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Arc The Hotel

4.0 star property
Eco-certified Ottawa hotel in Downtown Ottawa with a conference centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Arc The Hotel

Reception
Cozy Family Double Room
Bar (on property)
Reception
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk
The price is AU$198
includes taxes & fees
15 Dec - 16 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Romantic Luxury Suite

Romantic Luxury Suite

Romantic Luxury Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Premium bedding
Memory foam bed
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Majestic King Room

Premium bedding, memory-foam beds, in-room safe, desk

Majestic King Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Premium bedding
Memory foam bed
Hairdryer
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Spacious Corner Suite

Spacious Corner Suite

Spacious Corner Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Premium bedding
Memory foam bed
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cozy Family Double Room

Cozy Family Double Room

Cozy Family Double Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Premium bedding
Memory foam bed
Hairdryer
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier King Room

Premium bedding, memory-foam beds, in-room safe, desk

Premier King Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Premium bedding
Memory foam bed
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Intimate Queen Room

Intimate Queen Room

Intimate Queen Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Premium bedding
Memory foam bed
Hairdryer
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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9.0 out of 10, Wonderful, (2106)
The price is AU$208
includes taxes & fees
19 Dec - 20 Dec
Lord Elgin Hotel
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About the area

Map
140 Slater St, Ottawa, ON, K1P5H6

What's nearby

  • National Arts Centre - 5 min walk - 0.5 km
  • Parliament Hill - 8 min walk - 0.7 km
  • University of Ottawa - 11 min walk - 1.0 km
  • Rogers Centre Ottawa - 11 min walk - 1.0 km
  • Byward Market Square - 14 min walk - 1.2 km

Getting around

  • Parliament Station - 4 min walk
  • Ottawa Station - 6 min drive
  • Ottawa International Airport (YOW) - 21 min drive

Restaurants

  • ‪Tim Hortons - ‬2 min walk
  • ‪Queen St. Fare - ‬4 min walk
  • ‪Le Moulin de Provence K.D - ‬4 min walk
  • ‪Cocotte Bistro - ‬2 min walk
  • ‪Thali - ‬2 min walk

About this property

Arc The Hotel

Boutique eco-certified hotel near Rideau Canal
Near Byward Market Square and University of Ottawa, Arc The Hotel provides a garden, dry cleaning/laundry services and a bar. The on-site restaurant, ARC Restaurant & Lounge, offers breakfast, lunch and dinner. Guests can also expect to find a conference centre.
Other perks at this hotel include:
  • Cooked-to-order breakfast (surcharge), bike hire and self-parking (surcharge)
  • Multilingual staff, luggage storage and smoke-free property
  • ATM/banking services, a 24-hour front desk and a vegetable garden
  • Guest reviews say great things the central location, helpful staff and first-rate property condition
Room features
All 112 rooms include comforts such as premium bedding and laptop-compatible safes, in addition to perks such as desk chairs and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • Free infant beds, coffee/tea makers and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, French

Property amenities

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured parking on site (CAD 25 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: CAD 9 to 17 for adults and CAD 9 to 17 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • ARC Restaurant & Lounge

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • Lift

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 100.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 11 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: CAD 9.99 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Housekeeping
  • Internet access
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 9 to 17 for adults and CAD 9 to 17 for children
  • Secured self-parking fee: CAD 25 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 100.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Arc Hotel
Arc Hotel Ottawa
Arc Ottawa
Hotel Arc
Arc The Hotel Hotel
Arc The Hotel Ottawa
Arc The Hotel Hotel Ottawa

Frequently asked questions

Is Arc The Hotel pet-friendly?

Yes, Arc The Hotel allows dogs (limit 2 total) with a maximum weight of up to 11 kg per pet. There's a fee of CAD 50 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Arc The Hotel?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at Arc The Hotel on 15 Dec 2024 start from AU$186.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Arc The Hotel?

Self-parking is available for CAD 25 per day. Limited spots are available.

What time is check-in at Arc The Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Arc The Hotel?

Checkout is at 11:00 AM. Late checkout is available for CAD 100.00 (subject to availability).

Where is Arc The Hotel located?

Located in Downtown Ottawa, this eco-certified hotel is within a 10-minute walk of Elgin Street and Rideau Canal. Parliament Hill and University of Ottawa are also within 15 minutes. Parliament Station is only a 4-minute walk and Lyon Station is 10 minutes.

