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Hilton Garden Inn Ottawa Downtown

3.5 star property
Eco-certified hotel with fitness centre and 24-hour business centre

Photo gallery for Hilton Garden Inn Ottawa Downtown

Lobby
Exterior
View from room
Lobby
Indoor pool, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Pool
  • Breakfast available
  • Parking available
The current price is AU$200
includes taxes & fees
14 Mar - 15 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Signature Room, 2 Queen Beds

Hypo-allergenic bedding, Tempur-Pedic beds, blackout curtains

Signature Room, 2 Queen Beds

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Tempur-Pedic bed
Blackout curtains
Bathrobes
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Tempur-Pedic bed
Blackout curtains
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Small)

Hypo-allergenic bedding, Tempur-Pedic beds, blackout curtains

Room, 1 King Bed (Small)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Tempur-Pedic bed
Blackout curtains
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Tempur-Pedic bed
Blackout curtains
Bathrobes
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, River View

Room, 1 King Bed, River View

Room, 1 King Bed, River View

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Tempur-Pedic bed
Blackout curtains
Bathrobes
Private bathroom
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 King Bed

Hypo-allergenic bedding, Tempur-Pedic beds, blackout curtains

Signature Room, 1 King Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Tempur-Pedic bed
Blackout curtains
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, Tempur-Pedic beds, blackout curtains

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Tempur-Pedic bed
Blackout curtains
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, Tempur-Pedic beds, blackout curtains

Room, 1 King Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Tempur-Pedic bed
Blackout curtains
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Homewood Suites by Hilton Ottawa Downtown

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
9.0 out of 10, Wonderful, (1082)
The price is AU$221
includes taxes & fees
16 Mar - 17 Mar
Homewood Suites by Hilton Ottawa Downtown
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About the area

Map
361 Queen Street, Ottawa, ON, K1R 0C7

What's nearby

  • Canadian War Museum - 14 min walk
  • Parliament Hill - 19 min walk
  • Byward Market Square - 2 min drive
  • University of Ottawa - 2 min drive
  • Canadian Museum of History - 3 min drive

Getting around

  • Lyon Station - 2 min walk
  • Ottawa Station - 11 min drive
  • Ottawa International Airport (YOW) - 19 min drive

Restaurants

  • ‪Spin Kitchen & Bar - ‬3 min walk
  • ‪Swizzles - ‬3 min walk
  • ‪Occo Kitchen - ‬2 min walk
  • ‪Tim Hortons - ‬5 min walk
  • ‪Tim Hortons - ‬2 min walk

About this property

Hilton Garden Inn Ottawa Downtown

Eco-certified hotel near Canadian War Museum
Located close to Supreme Court of Canada and Parliament Hill, Hilton Garden Inn Ottawa Downtown provides dry cleaning/laundry services, a fireplace in reception and a bar. The on-site restaurant, Tulip Restaurant & Bar, serves dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a 24-hour business centre.
Other perks include:
  • An indoor pool with sunloungers
  • Full breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Express check-in, coffee/tea in reception and luggage storage
  • ATM/banking services, 9 meeting rooms and wedding services
  • Guest reviews give top marks for the helpful staff and location
Room features
All 175 rooms offer comforts such as air conditioning and bathrobes, as well as thoughtful touches such as free WiFi and free newspapers. Guests reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding and Tempur-Pedic beds
  • Bathrooms with showers and shower/bath combinations
  • 50-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, fridges and microwaves

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, Filipino, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (CAD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: CAD 20.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Tulip Restaurant & Bar

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Doorbell and phone notification
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 70 per accommodation, per stay (maximum CAD 70 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 34 kg per pet)

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately CAD 20.95 per person
  • Covered self-parking fee: CAD 25.00 per night (in/out privileges)
  • Pet fee: CAD 70 per accommodation, per stay (maximum CAD70 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 19 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

National Ascend Collection
National Ascend Collection Ottawa
National Hotel Ascend Collection hotel
National Hotel Ascend Collection hotel Ottawa
Hilton Garden Inn Ottawa Downtown Hotel
Hilton Ottawa Downtown Ottawa
Hilton Garden Inn Ottawa Downtown Hotel
Hilton Garden Inn Ottawa Downtown Ottawa
Hilton Garden Inn Ottawa Downtown Hotel Ottawa

Frequently asked questions

Does Hilton Garden Inn Ottawa Downtown have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hilton Garden Inn Ottawa Downtown?

