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Byward Suites

2.5 star property
Hotel in Ottawa, a short walk to University of Ottawa
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Byward Suites

Standard Studio Suite
Standard Studio Suite
Standard Studio Suite
Standard Studio Suite
Standard Studio Suite

Reviews

6.2 out of 10

Popular amenities

  • Kitchen
  • Free WiFi

Room options

View all photos for Standard Studio Suite

Standard Studio Suite

Standard Studio Suite

Highlights

Heating
Kitchen
Full-sized fridge/freezer
LED TV
Portable fan
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio Suite

Standard Studio Suite

Standard Studio Suite

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
LED TV
Portable fan
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio Suite

Standard Studio Suite

Standard Studio Suite

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
LED TV
Portable fan
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio Suite

Standard Studio Suite

Standard Studio Suite

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
LED TV
Portable fan
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio Suite

Standard Studio Suite

Standard Studio Suite

Highlights

Heating
Kitchen
Full-sized fridge/freezer
LED TV
Portable fan
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio Suite

Standard Studio Suite

Standard Studio Suite

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
LED TV
Portable fan
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio Suite

Standard Studio Suite

Standard Studio Suite

Highlights

Heating
Kitchen
Full-sized fridge/freezer
LED TV
Portable fan
Hairdryer
Private bathroom
Microwave
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio Suite

Standard Studio Suite

Standard Studio Suite

Highlights

Heating
Kitchen
Full-sized fridge/freezer
LED TV
Portable fan
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio Suite

Standard Studio Suite

Standard Studio Suite

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
LED TV
Portable fan
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed
Exterior

Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel

Pool
Breakfast included
Free WiFi
Air conditioning
8.6 out of 10, Excellent, (2078)
The price is AU$186
includes taxes & fees
26 Jan - 27 Jan
Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel
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About the area

Map
378 Dalhousie St, Ottawa, ON, K1N 7G3

What's nearby

  • Rideau Centre - 2 min walk
  • University of Ottawa - 4 min walk
  • Byward Market Square - 4 min walk
  • Rogers Centre Ottawa - 7 min walk
  • Parliament Hill - 15 min walk

Getting around

  • Rideau Station - 2 min walk
  • Ottawa Station - 5 min drive
  • Ottawa International Airport (YOW) - 16 min drive

Restaurants

  • ‪BeaverTails Canada Inc - ‬2 min walk
  • ‪Dunn's Famous Deli - ‬1 min walk
  • ‪Aulde Dubliner & Pour House - ‬2 min walk
  • ‪3 Brothers Shawarma & Poutine - ‬1 min walk
  • ‪Clocktower Brew Pub - ‬1 min walk

About this property

Byward Suites

Hotel near University of Ottawa
Located close to Byward Market Square, Byward Suites has plenty to offer. Guests can connect to free in-room WiFi.
Other perks include:
  • Express check-out
Room features
All guest rooms at Byward Suites boast perks, such as laptop-friendly workspaces, as well as amenities, such as free WiFi and free bottled water.
Extra amenities include:
  • Heating and portable fans
  • Showers, hairdryers and shampoo
  • 42-inch LED TVs with streaming services and digital channels
  • Kitchens, full-sized fridge/freezers and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Toaster

More

  • Heating
  • Laptop workspace
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have any lifts

Property is also known as

Byward Suites Hotel
Byward Suites Ottawa
Byward Suites Hotel Ottawa

Frequently asked questions

Is Byward Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Byward Suites?

This hotel doesn't offer parking.

What time is check-in at Byward Suites?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Byward Suites?

Checkout is at 11:00 AM.

Where is Byward Suites located?

Located in Downtown Ottawa, this hotel is within a 5-minute walk of Rideau Centre, University of Ottawa and Byward Market Square. Rideau Mall and Ottawa Art Gallery are also within 5 minutes. Rideau Station is only a 2-minute walk and uOttawa Station is 13 minutes.

Reviews

6.2
Rating 10 - Excellent. 13 out of 88 reviews" "
Rating 8 - Good. 27 out of 88 reviews" "
Rating 6 - Okay. 20 out of 88 reviews" "
Rating 4 - Poor. 5 out of 88 reviews" "
Rating 2 - Terrible. 23 out of 88 reviews" "

6.8/10

Cleanliness

6.4/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gregor

Stayed 4 nights in Jul 2024

10/10 Excellent

Oksana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. Clean and safe place
Stayed 1 night in Jul 2024

6/10 Okay

Marcel

Disliked: Cleanliness, property conditions & facilities
The place is not the cleanest, the walls are peeling the floors are falling appart, but if your not picky and you want cheap thisbis the rout to go.
Stayed 1 night in Jun 2024

