Canopy by Hilton West Palm Beach Downtown

4.0 star property
Hotel with 2 restaurants, a short walk to CityPlace
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Canopy by Hilton West Palm Beach Downtown

Outdoor pool
2 restaurants, breakfast served
Rooftop terrace
Lobby
Lobby lounge

Reviews

8.8 out of 10

Excellent

Popular amenities

8.8 out of 10
Guests loved the amenities.
  • Breakfast available
  • Restaurant
  • Pool
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
The price is AU$323
includes taxes & fees
29 Sept - 30 Sept
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Room options

Available filters for rooms
Showing 13 of 13 rooms

Suite, 1 King Bed, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
LCD TV
Blackout curtains
Separate bedroom
  • 74 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Corner

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony

Highlights

Balcony
Air conditioning
Heating
LCD TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, Accessible, Bathtub

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, Balcony (3-Room)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
LCD TV
Blackout curtains
2 bedrooms
  • 92 sq m
  • City view
  • Sleeps 6
  • 2 King Beds

Suite, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
LCD TV
Blackout curtains
Separate bedroom
  • 74 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Mobility)

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Map
380 Trinity Place, West Palm Beach, FL, 33401

What's nearby

  • CityPlace - 5 min walk
  • Palm Beach County Convention Center - 8 min walk
  • Clematis Street - 9 min walk
  • Kravis Center For The Performing Arts - 10 min walk
  • Norton Museum of Art - 11 min walk

Getting around

  • Brightline West Palm Beach Station - 13 min walk
  • West Palm Beach, FL (PBI-Palm Beach Intl.) - 9 min drive

Restaurants

  • ‪Rosemary Square Kiosk - ‬6 min walk
  • ‪The Cheesecake Factory - ‬7 min walk
  • ‪El Camino West Palm Beach - ‬6 min walk
  • ‪True Food Kitchen - ‬7 min walk
  • ‪RH Rooftop Restaurant West Palm - ‬5 min walk

About this property

Canopy by Hilton West Palm Beach Downtown

Upscale hotel located in Downtown West Palm Beach
CityPlace and Palm Beach County Convention Center are located near Canopy by Hilton West Palm Beach Downtown, which provides a rooftop terrace, a coffee shop/cafe and an outdoor entertainment area. Enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
Other perks at this hotel include:
  • An outdoor pool
  • Cooked-to-order breakfast (surcharge), free bike hire and valet parking (surcharge)
  • A front desk safe, meeting rooms and a gift shop
  • A lift, a 24-hour front desk and smoke-free property
  • Guest reviews give top marks for the helpful staff and location
Room features
All 150 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and desk chairs.
More conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • LCD TVs with premium channels
  • Wardrobes/cupboards, coffee/tea makers and heating

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Secured, covered valet parking on site (USD 38 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 40 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Banter Restaurant
  • Treehouse Lounge & Bar

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Daily housekeeping

Business services

  • 24-hour business centre
  • 3,069 square feet of conference space
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Building
  • Built in 2020
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75, per pet, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 34 kg per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 per person
  • Valet parking fee: USD 38 per day (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canopy By Hilton West Palm
Canopy West Palm Beach Downtown
Canopy by Hilton West Palm Beach Downtown Hotel
Canopy by Hilton West Palm Beach Downtown West Palm Beach
Canopy by Hilton West Palm Beach Downtown Hotel West Palm Beach

Frequently asked questions

Does Canopy by Hilton West Palm Beach Downtown have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Canopy by Hilton West Palm Beach Downtown?

As of 21 Sept 2024, prices found for a 1-night stay for 2 adults at Canopy by Hilton West Palm Beach Downtown on 29 Sept 2024 start from AU$323.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Canopy by Hilton West Palm Beach Downtown pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 34 kg per pet. There's a deposit of USD 50 per stay and a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking at Canopy by Hilton West Palm Beach Downtown?

Valet parking is available for USD 38 per day.

What time is check-in at Canopy by Hilton West Palm Beach Downtown?

Check-in start time: 4:00 PM; check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Canopy by Hilton West Palm Beach Downtown?

Checkout is at noon.

Where is Canopy by Hilton West Palm Beach Downtown located?

Located in Downtown West Palm Beach, this hotel is within a 5-minute walk of Palm Beach Atlantic University and CityPlace. Palm Beach County Convention Center and Clematis Street are also within 15 minutes. Brightline West Palm Beach Station is 13 minutes by foot and West Palm Beach Station is 19 minutes.

