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JW Marriott Desert Springs Resort & Spa

4.5 star property
Soak up sunshine in style by one of five resort pools or tee off on the golf course with breathtaking mountain views nearby.

Photo gallery for JW Marriott Desert Springs Resort & Spa

1 bedroom, premium bedding, pillow-top beds, in-room safe
View from property
View from room
Lobby
5 outdoor pools, open 8:00 AM to 10:00 PM, pool cabanas (surcharge)
Escape to JW Marriott Desert Springs Resort & Spa, nestled near San Jacinto Mountains and El Paseo Shopping District. Tee off on the golf course, indulge in a rejuvenating spa treatment at Spa Desert Springs, or lounge by one of five outdoor pools with cabanas. With multiple dining options serving American cuisine and Pilates classes at the gym, guests have praised this luxury hotel for its poolside bar and helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk
The current price is AU$889
includes taxes & fees
17 Feb - 18 Feb

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Executive Suite, 1 Bedroom, Pool View

Executive Suite, 1 Bedroom, Pool View | Living area

Executive Suite, 1 Bedroom, Pool View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
  • 36 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Balcony (Mobility/Hearing Accessible, Tub)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2021
  • 36 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2021
Premium bedding
  • 36 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Suite, 1 Bedroom, Non Smoking, Balcony

Signature Suite, 1 Bedroom, Non Smoking, Balcony

Signature Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
LED TV
  • 73 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2021
Premium bedding
  • 36 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Balcony (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2021
  • 36 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2021
  • 36 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2021
Premium bedding
  • 36 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 1 King Bed, Non Smoking (Balcony, View)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Signature Room, 1 King Bed, Non Smoking (Balcony, View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2021
Premium bedding
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Room, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Signature Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony (Mobility Accessible, Transfer Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Balcony (Mobility Accessible, Transfer Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2021
  • 36 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Pool View

Presidential Suite, 1 Bedroom, Pool View

Presidential Suite, 1 Bedroom, Pool View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
  • 111 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2021
Premium bedding
  • 36 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2021
Sofa bed - double
  • 36 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Vice Presidential Suite, 1 Bedroom

1 bedroom, premium bedding, pillow-top beds, in-room safe

Vice Presidential Suite, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
  • 102 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Pool View (Balcony)

Suite, 1 Bedroom, Pool View (Balcony)

Suite, 1 Bedroom, Pool View (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
  • 164 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

50-inch LED TV with cable channels, Smart TV, Netflix

Junior Suite, 1 Bedroom, Non Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
LED TV
  • 50 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
LED TV
  • 47 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony (Hearing Accessible)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Balcony (Hearing Accessible)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2021
Premium bedding
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Signature Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2021
Premium bedding
  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

50-inch LED TV with cable channels, Smart TV, Netflix

Junior Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2021
Premium bedding
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony (Hearing Accessible)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Balcony (Hearing Accessible)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2021
Premium bedding
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
74-855 Country Club Drive, Palm Desert, CA, 92260

What's nearby

  • Desert Willow Golf Resort - 5 min walk
  • El Paseo Shopping District - 5 min drive
  • Acrisure Arena - 5 min drive
  • Marriott's Shadow Ridge Golf Club - 6 min drive
  • Indian Wells Tennis Garden - 10 min drive

Getting around

  • Palm Springs Station - 20 min drive
  • Palm Springs, CA (PSP-Palm Springs Intl.) - 25 min drive

Restaurants

  • ‪Sherman's Deli & Bakery - ‬4 min drive
  • ‪Carl's Jr. - ‬3 min drive
  • ‪Goody's Cafe - ‬4 min drive
  • ‪CJ's Diner - ‬4 min drive
  • ‪Lunch Box - ‬4 min drive

