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Hotel Porta Felice & Spa

4.0 star property
Hotel with a full-service spa, a short walk to Via Roma

Photo gallery for Hotel Porta Felice & Spa

Terrace/patio
Exterior detail
Reception
Lobby
Suite
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite

Suite | Bathroom

Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Classic Double Room Single Use

Classic Double Room Single Use

Classic Double Room Single Use

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Hairdryer
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room Single Use

Room amenity

Superior Double Room Single Use

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Hairdryer
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Triple Room

Balcony view

Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Hairdryer
  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Room, 1 Double or 2 Single Beds

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room, 1 Double or 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Room, 1 Double or 2 Single Beds

Classic Room, 1 Double or 2 Single Beds

Classic Room, 1 Double or 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Hairdryer
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Map
Via Butera, 45, Palermo, PA, 90133

What's nearby

  • Via Vittorio Emanuele - 2 min walk - 0.2 km
  • Via Roma - 8 min walk - 0.8 km
  • Quattro Canti - 13 min walk - 1.2 km
  • Teatro Massimo - 17 min walk - 1.4 km
  • Palermo Harbour - 6 min drive - 3.7 km

Getting around

  • Imperatore Federico Station - 5 min drive
  • Palermo Central Station - 15 min walk
  • Palermo (PMO-Punta Raisi) - 26 min drive

Restaurants

  • ‪Pani Cà Meusa Porta Carbone - ‬5 min walk
  • ‪Nautoscopio - ‬5 min walk
  • ‪L'Ottava Nota - ‬1 min walk
  • ‪Pelle d'Oca - ‬6 min walk
  • ‪Cioccolateria Lorenzo - ‬3 min walk

About this property

Hotel Porta Felice & Spa

Upscale hotel near Via Roma
Close to Quattro Canti and Ballaro Market, Hotel Porta Felice & Spa provides free self-service breakfast, a rooftop terrace and a coffee shop/cafe. Treat yourself to a body scrub, a deep-tissue massage or a facial at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • A round-trip airport shuttle (surcharge), babysitting (surcharge) and a front desk safe
  • A lift, tour/ticket information and massage treatment rooms
  • Smoke-free property, a reception hall and a computer station
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All guest rooms at Hotel Porta Felice & Spa have thoughtful touches, such as laptop-compatible safes and air conditioning, as well as amenities, such as free WiFi and sound-insulated walls.
Other amenities include:
  • Bathrooms with deep-soaking baths and bidets
  • Flat-screen TVs with satellite channels
  • Childcare services, heating and daily housekeeping

Languages

English, French, German, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Beach shuttle (surcharge)

Food and drink

  • Free self-serve breakfast available daily 7 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • At least 80% of food locally-sourced
  • Built in 2008
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are available for EUR 10.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 55 per person (one-way)
  • Crib (infant bed) fee: EUR 10.0 per day
  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Property Registration Number IT082053A1KLOSBS49

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 November to 31 March
Guests under 12 years old are not allowed in the spa

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Porta Felice
Hotel Porta Felice Palermo
Porta Felice
Porta Felice Palermo
Hotel Porta Felice Palermo, Sicily
Hotel Porta Felice Palermo
Porta Felice Hotel
Hotel Porta Felice
Hotel Porta Felice Spa
Hotel Porta Felice & Spa Hotel
Hotel Porta Felice & Spa Palermo
Hotel Porta Felice & Spa Hotel Palermo

Frequently asked questions

Is Hotel Porta Felice & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Porta Felice & Spa?

This property doesn't offer parking.

What time is check-in at Hotel Porta Felice & Spa?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hotel Porta Felice & Spa?

Checkout is at 11 AM.

Does Hotel Porta Felice & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 55 per person applies.

Where is Hotel Porta Felice & Spa located?

Located in Palermo Historical Center, this spa hotel is within a 10-minute walk of Palazzo Butera and Via Roma. Quattro Canti and Ballaro Market are also within 1 mile (2 km). Palermo Central Station is 15 minutes by foot and Palermo Palazzo Reale-Orleans Station is 25 minutes.