2/10 Terrible

virginie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The paint was peeling off the wall the tv was all really dirty , so much noise outside until 3:40am could not sleep , access to the place was very difficult and we paid over 300$ because of the marathon and really it's worth well under $100
Stayed 1 night in May 2024

8/10 Good

Aaron

Stayed 2 nights in May 2024

6/10 Okay

Michael

Disliked: Cleanliness, property conditions & facilities
Great location but that’s about it.
The location is great however the condition of the room was a little sad. I had to chase down my check in information the morning of my stay. Even though they say they’ll send an e-mail 24hours prior. The bedding had stains on it. The flooring in the room was in very poor condition. The bathroom was very pokey and not exceptionally clean. Overall the property has potential but at the moment it’s falling short of value for money.
Stayed 1 night in May 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Not so suite
When you think of a suite, you think of an elegant room. This was far from it. The floor looked like it had water damage and was very uneven, with appliances propped up on their corners. The sheets were dirty, stains were on the curtains and it just had an overall unpleasant odor and vibe. The screaming outside and homeless people blocking the door didn't help. The location was fantastic and check-in was easy..but I wouldn't come back. It might be okay for a night but nothing long term.
Stayed 2 nights in May 2024

2/10 Terrible

Divya

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay close to everything !! Great service !!
Stayed 1 night in Apr 2024

6/10 Okay

Inderpreet

Disliked: Staff & service, property conditions & facilities
Actually the floor of the room need to be installed new or fix it. Flooring has gaps. Microwave and fridge was not working. We couldn't finish our food as it was cold and couldn't warm it because microwave was not working. There was no shower gel in the bottle. Basic amenities were missing.
Stayed 1 night in Mar 2024

10/10 Excellent

Harjot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice experience.
Stayed 1 night in Mar 2024

6/10 Okay

Robin

Disliked: Cleanliness, property conditions & facilities
Badly maintained.
Badly maintained. Cabinet doors falling off, huge gaps in flooring, smoke alarm taped over, open wires hanging down in hall and room, walls heavily gouged and black soot under the window, dirty floors, cigarette burn marks on nightstand. Whole thing needs to be repaired and repainted. Not worth the price compared to other suites in the area.
Stayed 1 night in Feb 2024

8/10 Good

Azonia, ottawa

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Feb 2024

8/10 Good

Parama

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Jerry

Disliked: Staff & service
Stayed 1 night in Dec 2023

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

Normand

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Portable AC should be removed (November) this would allow better closure of front window cutting on street noise and cold draft over bed area
Stayed 1 night in Nov 2023

2/10 Terrible

Autumn, Toronto

Stayed 1 night in Oct 2023

2/10 Terrible

katia

I couldn’t even do check in
Stayed 1 night in Nov 2023

2/10 Terrible

Robby

Disliked: Cleanliness, staff & service, property conditions & facilities
I couldn't even get inside the hotel room, I didn't know there was going to be no receptionist! I arrived at midnight, and there was no one there!
Stayed 1 night in Nov 2023

2/10 Terrible

Gary

I don't own a smart phone. They sent me an e-mail with my building code and apartment code before I left. I get there and they re-issued my building code one hour before I arrived. They shouldn't have done that. Tried the code they sent me 20 times and of course the door won't open. Had to find a pay phone and called the number. No one answered. Expedia tried calling, no answer. I had to book another hotel and will be filling for a refund.
Stayed 4 nights in Nov 2023

6/10 Okay

alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Madison

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
As a female solo traveller, the entrance to this property was concerning for me. There were apparent junkies at the entrance every time I was trying to enter and they watched me try to input the door code which made me very uncomfortable. With that being said, there are lots of security cameras inside the building. It very much feels like an apartment building as well, not a hotel vibe. The room itself was rundown. The couch had a stain on it, one of the kitchen cupboards was broken, the fan was broken and some of the flooring was not done properly. However, for the price in Ottawa this place is fantastic. I wouldn't recommend staying here for honey moon or anything fancy, but for a quick stay, it has a bed, a functioning kitchen and the location is unbeatable (other than the front door). Parking is also not included. I parked in the mall overnight and had to pay so factor that into your costs. Again this is a great stay for the price and I would stay again but as a female solo traveller, I wouldn't want to arrive by night.

4/10 Poor

Ratri

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

6/10 Okay

Edgar

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
A bit difficult to find the entrance and although I followed the instructions to the letter to enter the room at 3 pm the code in the room door was not working. Moreover, as I was taking a nap an attendant opened the door so I had to go out and clarify I was the traveller who booked the room. This person was confused but helpful as she reprogrammed the code to the door and it has been working since then. Ok place to spend a night but quite noisy location and poor condition of the floors and entrance hall, will likely not book again
Stayed 1 night in Oct 2023