About this property

JW Marriott Desert Springs Resort & Spa

Luxury family-friendly resort refurbished in 2021 and located near San Jacinto Mountains
Located close to Acrisure Arena and El Paseo Shopping District, JW Marriott Desert Springs Resort & Spa provides a golf course, a poolside bar and a corner/local shop. Get out on the links at this resort and enjoy amenities such as a driving range, golf lessons and a golf pro shop. Treat yourself to a massage, a body scrub or a facial at Spa Desert Springs, the on-site spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and American cuisine. Fitness classes and yoga classes are offered at the gym; other things to do include basketball and boat tours. Free WiFi in public areas is available to all guests, along with a terrace and designer shops on-site.
Additional perks include:
  • 5 outdoor pools with cabanas, sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), free bike hire and 13 outdoor tennis courts
  • Valet parking (surcharge), an electric car charging station and express check-out
  • Express check-in, a 24-hour front desk and massage treatment rooms
  • Guest reviews say great things about the pool and helpful staff
Room features
All 884 rooms offer comforts, such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and separate baths/showers
  • 50-inch LED TVs with Netflix, streaming services and premium channels
  • Wardrobes/cupboards, balconies and mini fridges

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered valet parking on site (USD 45 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: USD 38 per person
  • 2 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Aquifer65 and Sushi Bar
  • Blue Star Lounge
  • Mikado
  • Oasis Pool Bar & Grille
  • Rockwood Grill

Things to do

  • 13 outdoor tennis courts
  • 36-hole golf course
  • 5 outdoor pools
  • Air hockey
  • Arcade/game room
  • Basketball
  • Boat tours
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Gym
  • Mini golf
  • Pilates classes
  • Pro golf shop
  • Shopping
  • Tennis lessons
  • TV in common areas
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Fenced pool
  • Grocery/convenience store
  • Mini golf
  • Mini-fridge
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 41 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (25,000 square foot of space)
  • Coworking space

Outdoors

  • Dock
  • Firepit
  • Garden
  • On a lake
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 47 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (81 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (97 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Smooth flooring in room
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • IPod dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 45 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Bicycle storage
  • Faxes
  • Fitness centre access
  • Fitness/yoga classes
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 38 per person
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 10:00 PM
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

JW Desert Springs Marriott
JW Marriott Desert Resort
JW Marriott Desert Springs
JW Marriott Desert Springs Resort
JW Marriott Resort Desert Springs
JW Marriott Springs
JW Marriott Springs Resort
Marriott Desert Resort
Marriott Desert Springs
Marriott Desert Springs Resort
Desert Springs Jw Marriott Hotel Palm Desert
Desert Springs Jw Marriott Resort And Spa
Jw Marriott Palm Desert
Marriott Palm Desert
Palm Desert Marriott
Jw Marriott Desert Springs
Jw Marriott Palm Desert
Palm Desert Marriott
Desert Springs Jw Marriott Hotel Palm Desert
Marriott Palm Desert
JW Marriott Desert Springs Resort Spa

Frequently asked questions

Does JW Marriott Desert Springs Resort & Spa have a pool?

Yes, this property has 5 outdoor pools. Pool access is from 8:00 AM to 10:00 PM.

How much does it cost to stay at JW Marriott Desert Springs Resort & Spa?

As of 9 Feb 2025, prices found for a 1-night stay for 2 adults at JW Marriott Desert Springs Resort & Spa on 17 Feb 2025 start from AU$817.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JW Marriott Desert Springs Resort & Spa pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 150.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at JW Marriott Desert Springs Resort & Spa?

Valet parking is available for USD 45 per day.

What time is check-in at JW Marriott Desert Springs Resort & Spa?

Check-in start time: 4 PM; check-in end time: midnight.

What time is check-out at JW Marriott Desert Springs Resort & Spa?

Checkout is at 11 AM.

Where is JW Marriott Desert Springs Resort & Spa located?

This family-friendly Palm Desert resort is located on a lake, 3.1 mi (5 km) from San Jacinto Mountains, and within 6 mi (10 km) of El Paseo Shopping District and Acrisure Arena. Living Desert Zoo and Gardens and Indian Wells Tennis Garden are also within 6 mi (10 km).