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Hotel Porta Felice & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 336 out of 604 reviews
Rating 8 - Good. 210 out of 604 reviews
Rating 6 - Okay. 37 out of 604 reviews
Rating 4 - Poor. 7 out of 604 reviews
Rating 2 - Terrible. 14 out of 604 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10

Good location, away from the hussle & bussle but close enough to walk to the main points of interest.
Stayed 3 nights in May 2025

10/10

Staff were great. Room was fantastic. Location very convenient for port, seafront, harbour dining
Stayed 3 nights in May 2025

10/10

Value pricing for a terrific hotel - Classic four star plus. Great staff, generous breakfast, and perfect location near Marina and town center.
Stayed 4 nights in Apr 2025

10/10

Fantastic choice for a hotel
Stayed 3 nights in Feb 2025

10/10

It’s our third time staying there we find it convenient to the marina area and to the rest of old town Palermo. The staff is very helpful and the breakfast room and buffet are outstanding
Stayed 6 nights in Apr 2025

10/10

This was a great property. Incredible customer service at every single point of contact. Good location on a secondary street (there was still some street noise but that’s to be expected). The breakfast was fantastic - so many delicious house made items and there was variety from day to day. I wouldn’t think about staying anywhere else for our next visit to Palermo.
Stayed 5 nights in May 2025

10/10

Spa was wonderful and good location
Stayed 4 nights in Jan 2025

10/10

It’s a great hotel, the breakfast was amazing and the staff too.
Stayed 5 nights in Dec 2024

10/10

Charming Stay in the Heart of Palermo Hotel Porta Felice is a true gem tucked away in Palermo’s historic center. The staff were exceptionally welcoming and helpful, always ready with great local recommendations. Our room was spacious, spotless, and very comfortable, with a lovely balcony view. The rooftop breakfast was a highlight — delicious, fresh, and served with a beautiful view of the city. The location is perfect for exploring Palermo on foot. Highly recommended for anyone seeking a relaxing and authentic Sicilian stay.
Stayed 2 nights in Apr 2025

10/10

This hotel is super convenient. I liked capabilities to pay for parking service, excellent 4th floor restaurant and breakfast buffet. Super easy to see the town and markets.
Stayed 4 nights in Feb 2025

10/10

The property is suited on panoramic view of center Palermo Italy where you can experience a beautiful landscape historical sight of the City of Palermo, with everything close by that is well appreciate for the people food art museums etc.
Stayed 7 nights in Feb 2025

10/10

Great stay in a lovely hotel. Clean, very helpful staff. Superb buffet breakfast, tea and cake time and cocktail hour. Good value and a super spa with sauna, steam, pool and cold and hot shower system.
Stayed 3 nights in Dec 2024

10/10

Great location
Stayed 2 nights in Oct 2024

10/10

Lovely hotel a little away from the action. Large comfortable room. Staff were super friendly and helpful. Fantastic breakfast on the roof terrace. Construction noise across the road really hampered our stay.
Stayed 4 nights in Jan 2025

6/10

Very noisy
Stayed 2 nights in Mar 2025

10/10

Spacious , quiet rooms. Good location
Stayed 2 nights in Sep 2024

10/10

We spent 4 days at this hotel and we loved our stay there. Very nice staff and wonderful free breakfast. We intend to stay there again next time we go back to visit Palermo
Stayed 3 nights in Jul 2024

8/10

Nice hotel that is situated in a very good area in Palermo.
Stayed 8 nights in Jun 2024

10/10

We had a great time!
Stayed 4 nights in Jul 2024

10/10

Fine refurbishment of old building, large well furnished room and comfortable bed. Good breakfast taken on roof terrace.
Stayed 2 nights in Oct 2024

6/10

It’s okay staff wasn’t that warm
Stayed 4 nights in Dec 2024

10/10

I liked the nice bed sheets.
Stayed 1 night in Sep 2024

8/10

The location is good. We LOVED happy hour and bartender. Great choices of appetizers and cocktails. Very nice view and peaceful!
Stayed 2 nights in Oct 2024

10/10

Beautiful hotel in a quiet part of town near the waterfront. Great staff.
Stayed 3 nights in Jun 2024

8/10

All was good
Stayed 3 nights in Oct 2024