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"Room great, staff attentive"

"I tried 3 different emails & on hold for 15 minutes to try to book parking before arriving and did not get a response. I phoned again on the morning we were due to arrive & was finally able to book parking. It is valet parking as the hotel is in the city centre, £48 a night but we thought the best option. The hotel itself was beautiful. Our room was well equipped with tea, coffee machine, air-con & fridge. I requested a room with bath which was honoured. The bed was a good size although it felt a little like a water bed if the other person moved! Pillows were big & comfortable. Lovely decor. We had drinks in the Morse Bar & were served by a lovely gentleman in a suit whose name we didn’t get but he was great. There is limited seating in the bar but there is another bar in the restaurant with bar stools at the bar. I had a massage in the spa which was much appreciated and well done. We were greeted warmly by all staff that we encountered. Apart from the email/parking issue we would recommend. "

"This hotel was absolutely fantastic, as soon as we arrived the lady on reception was friendly and helpful. We were there for our 25th wedding anniversary and little things they done really made it special, some chocolates for us, a few glass of prosecco with dinner and 'Happy Anniversary' on our dessert plate. Food was amazing and all the staff are so friendly. My only negative was that you have to pay for parking, which if we were close to the town centre yes, but there is nothing around. But this did not ruin our stay"

"Great location, on local bus route and good eateries around "

"The staff are so helpful and the breakfast is fantastic with lots of options. The bus stop is also very close so it’s easy to make a quick trip into the city centre. Highly recommend!"

"Wonderful staffs. Wonderful facility. "

"Loved the hotel and room and the staff were amazing. Walkable to everywhere and loads of food options nearby. The reception staff were great, would 100% stay again. Thank you for a great trip to Oxford. "

"The surface"

"Stayed for 2 nights BB and couldn’t fault it, front desk were pleasant and alway helpful, along with the staff in the restaurant. Bed was massive, and comfortable. Everything you needed was in your room. This hotel is close to the park & ride, so very handy for getting in and out of Oxford, and last bus runs till after 11pm. "