200 for adults and from JPY 1600 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from July to August
Pool access available from 9:00 AM to 5:00 PM
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transport to and from this property
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Biwako Hotel
Biwako Hotel Otsu
Biwako Otsu
Biwako
Biwako Hotel Otsu
Biwako Hotel Hotel
Biwako Hotel Hotel Otsu

Frequently asked questions

Does Biwako Hotel have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 9:00 AM to 5:00 PM.

Is Biwako Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Biwako Hotel?

Self-parking is free at this property.

What time is check-in at Biwako Hotel?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Biwako Hotel?

Checkout is at 11:00 AM.

Where is Biwako Hotel located?

Located in the heart of Otsu, this hotel is within a 10-minute walk of Otsu Port, Biwako Flower Fountain and Lake Biwa Canal. Mii-dera and Omi Shrine are also within 3 mi (5 km). Biwako-Hamaotsu Station is 7 minutes by foot and Kamisakaemachi Station is 15 minutes.

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Biwako Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 349 out of 563 reviews
Rating 8 - Good. 171 out of 563 reviews
Rating 6 - Okay. 23 out of 563 reviews
Rating 4 - Poor. 10 out of 563 reviews
Rating 2 - Terrible. 10 out of 563 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Lyle

Nice place to stay
Excellent shuttle bus transportation to and from the train station.
Stayed 2 nights in Dec 2023

4/10 Poor

Yuki

Liked: Property conditions & facilities
Normal hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Etsuko

We had a room with a view of Lake Biwa. It was a beautiful. And the breakfast was delicious.
Stayed 1 night in May 2024

10/10 Excellent

Gafyn

Very nice hotel, very clean and safe, beautiful views. Excellent food. Would have stayed longer if our schedule allowed 5⭐️
Stayed 3 nights in Mar 2024

10/10 Excellent

Christopher

Lake view unobstructed
Lake view room worth it huge room . And the hotel onsen has a great view of the lake
Stayed 1 night in Mar 2024

10/10 Excellent

Tamsin

Excellent hotel with very attentive staff, although the dining options were quite expensive. Some vegan options would have been perfect! Beautiful views of Lake Biwa from our room, and loved the hotel shuttle bus to and from Otsu station. Thanks!
Stayed 1 night in Jun 2024

8/10 Good

Yet man

A relaxing trip
Nice view Comfortable room Service at lounge ok Food at dinner buffet not ok A walk near the lake a nice experience
Stayed 3 nights in Sep 2023

10/10 Excellent

Wenchi

Nice hotel and great view
It’s really happy to stay here. I believe all rooms are facing Biwako. Very good view, it’s our first priority option here.
Stayed 1 night in Apr 2023

8/10 Good

Josephine

Shuttle service available to and from Otsu station. Spacious room and great public bath.
Stayed 1 night in Mar 2023

8/10 Good

Yoko

The renovation was good enough, the staffs were very nice, the room had a nice view, and the Onsen was super clean and efficient. But I wonder what happened to the porter service. When we checked out, I could not find anyone helped our luggages.
Stayed 2 nights in May 2024

4/10 Poor

Kotaro

Liked: Amenities, property conditions & facilities
部屋の空調設備から異音がしたため、何度も目が覚めた
Stayed 1 night in Feb 2025

10/10 Excellent

Mihoko

Stayed 1 night in Jan 2025

8/10 Good

???

楽しく過ごせた
Stayed 1 night in Jan 2025

6/10 Okay

SAYOKO

レイクビューで部屋からも 大浴場からも眺めがすごく良かったです。 ホテルも清潔感がありオススメです
Stayed 1 night in Nov 2024

10/10 Excellent

Basil

Stayed 1 night in Oct 2024

10/10 Excellent

Sho

Stayed 1 night in Oct 2024

8/10 Good

M

Stayed 1 night in Oct 2024

10/10 Excellent

MIYUKI

琵琶湖が目の前の眺めも、お風呂も最高でした。ただ、女性用のサウナはなぜミストなのでしょうか?ドライにしてほしいです。またインルームダイニングがないのも残念でした。一部テイクアウトできますが、一番欲しかったのは朝食です。混んだ朝食会場で食べるより、眺めのいい自室でゆったり食べたいです。 とにかく琵琶湖ビューのお部屋が最高過ぎて、次に行くときにはもう部屋から出ないで一日ゴロゴロしたいくらいに気に入りました。 ホテル内のレストランもとても美味しかったです。ぜひ再訪したいです。
Stayed 2 nights in Oct 2024

10/10 Excellent

???

ラウンジが最高でした! また行きたいです!
Stayed 1 night in Aug 2024

10/10 Excellent

kitano

Stayed 1 night in Aug 2024

10/10 Excellent

???

ラウンジアクセスができる部屋が最高です
Stayed 1 night in Aug 2024

8/10 Good

Mari

エコとコスト削減は紙一重
琵琶湖畔のプールもあるホテル。部屋からは琵琶湖を臨めます。大浴場も同様に琵琶湖が見えて、くつろいだ気持ちになれます。JR大津駅間無料送迎バスが1時間に三本あり、便利です。スタッフもよく教育されていて感じがよい。唯一気になったのは、環境への配慮で、部屋の備品がとても少ないこと。歯ブラシ、シャワーキャップ、ブラシ、綿棒などはなし。希望者は購入出来ます。以前は何かしらあったのか、それらがかつては格納されていたらしい小さな棚の引き出しはカラ。事前にメールでその旨知らされていたのですが、実際に泊まると、少しシャビーな印象。今どきだから仕方ないかもしれないけど、このクラスのホテルでここまでするかと思いました。当然、朝食ブッフェに紙ナプキンはなし。客室階廊下の冷房も弱くて、真夏で酷暑だったため、エレベーター待ちで汗ばみました。 とはいえ、全体的には満足度が高いので、京都に来たら、行きか帰りにまたこちらに泊まりたいです。
窓からの景色
ロビー
Stayed 1 night in Aug 2024

10/10 Excellent

Matheus

Stayed 1 night in Aug 2024

8/10 Good

Takaharu

朝食が美味しかった。
Stayed 1 night in Aug 2024

8/10 Good

toshiharu

Stayed 1 night in Jul 2024