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Byward Suites

2.5 star property
Hotel in Ottawa, a short walk to University of Ottawa

Photo gallery for Byward Suites

Compact kitchen with stainless steel appliances, dark wood cabinetry, and a tiled backsplash.
Enjoy cooking and dining in this well-equipped kitchen with a central island and bar stools.
Relax in a cozy retreat with a neatly made bed, bedside table, and artwork above.
Enjoy meals and social gatherings in this kitchen with a dining table, microwave, oven, and refrigerator.
Relax in this stylish living room with a tufted sofa, coffee table, and full-length mirror.

Reviews

6.2 out of 10

Popular amenities

  • Kitchen
  • Free WiFi

Room options

View all photos for Standard Studio Suite

Standard Studio Suite

Standard Studio Suite

Highlights

Heating
Kitchen
Full-sized fridge/freezer
LED TV
Portable fan
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio Suite

Standard Studio Suite

Standard Studio Suite

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
LED TV
Portable fan
Separate bedroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio Suite

Standard Studio Suite

Standard Studio Suite

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
LED TV
Portable fan
Separate bedroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio Suite

Standard Studio Suite

Standard Studio Suite

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
LED TV
Portable fan
Separate bedroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio Suite

Standard Studio Suite

Standard Studio Suite

Highlights

Heating
Kitchen
Full-sized fridge/freezer
LED TV
Portable fan
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio Suite

Standard Studio Suite

Standard Studio Suite

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
LED TV
Portable fan
Separate bedroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio Suite

Standard Studio Suite

Standard Studio Suite

Highlights

Heating
Kitchen
Full-sized fridge/freezer
LED TV
Portable fan
Separate bedroom
Hairdryer
Private bathroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio Suite

Standard Studio Suite

Standard Studio Suite

Highlights

Heating
Kitchen
Full-sized fridge/freezer
LED TV
Portable fan
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio Suite

Standard Studio Suite

Standard Studio Suite

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
LED TV
Portable fan
Separate bedroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
378 Dalhousie St, Ottawa, ON, K1N 7G3

What's nearby

  • Rideau Centre - 2 min walk - 0.2 km
  • University of Ottawa - 3 min walk - 0.3 km
  • Byward Market Square - 3 min walk - 0.3 km
  • Rogers Centre Ottawa - 5 min walk - 0.5 km
  • Parliament Hill - 10 min walk - 0.9 km

Getting around

  • Rideau Station - 2 min walk
  • Ottawa Station - 5 min drive
  • Ottawa International Airport (YOW) - 16 min drive

Restaurants

  • ‪BeaverTails Canada Inc - ‬2 min walk
  • ‪Dunn's Famous Deli - ‬1 min walk
  • ‪Aulde Dubliner & Pour House - ‬2 min walk
  • ‪3 Brothers Shawarma & Poutine - ‬1 min walk
  • ‪Clocktower Brew Pub - ‬1 min walk

About this property

Byward Suites

Hotel near University of Ottawa
Close to Byward Market Square and Rogers Centre Ottawa, Byward Suites has plenty to offer. Guests can connect to free in-room WiFi.
Other perks include:
  • Express check-out
Room features
All guest rooms at Byward Suites boast perks, such as laptop-friendly workspaces, as well as amenities, such as free WiFi and free bottled water.
Extra amenities include:
  • Heating and portable fans
  • Showers, hairdryers and shampoo
  • 42-inch LED TVs with streaming services and digital channels
  • Kitchens, full-sized fridge/freezers and microwaves

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Toaster

More

  • Heating
  • Laptop workspace
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have any lifts

Property is also known as

Byward Suites Hotel
Byward Suites Ottawa
Byward Suites Hotel Ottawa

Frequently asked questions

Is Byward Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Byward Suites?

This hotel doesn't offer parking.

What time is check-in at Byward Suites?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Byward Suites?

Checkout is at 11:00 AM.

Where is Byward Suites located?

Located in Downtown Ottawa, this hotel is within a 5-minute walk of Rideau Centre, University of Ottawa and Byward Market Square. Rideau Canal and Rogers Centre Ottawa are also within 15 minutes. Rideau Station is only a 2-minute walk and uOttawa Station is 13 minutes.

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Byward Suites Reviews

Reviews

6.2
Rating 10 - Excellent. 13 out of 88 reviews
Rating 8 - Good. 27 out of 88 reviews
Rating 6 - Okay. 20 out of 88 reviews
Rating 4 - Poor. 5 out of 88 reviews
Rating 2 - Terrible. 23 out of 88 reviews

6.8/10

Cleanliness

6.4/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Oksana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. Clean and safe place
Stayed 1 night in Jul 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay close to everything !! Great service !!
Stayed 1 night in Apr 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Location was convenient and property was clean with good amenities
Stayed 4 nights in Jun 2023

8/10 Good

Nickos

Liked: Cleanliness, staff & service, property conditions & facilities
Place was clean,perfect spot in downtown, not need to use any car or bus to get around
Stayed 2 nights in Jun 2023

10/10 Excellent

Harjot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice experience.
Stayed 1 night in Mar 2024

8/10 Good

gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean Close to everything in downtown Only thing you’re pestered on the street in front of the hotel but you get that any city room was very nice and I would stay there again
Stayed 3 nights in Sep 2022

8/10 Good

Kevin

Liked: Staff & service, property conditions & facilities
Convenient location. Quick and easy check in. Trouble free stay. Floor showed some age and was a bit dirty but bed was clean and comfortable. Some street noise but otherwise quiet.