As of 3 Mar 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Ottawa Downtown on 14 Mar 2025 start from AU$199.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn Ottawa Downtown pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 34 kg per pet. There's a fee of CAD 70 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Ottawa Downtown?

Self-parking is available for CAD 25.00 per night.

What time is check-in at Hilton Garden Inn Ottawa Downtown?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Hilton Garden Inn Ottawa Downtown?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Hilton Garden Inn Ottawa Downtown located?

Located in Downtown Ottawa, this eco-certified hotel is within a 15-minute walk of Supreme Court of Canada and Canadian War Museum. Parliament Hill and Rideau Canal are also within 1 mi (2 km). Lyon Station is only a 2-minute walk and Parliament Station is 8 minutes.

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Hilton Garden Inn Ottawa Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 562 out of 1001 reviews
Rating 8 - Good. 252 out of 1001 reviews
Rating 6 - Okay. 90 out of 1001 reviews
Rating 4 - Poor. 53 out of 1001 reviews
Rating 2 - Terrible. 44 out of 1001 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Manager assisted us with our check-in, and went above-and-beyond to make our first visit to Ottawa a memorable one! Would recommend, and would stay at the hotel again if travelling back.
Stayed 2 nights in Feb 2025

8/10 Good

NATALIE

Lovely hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Jasper

the hotel was very nice and clean but the staff was extremely good
Stayed 2 nights in Dec 2024

10/10 Excellent

Tracy

Great hotel
Stayed 1 night in Nov 2024

6/10 Okay

jeffrey

Sirprisingly, i found the food offered at the restaurant not at all interesting and what I did order I found to be NOT TASTY..not terrible, but not otasty!
Stayed 2 nights in Feb 2025

10/10 Excellent

Jorde

Great
Stayed 1 night in Jan 2025

10/10 Excellent

Andy

Amazing weekend, will definitely comeback
Stayed 2 nights in Nov 2024

6/10 Okay

Janna

It was a good location right near the LRT! Well kept and wonderful service. My one wish is that the managers would stay in the room for a night or two, to see the need for additional hooks to hang winter jackets or bath towels, floor mats to put wet boots on, somewhere to be able to set clothes (other than on the floor), you know, little big things that would make a difference!
Stayed 3 nights in Jan 2025

10/10 Excellent

Funso

Convenient and safe location and availability of many options for shopping and tourism.
Stayed 2 nights in Nov 2024

8/10 Good

Dan

It’s great stay for long Thanksgiving weekend, clean, and walk distance to the sights
Stayed 1 night in Oct 2024

10/10 Excellent

Giuseppe

This hotel is in a great location downtown. Close to parliament and many restaurants.
Stayed 1 night in Nov 2024

8/10 Good

mauritz

.
Stayed 1 night in Jan 2025

8/10 Good

Ken

Great staff
Stayed 1 night in Nov 2024

10/10 Excellent

Virginia

Enjoyed our stay
Stayed 1 night in Aug 2024

10/10 Excellent

Charles

*
Stayed 1 night in Jan 2025

10/10 Excellent

Greg

Great place to stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Kathy

This is a great hotel, we were able to park our car and explore the area for 4 days.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jiahuang

excellent stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Charles

*
Stayed 1 night in Jan 2025

10/10 Excellent

Charles

*
Stayed 3 nights in Nov 2024

10/10 Excellent

Claude

A nice place and near everything you might think about
Stayed 2 nights in Aug 2024

10/10 Excellent

Scott

Great place
Stayed 1 night in Jul 2024

10/10 Excellent

Cristina

It was the best night for us in the last three nights.We have been traveling through Canada and this was by far the best room. The bed and pillows were outstanding and the shower was incredibly invigorating. I have all good things to say about this hotel. Service and food at bar and breakfast buffet was excellent too!
Stayed 1 night in Oct 2024

10/10 Excellent

SHEILA

Good home base for our Ottawa trip
Stayed 3 nights in Sep 2024

10/10 Excellent

Nathan

Excellent location to explore Ottawa
Great location, excellent staff. Well maintained, clean and good amenities
Stayed 2 nights in Aug 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.5