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reStays Ottawa

4.0 star property
Hotel with a fitness centre, a quick walk to Rideau Canal
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for reStays Ottawa

Front of property
City Penthouse | View from room
Junior Suite
Signature Duplex, 2 Bedrooms | Living area
Lounge
VIP Access

Reviews

9.4 out of 10

Exceptional

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Parking available
    Parking available
  • Kitchen
    Kitchen
The price is AU$239
includes taxes & fees
21 Nov - 22 Nov

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 41 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite (Signature Large Two Bedroom Balcony)

Suite (Signature Large Two Bedroom Balcony)

Suite (Signature Large Two Bedroom Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive One-Bedroom Courtyard

Full-sized fridge, microwave, oven, stovetop

Executive One-Bedroom Courtyard

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 70 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard One Bedroom Suite

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Standard One Bedroom Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Condo

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Premium Condo

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 65 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for City Condo, 2 Bedrooms

City Condo, 2 Bedrooms

City Condo, 2 Bedrooms

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 92.9 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for City Condo

City Condo

City Condo

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About the area

Map
101 Queen St, Ottawa, ON, K1P 5C7

What's nearby

  • National Arts Centre - 5 min walk
  • Parliament Hill - 6 min walk
  • Rogers Centre Ottawa - 8 min walk
  • Byward Market Square - 11 min walk
  • University of Ottawa - 12 min walk

Getting around

  • Parliament Station - 2 min walk
  • Ottawa Station - 6 min drive
  • Ottawa International Airport (YOW) - 21 min drive

Restaurants

  • ‪Bier Markt - ‬2 min walk
  • ‪D'Arcy McGee's Irish Pub - ‬3 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Queen St. Fare - ‬3 min walk
  • ‪Tim Hortons - ‬3 min walk

About this property

reStays Ottawa

Upscale hotel near Rideau Canal
Located close to National Arts Centre and Parliament Hill, reStays Ottawa provides a terrace, a shopping centre on-site and an arcade/games room. For some rest and relaxation, visit the sauna. The on-site restaurant, Le Moulin de Provence, offers breakfast, brunch, lunch and light fare. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a gym.
You'll also find perks such as:
  • Self-parking (surcharge), express check-out and a water dispenser
  • Luggage storage, a TV in reception and a vending machine
  • Concierge services, smoke-free property and a front desk safe
  • Guest reviews give top marks for the helpful staff and location
Room features
All 111 rooms have comforts, such as premium bedding and laptop-friendly workspaces, as well as perks, such as air conditioning and separate sitting areas. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Rainfall showers, designer toiletries and shower/bath combinations
  • 55-inch Smart TVs with Netflix, streaming services and premium channels
  • Wardrobes/cupboards, separate sitting areas and separate dining areas

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 37 per day)
  • Limited on-site parking

Food and drink

  • A restaurant
  • Private picnics

Restaurants on site

  • Le Moulin de Provence

Family friendly

  • Arcade/game room
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 300 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: CAD 37.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a security system

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Re Ottawa
reStay Ottawa
reStays Ottawa Hotel
reStays Ottawa Ottawa
reStays Ottawa Hotel Ottawa

Frequently asked questions

Is reStays Ottawa pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at reStays Ottawa?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at reStays Ottawa on 21 Nov 2024 start from AU$239.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at reStays Ottawa?

Self-parking is available for CAD 37.00 per day. Limited spots are available.

What time is check-in at reStays Ottawa?

Check-in start time: 4:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at reStays Ottawa?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is reStays Ottawa located?

Located in Downtown Ottawa, this hotel is within a 10-minute walk of Rideau Canal, National Arts Centre and Parliament Hill. Rogers Centre Ottawa and Byward Market Square are also within 15 minutes. Parliament Station is only a 2-minute walk and Lyon Station is 9 minutes.

reStays Ottawa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1041 out of 1283 reviews" "
Rating 8 - Good. 154 out of 1283 reviews" "
Rating 6 - Okay. 50 out of 1283 reviews" "
Rating 4 - Poor. 14 out of 1283 reviews" "
Rating 2 - Terrible. 24 out of 1283 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Akira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the laundry and complimentary wine with the view.
Stayed 1 night in Nov 2024

8/10 Good

Fangqi

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Mat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Marco, Bowmanville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. Fantastic suite
Stayed 1 night in Nov 2024

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, new, clean, mini-kitchen, spacious, excellent location, helpful staff, free parking. Thanks so much!
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wouldn't hesitate to stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
In all the hotels i have stayed this is by far the best! Staff, room was huge like sleeping on a cloud , 2 minutes from everything. Even the little soaps smelled better then others
Stayed 1 night in Nov 2024

10/10 Excellent

KIMBERLEY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay. Really it's a mini apartment. We will definitely be staying there again.
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really great location!! Great staff. So friendly and helpful. Will definitely stay again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Henry, Chemainus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good front desk staff!
Stayed 2 nights in Nov 2024

4/10 Poor

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Oct 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind to someone who’d never been to Ottowa. I was in town for a hockey game and they gave amazing advice on transportation to the game that both saved me money AND time. I cannot say enough about the staff at the desk my day of arrival.
Stayed 2 nights in Nov 2024

6/10 Okay

Chris

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

2/10 Terrible

Jacob

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The toilet was still dirty when I got there we had to clean our space there was no room service we had to ask for anything when it came to towels or pillows ect we never even had fresh linen or anyone to flip our room it was an awful hotel experience the staff was nice but not nearly worth it especially with a 73 dollar charge for over night parking
Stayed 3 nights in Nov 2024

10/10 Excellent

richard

The front desk was great. The accommodations were spacious and clean!
Stayed 2 nights in Nov 2024

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I was totally put off at checkin by the gent who was at the front desk when I came in. He was on the phone with someone and didn't even acknowledge me. He proceeded on the phone for about 4 minutes and when he finished the phone rang immediately again and he answers it and served the person who called. Never once did he acknowledge me nor apologize. Someone else came to the desk (employee) while he was on the second call and he just pointed at me to indicate to the other employee to serve me. I was very put off and felt like the customer service in this case was absolutely sub standard. I would love to know what will be done about this, definitely a poor experience and not one that I would ever recommend. Please advise
Stayed 1 night in Nov 2024

8/10 Good

Chinelo Sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and accessible
Stayed 2 nights in Oct 2024

8/10 Good

Steven

Stayed 1 night in Oct 2024

8/10 Good

Russell

Stayed 1 night in Oct 2024

10/10 Excellent

Sebastien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible place to stay!!! It doesn’t feel like a hotel, it feels like a home. Very luxurious and spacious condos with everything you need and incredible/fast service. We had an issue with our AC and within 5 minutes someone was there trying to fix it. Once it was deemed that it couldn’t be fixed we were switched rooms and a very generous upgrade for the inconvenience. We WILL be staying here again.
Stayed 1 night in Aug 2024

10/10 Excellent

D Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great space in the heart of downtown Ottawa. Modern, clean and comfortable. Will definitely stay here again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Zhengrui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Mohammad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is definitely not just a hotel it’s more like you living in your own condo just feels like home highly recommend this place.
Stayed 2 nights in Oct 2024