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Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel

2.5 star property
Hotel with free breakfast, a quick walk to Byward Market Square
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel

Exterior
Exterior
Property amenity
Desk, blackout curtains, soundproofing, iron/ironing board
Desk, blackout curtains, soundproofing, iron/ironing board

Reviews

8.6 out of 10

Excellent

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • 24/7 front desk
  • Gym
  • Breakfast included
  • Pool
  • Parking available
  • Housekeeping
The price is AU$194
includes taxes & fees
15 Dec - 16 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Accessible

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, City View

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, City View

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Access Tub)

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Access Tub)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

Similar properties

Front of property - evening/night

The Business Inn

Breakfast included
Free WiFi
Restaurant
Air conditioning
9.4 out of 10, Exceptional, (7027)
The price is AU$171
includes taxes & fees
10 Dec - 11 Dec
The Business Inn
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About the area

Map
235 KING EDWARD AVENUE, Ottawa, ON, K1N 7L8

What's nearby

  • Byward Market Square - 9 min walk - 0.8 km
  • University of Ottawa - 10 min walk - 0.9 km
  • National Gallery of Canada - 11 min walk - 0.9 km
  • Parliament Hill - 4 min drive - 2.7 km
  • Canadian Museum of History - 5 min drive - 3.7 km

Getting around

  • Ottawa Station - 11 min drive
  • Rideau Station - 11 min walk
  • Ottawa International Airport (YOW) - 25 min drive

Restaurants

  • ‪Chez Lucien - ‬5 min walk
  • ‪La Noodle - ‬6 min walk
  • ‪Brigid's Well - ‬3 min walk
  • ‪Pub 101 - ‬6 min walk
  • ‪Burger Factory - ‬6 min walk

About this property

Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel

Hotel near Byward Market Square
Located close to National Gallery of Canada and University of Ottawa, Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel provides free on-the-go breakfast, a garden and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour gym and a 24-hour business centre.
You'll also find perks such as:
  • Swimming pool
  • Self-parking (surcharge), a lift and a front desk safe
  • ATM/banking services, a vending machine and a banquet hall
  • Coffee/tea in reception, a 24-hour front desk and 2 meeting rooms
  • Guest reviews say great things the breakfast, overall value and central location
Room features
All 182 rooms feature comforts such as pillow menus and air conditioning, as well as thoughtful touches such as free WiFi and sound-insulated walls. Guest reviews highly rate the cleanliness, overall comfort rooms at the property.
Other amenities include:
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Fridges, microwaves and highchairs

Languages

Chinese (Mandarin), English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (CAD 18 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Highchair
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 1,500 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Restaurant
  • Fitness facility
  • Indoor pool
The following facilities are closed on Sunday, Monday, Tuesday, Friday and Saturday:
  • Restaurant
  • Fitness facility
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Self-parking fee: CAD 18.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:30 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday INN EXP Stes Downtown East OTTAWA
Holiday Inn Express & Suites Ottawa Downtown East Property
Holiday Inn Express & Suites Ottawa Downtown East Ottawa
Holiday INN EXP Stes Downtown East
Express & Suites Ottawa Ottawa
Holiday EXP Stes Downtown East OTTAWA
Holiday EXP Stes Downtown East
Property Holiday INN EXP Stes Downtown East OTTAWA
OTTAWA Holiday INN EXP Stes Downtown East Property
Property Holiday INN EXP Stes Downtown East
Holiday Inn Express Suites Ottawa Downtown East
Holiday Inn Express Suites Ottawa Downtown East an IHG Hotel
Holiday Inn Express Suites Downtown Ottawa East an IHG Hotel

Frequently asked questions

Does Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel have a pool?

Yes, this property has a pool. Pool access is from 7:30 AM to 11:00 PM.

How much does it cost to stay at Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel on 15 Dec 2024 start from AU$194.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel?

Self-parking is available for CAD 18.00 per day. Limited spots are available.

What time is check-in at Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel?

Check-in begins at 3:00 PM.

What time is check-out at Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel?

Checkout is at 11:00 AM.

Where is Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel located?

Located in Downtown Ottawa, this hotel is within a 10-minute walk of Byward Market Square and University of Ottawa. National Gallery of Canada and Rideau Canal are also within 15 minutes. Rideau Station is 11 minutes by foot and uOttawa Station is 19 minutes.

Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1066 out of 2061 reviews" "
Rating 8 - Good. 604 out of 2061 reviews" "
Rating 6 - Okay. 225 out of 2061 reviews" "
Rating 4 - Poor. 88 out of 2061 reviews" "
Rating 2 - Terrible. 78 out of 2061 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Cristine

Business traveller
Liked: Cleanliness
Disliked: Staff & service
If you need to sleep then avoid this hotel! I have stayed at this hotel before, and chose it again on a recent trip to Ottawa. I am a business traveler and had to get up at 6 am the next day for a meeting. The front desk apparently thought it was a good idea to put me on a floor that was filled with a teenage boys hockey team. They spent several hours running up and down the hallways and slamming doors. At 11:45 pm I called the front desk and explained the problem, asking for the floor to be quieted. At 12:05 the ruckus started right back up. I called the front desk again and was told security had found no problem on the floor. The team coach then started to try to calm down his wound-up teenagers, at around 12:30 am. I will never stay here again and advise fellow business travelers to avoid this hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Bechara, Cambridge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Sharna

Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Stayed 1 night in Nov 2024

10/10 Excellent

Mirjana

Stayed 5 nights in Nov 2024

6/10 Okay

Janet

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hockey club there couldn’t get a seat for breakfast kids were loud and spent way to much time sitting there while people were looking for a table
Stayed 2 nights in Nov 2024

10/10 Excellent

Jerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is few walking minutes from the market in Ottawa
Stayed 1 night in Nov 2024

10/10 Excellent

Sebastien

Stayed 1 night in Nov 2024

6/10 Okay

Michael Vinh Duc

Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 3 nights in Nov 2024

6/10 Okay

KWANG YUN

Stayed 1 night in Nov 2024

10/10 Excellent

Chifra

Liked: Amenities, property conditions & facilities
Very good hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities
The check in was super easy and fast
Stayed 1 night in Nov 2024

10/10 Excellent

Vikram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in Nov 2024

8/10 Good

Sherry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great, staff friendly. Only concern was we requested Accessible Room and the door to the room was VERY heavy and the automatic door opener/lowerred door lock did not work. As well as no Shower Bench/Chair was provided when it was requested at time of booking. Overall 8/10 and will absolutely stay again if I am in Ottawa again.
Stayed 3 nights in Nov 2024

8/10 Good

Rainey

Stayed 1 night in Nov 2024

8/10 Good

Paul

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Saratha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Anthony

Business traveller
Liked: Staff & service, property conditions & facilities
Hotel is clean , rooms are renovated , services are all good two things I didn’t like , first the wooden cutlery at the breakfast buffet, please find another solution for that , and the fact that there’s a huge homeless encampment across the street is definitely not good for the hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rashad, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect,sorry to say a lot of homeless people drunk, chasing you around while outside the hotel.
Stayed 1 night in Nov 2024

8/10 Good

Frederick

Stayed 1 night in Oct 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Will be back
Stayed 2 nights in Nov 2024

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice hotel. No parking left when checking in. Told to park a few blocks away but was in a very unlit & rundown looking area. Hotel is directly across the road from a shelter for the homeless.
Stayed 1 night in Nov 2024

10/10 Excellent

Xiaolu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and the service.
Stayed 1 night in Nov 2024

10/10 Excellent

Pierre-Luc

Stayed 4 nights in Oct 2024