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst

The worst hotel ever. Don't waste even a penny on staying here
Stayed 1 night in Jul 2022

2/10 Terrible

katia

I couldn’t even do check in
Stayed 1 night in Nov 2023

6/10 Okay

Normand

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Portable AC should be removed (November) this would allow better closure of front window cutting on street noise and cold draft over bed area
Stayed 1 night in Nov 2023

2/10 Terrible

Robby

Disliked: Cleanliness, staff & service, property conditions & facilities
I couldn't even get inside the hotel room, I didn't know there was going to be no receptionist! I arrived at midnight, and there was no one there!
Stayed 1 night in Nov 2023

6/10 Okay

Sylvain

Disliked: Staff & service
No one to greet you
Stayed 1 night in Jun 2022

2/10 Terrible

Eric R

Disliked: Property conditions & facilities
Showed up no reception nobody answered phone at number listed front entrance full of needles on stairways ended up cancelling & staying somewhere else
Stayed 1 night in Sep 2023

8/10 Good

Normande

Liked: Cleanliness, staff & service, room comfort

Nice

Thé star was good its sas close to byeard market and rideau mall the one is lack of high quality internet was very slow but otherwise it’s was nice and they give some snacks and drinks I will recommend for update internet
Stayed 1 night in Oct 2022

2/10 Terrible

charles

Disliked: Cleanliness, staff & service, property conditions & facilities
Confuse
Stayed 1 night in Sep 2023

2/10 Terrible

Teresa

Disliked: Staff & service, amenities, property conditions & facilities
Dirty dingy no service and no parking No elevator very uncomfortable bed smelled
Stayed 1 night in May 2023

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good stay for the price. great location for not having a vehicle and walking around the market. We stayed in room 9 which was up 2 flights of stairs and had a baby so tricky to haul the stroller up and down when coming and going. No elevator. A bit noisy with the street traffic while in the room but otherwise was pretty clean and comfy bed. Also prompt responses from the host via text access which was nice. Would stay again if needed.
Stayed 4 nights in Jul 2023

6/10 Okay

Michael

Disliked: Cleanliness, property conditions & facilities

Great location but that’s about it.

The location is great however the condition of the room was a little sad. I had to chase down my check in information the morning of my stay. Even though they say they’ll send an e-mail 24hours prior. The bedding had stains on it. The flooring in the room was in very poor condition. The bathroom was very pokey and not exceptionally clean. Overall the property has potential but at the moment it’s falling short of value for money.
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient Location

Safe, clean, and location is great with walking distance to foods, groceries, shopping. The unit has basic needs covered, like dishes, utensils, basic cookware. Giant Tiger, Dollarama and the shopping mall is very nearby for most anything else. Small basket of snacks was a lovely touch. Small bathroom but there is lots of space in the living area. And good wi-fi signal. the few times I needed to contact (via text) I received very prompt replies.
Stayed 6 nights in Dec 2022

4/10 Poor

Chloé

Disliked: Cleanliness
Registration online didn't work, no flexibility to drop suitcase before check-in, after check out for a few hours while enjoying the city, no hot water, no clearly identified while in front on the door, find chips on floor room, will not recommend it and will not go back
Stayed 1 night in Sep 2022

2/10 Terrible

Safwan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing
Stayed 2 nights in Oct 2022

6/10 Okay

Robin

Disliked: Cleanliness, property conditions & facilities

Badly maintained.

Badly maintained. Cabinet doors falling off, huge gaps in flooring, smoke alarm taped over, open wires hanging down in hall and room, walls heavily gouged and black soot under the window, dirty floors, cigarette burn marks on nightstand. Whole thing needs to be repaired and repainted. Not worth the price compared to other suites in the area.
Stayed 1 night in Feb 2024

4/10 Poor

Michael

Disliked: Amenities, property conditions & facilities
Water pressure in the shower was too low and not warm enough
Stayed 1 night in Dec 2022

2/10 Terrible

Marc

Disliked: Cleanliness, staff & service, property conditions & facilities
AVOID. The place was filthy and in terrible condition. Food residue on the floors, dirty bed sheets, mattress too large for its base, hair in the bathroom, stains on the couch, broken window, unsafe door, damaged furniture, etc. I left the place right away and OWNER REFUSE TO REFUND.
Stayed 2 nights in Sep 2023

6/10 Okay

Inderpreet

Disliked: Staff & service, property conditions & facilities
Actually the floor of the room need to be installed new or fix it. Flooring has gaps. Microwave and fridge was not working. We couldn't finish our food as it was cold and couldn't warm it because microwave was not working. There was no shower gel in the bottle. Basic amenities were missing.
Stayed 1 night in Mar 2024