Arc The Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 416 out of 1002 reviews" "
Rating 8 - Good. 289 out of 1002 reviews" "
Rating 6 - Okay. 171 out of 1002 reviews" "
Rating 4 - Poor. 82 out of 1002 reviews" "
Rating 2 - Terrible. 44 out of 1002 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Disliked: Property conditions & facilities
Very basic room. Nothing special but not terrible. Bad water pressure. Shower water only got warm not hot. There’s better value for your dollar. Honestly.
Stayed 1 night in Dec 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convenient, and the hotel is clean. The staff I interacted with were helpful and pleasant. The front steps might be a problem for some people. The restaurant is very nice, but there are no vegan options. Also, sometimes it took a while for staff to notice there were customers waiting.
Stayed 4 nights in Nov 2024

4/10 Poor

Jessica

Travelled with partner
Disliked: Cleanliness, amenities
There was stains on the comforter on the bed, the bathroom was dirty the shelf above the sink was dirty, around the bottom of the toliet had stains, the bathroom slider door was covered in glitter and hand prints along with toothpaste. For the price of their rooms it’s not worth it the room even had a weird smell the minute you walked it. I will never go there again nor would I recommend it.
Stayed 1 night in Nov 2024

10/10 Excellent

Cathy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean, great location and reasonably priced.
Stayed 2 nights in Nov 2024

10/10 Excellent

fei yan

Stayed 1 night in Nov 2024

6/10 Okay

Travis

Stayed 1 night in Nov 2024

10/10 Excellent

Roma

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
Please ensure that new unused toiletries are left in the rooms before new guests arrive. I was disappointed to find a have used tube of lotion. Also, let's get rid of the mold that is harbouring in the sink. It's not directly visible, but is very visible when you look at the mirror.
Stayed 2 nights in Nov 2024

8/10 Good

Prudhvi

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Ismet

Disliked: Amenities, property conditions & facilities
We were hearing every noise coming from the other rooms. It wasn’t quite place. Rooms are so close to each other Ceiling level is so live Room was freezing cold when we entered the room, it took 1 hour to get warm.
Stayed 1 night in Nov 2024

8/10 Good

Ian

Liked: Staff & service, amenities, property conditions & facilities
We have stayed here before. A nice hotel that is walking distance to many areas. Clean and quiet.
Stayed 1 night in Nov 2024

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are large and very clean. The restaurant was great and staff were absolutely amazing. Garage was very tight in areas wouldn’t recommend if you’re coming with a truck and want indoor parking. I would definitely recommend.
Stayed 1 night in Nov 2024

4/10 Poor

jaimin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too much small room than photos online
Stayed 2 nights in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The room was clean and nice.
Stayed 3 nights in Aug 2024

10/10 Excellent

Brian

Stayed 1 night in Aug 2024

10/10 Excellent

Coleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Arc from Nov. 15th to the 16th. Hassan, the concierge (I believe) was the highlight of our stay. What a delight! He has excellent customer service, great sense of humour, so polite and pleasant. He was incredibly helpful as well. I had no cash on me and we were behind schedule for leaving, I wanted to leave a cash tip for him because he left a lasting impression to me and my family. I feel like you don't see service like this or personality in staff like this in many places these days. I'll be back to Ottawa and will make a special stop to make sure I deliver on that tip! Thank you Hassan! Great job at representing Arc Hotel!
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service with really friendly and helpful staff!
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and rooms. Excellent location. Unfortunately hotel does not take debit cards or cash ONLY credit cards.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lise, Callander

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Endroit parfait pour un séjour à Otawa
Stayed 1 night in Nov 2024

10/10 Excellent

Colin

Liked: Amenities
The ease of checking in.
Stayed 1 night in Nov 2024

6/10 Okay

Alexander, Montreal

Travelled with partner
Liked: Cleanliness, staff & service
Pros: location was amazing (walking distance to everything! 5-10 mins! Awesome!) and their on site parking feels really safe as underground and private (you need a special code to access). Loved that we could park early as well before checkin to do some sights and shopping beforehand. Hotel looked kept up well and the room was decent size for one night. It looked clean, with just a few areas needing touchups. Staff super friendly and helpful. Cons: water pressure for shower was really low. But I think the major point to consider is if you’re a light sleeper: you can always hear when someone is taking a shower or if doors are opening/closing. At one point, there was 5 mins of constant opening and closing of doors that we thought there was an emergency going on but if was just regular traffic/ cleaning services. They def need to up the budget on noise reduction/doora as I probably will choose another hotel next time if we stayed overnight again. We had a good stay but that definitely made our stay rating more adequate than good
Stayed 1 night in Nov 2024

4/10 Poor

Laura

Travelled with pets, Travelled with partner
Was charged $50 for having a small dog and $25 to park vehicle after booking online with Expidia letting them know I wanted a pet friendly room and parking available. Cost should have been 160$ plus taxes after 1 night it was $301. Not worth it at all room was small very cheaply set up but everything over charged. Staff was nice tho
Stayed 1 night in Nov 2024

6/10 Okay

Raymund

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very convenient location. It's at the very heart of Ottawa. You can walk to Parliament and downtown. If you want to go to other sites and places in the city, you can ake the bus or metro, both of which are accessible outside the hotel. The hotel is also clean and well-maintained. The front desk is fast and efficient. The only con might be the tiny rooms. The bed and furniture are cramped into a small space.
Stayed 2 nights in Nov 2024

8/10 Good

Adrienne

Liked: Amenities
It is clean and comfortable
Stayed 1 night in Nov 2024

10/10 Excellent

DindemboloZaya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were professional, accommodating, and kind. They made my stay fantastic!
Stayed 6 nights in Nov 2024

General hotel information

Reasons to Book
Comfortable Beds & Great Location
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0