JW Marriott Desert Springs Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 639 out of 1002 reviews
Rating 8 - Good. 171 out of 1002 reviews
Rating 6 - Okay. 87 out of 1002 reviews
Rating 4 - Poor. 45 out of 1002 reviews
Rating 2 - Terrible. 60 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lukas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort
Stayed 3 nights in Jan 2025

2/10 Terrible

Gary

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

2/10 Terrible

marisela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice place but we got here and the system was down and the only reason we came was for the boat ride. We understand things happen but they should have sent out an email to let us know we waited so long to finally get in to your room. But I must say extremely great service the staff was amazing.
Stayed 1 night in Jan 2025

2/10 Terrible

Weiwen

Stayed 1 night in Dec 2024

10/10 Excellent

Michael, Vancouver

Stayed 3 nights in Jan 2025

10/10 Excellent

Jennifer

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Donita

Stayed 7 nights in Dec 2024

8/10 Good

Nastaran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the fact that they just let anyone come to the property and use the pool area. Also, my room overlooked the lobby, which made it very hard to sleep at night due to the noise.
Stayed 3 nights in Dec 2024

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet rooms. A bit of music while at the pool but expected. Convenient location to palm desert and the entire valley. Yes, a bit expensive but the cost for maintaining gorgeous grounds.
Stayed 5 nights in Dec 2024

10/10 Excellent

nafiseh

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

8/10 Good

Marcus

Stayed 1 night in Jan 2025

8/10 Good

Fangjishi

Stayed 1 night in Nov 2024

6/10 Okay

Ashley

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Beautiful lobby and hotel grounds. Rooms are updated but still seem a little rundown for some reason. Not awful, but not what I normally expect from a JW property. The pool area really needs a refresh as well. Feels more like a theme park hotel than a luxury property. If you’re looking for a family friendly stay - this fits the bill. Lots of dining options to please everyone, thoughtful family friendly touches, and the boats are a fun feature. If you’re looking for a chill weekend in PS I would stay elsewhere.
Stayed 2 nights in Dec 2024

8/10 Good

John

Travelled with family, Travelled with pets
Liked: Staff & service, amenities
The physical layout with the large atrium/lobby was very unique and appealing. Also the pool scene was large and accommodating. It was a nice overall layout that provided a good walkable experience. The dining options were good w/ 3 choices for dinner but really only 1 (not including Starbucks) for breakfast. The rooms were average and could use some updating. The shower/toilet enclosure was clunky and not very functional especially concerning the shower door as water leaked underneath the door consistently. Also the in room safe didn’t work
Stayed 2 nights in Dec 2024

10/10 Excellent

Honggu

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Various activities like Tennis, Golf, Swimming pool, boat riding
Stayed 3 nights in Dec 2024

10/10 Excellent

Gor

Stayed 3 nights in Nov 2024

10/10 Excellent

Dona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First and foremost I highly recommend this hotel. The grounds, staff, room accommodation are excellent! Our first time visiting and we had a fantastic time. Played 18 hole golf & the course was in great conditions, definitely worth it. If I had to say any constructive criticism it would be these minor issues: arcade/game room had about 1/4 of the games not working; and room service is pretty pricey.
Stayed 3 nights in Dec 2024

6/10 Okay

Benjamin, Burr Ridge

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It’s a fun property, though for the price we expected more. It was very loud the first night (until midnight), and we were there with three kids. The food and drinks were good but expensive. Parking was very crowded. Overall a good place to go just know what you’re getting yourself into.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lidya

Stayed 2 nights in Dec 2024

10/10 Excellent

Bridget

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a huge hotel! Beautiful property, tons to do with kids, and they really made things special for the holidays. Yhank you!
Stayed 2 nights in Dec 2024

10/10 Excellent

Vahagn

Stayed 1 night in Sep 2024

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One word “Amazing”
Stayed 2 nights in Dec 2024

10/10 Excellent

Diana

Stayed 1 night in Dec 2024

General hotel information

Reasons to Book
Outdoor Pool & Property Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
4.5