Canopy by Hilton West Palm Beach Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 383 out of 561 reviews" "
Rating 8 - Good. 91 out of 561 reviews" "
Rating 6 - Okay. 38 out of 561 reviews" "
Rating 4 - Poor. 20 out of 561 reviews" "
Rating 2 - Terrible. 29 out of 561 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk and valet staff were friendly and helpful. Overall, the hotel appeared clean and had a pleasant scent. Our room was mostly tidy, but I noticed the floors could have used a better mopping, and the rug under the bed wasn’t vacuumed. However, the linens and towels looked and smelled fresh. My wife and I felt that the management's execution of their ideas could use some improvement. We arrived on a Saturday afternoon for one night, and we chose this hotel partly because it features two bars/restaurants. Unfortunately, the restaurant near the lobby was closed until dinner, leaving us with only the rooftop bar for cocktails. Although it was only 2 PM and not very busy, the indoor DJ was far too loud for the space, making it impossible to have a conversation. It felt more like a nightclub in Vegas than a relaxing bar, although both bartenders were friendly and welcoming. Our experience was different when we returned for breakfast the next morning, as the bartenders were less inviting. We walked by the pool a few times, but it didn’t look inviting. It was crowded with high-top tables and chairs, while the lounge chairs were cramped together on one side, all occupied. To make the most of our stay, we decided to explore downtown, which is conveniently walkable from the hotel. The hotel also offers a golf cart service to transport guests around the area, which is definitely a highlight.
Stayed 1 night in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it!
Stayed 2 nights in Aug 2024

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our hotel room (604) was spacious and the two queen beds were comfortable. The air/co worked perfectly. The room had everything we needed, from a safe to an iron and mini fridge. The sliding door for the bathroom didn’t really work - it was too thick and constantly smashed into the sink. The hotel itself is close to the Brightline train station, which we used to arrive in West Palm Beach. The area around the hotel is fine. We have no complaints and would likely stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
An amazing place to stay if your looking for a chill stay, the room was very modern and beautiful. The staff was attentive and accommodating as well. The only thing I would say is the parking situation was a little tough. In general parking downtown west palm beach is a trip but it would be nice if the hotel included the valet in their prices and told you up front its almost $60 a night.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mildred

Stayed 1 night in Aug 2024

10/10 Excellent

LULU

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodating staff, nice pool, good food, central location. Nothing to complain about
Stayed 9 nights in Aug 2024

10/10 Excellent

Rosemary, levittown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
C
Stayed 1 night in Aug 2024

10/10 Excellent

Shukri, Greenwich

Liked: Cleanliness, staff & service, property conditions & facilities
Elegant, clean, great service, and a awesome rooftop pool!
Stayed 6 nights in Aug 2024

10/10 Excellent

Rodolfo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and nice, showcased many special and provided nice input in places to see and things to do, will come back here
Stayed 1 night in Aug 2024

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Harry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A.
Stayed 2 nights in Aug 2024

10/10 Excellent

insang

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet place close to convention center
Stayed 6 nights in Aug 2024

10/10 Excellent

Kristopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great! It was everything I wanted and more. Canopy will be seeing me again!
Stayed 3 nights in Aug 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooftop restaurant and rooms.
Stayed 1 night in Jun 2024

8/10 Good

Hartman

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No parking for hotel guests. Bare concrete ceilings in the room is too modern/industrial for our taste.
Stayed 4 nights in Aug 2024

8/10 Good

Rudy

Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Ate at the roof too and lobby restaurants, both were delicious! Room was spacious and modern.
Stayed 1 night in Aug 2024

10/10 Excellent

Juan, Stuart

Stayed 1 night in Jul 2024

10/10 Excellent

Kaila

I had wonderful comfortable stay. The rooms the entry to the hotel all was great. Best part is the rooftop vibe.
Stayed 3 nights in Jul 2024

10/10 Excellent

Theresa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best customer service experience
Stayed 1 night in Jul 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Great helpful staff, beautiful hotel.
Stayed 4 nights in Jul 2024

10/10 Excellent

Christopher

Stayed 1 night in Jul 2024

10/10 Excellent

Carrie

Stayed 3 nights in Jul 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, staff is amazing and location is perfect.
Stayed 1 night in Jul 2024